TS2446 Hello. I know my password but I was locked out because of security questions I've never been asked before? V
I've been locked out of iTunes because it asked me security question I've never answered before. Don't know what's going on?
Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
(89605)
Similar Messages
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Hello i need some help, tried to ring the support desk but closed.
I have my apple ID and password but have forgotten the answers to my security questions. When i log into my Apple ID i get the same questions again to answer but do not have the answers. How do i reset them ?.1) Apple ID: All about Apple ID security questions
If necessary
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
3) Or Email Here > Apple Support iTunes Store Contact -
Hi dear sir/Madam i have my apple id & its password but i forgot the answers of the security questions and i have no rescue email pls help me how can i reset the security questions? as i have some credit in my account i can not creat a new apple id.
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105243) -
It has asked me for a pass code to update I never been asked before and I don't have a pass code for it ... And if I have I cannot remember so what do I do as I will not be able to update this is from my iPad can give me this pass code I suppose to have WHY IS IT ASKING ME KNOW FOR ONE
It's referring to the Passcode which you use to lock/unlock your iPad
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I need to know how to reset my security questions so I can use my money from a gift card?
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94644) -
I did as people said to go the apple iD manage account and password and security and to get in i have to answer the security questions but i dont know what they are please help because im trying to purchases something on this computer as it is my first use i need the security question answers
Ok, so I had the same problem. What you should do is, call the
Apple Technical Support number: (44) 0844 209 0611
And ask for the Account Security Team. This worked for me. -
i didnt forget my password i forgot the ancwers to my security questions. how do i fix this?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551 -
I keep trying to change my Apple ID password but I can't get past the security questions. Is there another way to get thru because I don't remember my exact answer from 8 years ago.
You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107280) -
I had a iPhone 3G and I change it in to a iPhone 4G 32GB! I have 3 apple ID account. The one I used is <edited by host> and I know my password but it ask me for my security question and I forgot it! It send a veify email the answer the an email to <edited by host> and the email <edited by host> that is my other apple ID and the password work on apple but my yahoo account I forgot my password and security question and it won't verify to my email on to my apple email. so it send the answer to <edited by host> and I can't get it! So Can u do something? Both account r also on my iCloud. I can open both apple account but it won't let me buy nothing on my <edited by host> ! On my <edited by host> that one dose let my buy thing but I had lot of thing I bought on <edited by host> I bought lots of movies music and app. I spend lot of money on this account.
It's a really bad idea to post your email addresess - it's an invitation to spam - and I've asked the Hosts to remove them.
This is a user-to-user forum and no-one on here can take any direct action. If your Yahoo address is not working that's something you would need to take up with Yahoo - have you checked it by sending yourself an email to it?
Otherwise you will need to contact Support: go to https://expresslane.apple.com/ and click on 'iTunes' in the center column and then 'iTunes Store' in the right-hand column and proceed from there. -
i bought my iphone from a lady at the mall but she didnt remember her icloud password well now i keep getting pop ups about the icloud password but she doesnt remember it and whenever i try turning it off it asks me for the password but i dont know it?
That is the activation lock. Your iPad will be useless unless you can remove it.
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i want to delete my i cloude account but i dont know the password of my i cloude account because i bought it from market plz help me
Welcome to the Apple Community.
You can only wipe your device when it is logged into iCloud and 'Find My Phone' is enabled, additionally the device will need to be switched on and connected to a wifi or cellular network.
Unfortunately, you cannot activate iCloud or 'Find My Phone' remotely. -
Claude and I know my password, but I can not access my account
Claude and I know my password, but I can not access my account
HAve you check if there is any changes in your password? Check it out as you/Claude might have updated it accidentally. Try going to appleid.com to check. If you can login there is no issue with your password. If not, you need to answer your security questions to get a temporary password as it might have been reset.
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Hi, I bought a İphone 4, it asks activation İcloud but I do not know login & password, but the box and all the codes (IMEI 013126007351651,ICCID 8999404110643086147) available. What to do?
If you bought the phone used then you will need to contact the previous owner - only the owner of an account can remove a device from their account (neither Apple, nor fellow users here on these forums, can do it) : http://support.apple.com/kb/TS4515
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Hey guys i please i need a help on my ipad. i have received an ipad from anonymous person but she has already logged in to iclouds, since i dont know her password how do i sign out without using her password on ios 8?
You can't. Your mysterious benefactor must remove the device from her (I guess you know it's a her?) iCloud account by logging into icloud.com, going to Find my iPhone and removing from there.
Matt -
HT1766 I know my password, but someone did repeated attempts
I have ios 7.1.2 on my Iphone 4S, I know my password, but someone did repeated attempts, Now its asking me to start over, hence how do I get to the Password lock screen
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software.
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