TS2446 hello my user name and password are working but i have a billing problem if i want to buy any thing i cant they told me that i should conctact the itunes store and the transcation will complete why its happen althought i have money in my master ca
hello
i have a problem
my id is not working on billing and paying i have money in my master card every time that i click on a game there is no different if its for free or for money they told me to renter my information and after that a remarque comes conctact itunes store to complete this transaction who should i contact who can help me
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then try selecting Purchases, Billing & Redemption
Similar Messages
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1) I have multiple accounts at the iTunes store and none are now associated with my purchases...I think because passwords have been associated with various id’s and I can’t log in and access those purchases. I want to get back to being able to use one id and password and be able to access those purchases.
2) When I upgraded my iPhone 3gs, to the latest version 5.0.1 (9A405), is when I noticed that i couldn’t update my applications. There are two names/accounts on the phone and prior to the update there was just the one. I have tried entering every conceivable password that I have ever used and get the incorrect password error every time. The apps on the iPhone are apparently associated with several/different accounts. I just want to get everything back to the way it was. One id and one password with purchases associated with just one account that can be updated on my computer as well as my iPhone.Hello sadiepix,
The following article details several things that can be done to quell iTunes' constant need for authorization.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Cheers,
Allen -
Unfortunately, I have tried signing into Itunes for the past hour and keep getting this message: 'We're sorry we cannot complete your request on the itunes store at the time. Please try again later.' I'm using a thinkpad laptop T430. Please help!
I have got the same problem. I am using windows 8.1, latest version of iTunes, Symantec NIS. My internet connection is working.
My apple Id and my password are correct since they work on my iPad and on my iPhone.
message is "ware sorry.we cannot complete your request on the itunes store at this time." And in smaller letters : "try again later". Which i did many times over several days. Just does not work.
any idea anybody ? -
why are not all my songs I have purchased in the itunes store and are on my computer not on my phone? Very frustrating I purchaed almosta $100 worth of songs for a trip and they are not on my phone after continuious syncs. Do I have to pay for itunes match for this?
Welcome to the Apple Community.
Have you actually selected them to be synced to your device from the iTunes sync settings. -
why is my billing information not being review correctly...like it sayes my apple id has not yet been used in the itune store and it tells me to review my account info but for some reason it doesnt work
Hi there ethangabe,
You may find the information in the article below helpful.
Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store
http://support.apple.com/kb/ht2589
-Griff W. -
What happened to the nifty "sync" button in iTunes? It syncs as soon as I plug it in, and that's great! BUT! When I go to the iTunes Store and buy new stuff, I can't just 'sync' the device again so my new stuff gets added. Why?
Nothing happened to it.
It is still there. Maybe it says apply now, not sure, but it is still there. -
Everytime I try to access the itTunes Store, this is the message I receive:
iTunes could not connect to the iTunes Store. The network connection timed out.
Make sure your network settings are correct and your network connection is active, then try again.
The internet connection is fine. I don't know how to fix this problem, and in the meantime I cannot connect at all to buy songs. Thanks for your help.I feel you pain i'm haveing the same problems here.
iTunes could not connect to the iTunes Store. The
network connection timed out.
Make sure your network settings are correct and your network
connection is active, then try again.
does anyone plz have some insight for us. -
when i try to open my itues it says "iTunes could not connect to the iTunes store. The Network connection timed out. Make sure your network settings are correct and your network connection is active, and try again"
I am having similar issues except that the store starts to load, then stops, then I only get iTunes Store in gray letters on a white screen. I can access playlist and the other stuff. Like flamesgirl, I contacted them and they just keep sending me links of stuff to try which I had already seen on the Apple website and nothing works. I posted the question on another forum I belong to and one responder said her husband was in an Apple store and asked about this problem as he was having the same issue. They said an update would be coming out soon as they were aware of the problem. Who knows.
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WHY IS THE ITUNES STORE ADVERTISING THE GODFATHER TRILOGY, AND UPON PURCHASE I GOT ONE MOVIE? WHAT GIVES??
The same thing happened to me. I purchased the Trilogy but it only downloaded the first movie.
Also i looked at my accounts "purchased items list" and it didn't show that i purchased anything.
When i went back to the store to look at the trilogy order page, it didn't say that i purchased it.
It just had the "buy" button.
I will wait a few days to see if i get an email from the iTunes store to see if Apple finds out that
they made a mistake. If i don't get an email, i will have to email iTunes support to see if it can
get this problem fixed. -
I'm an artist with a number of CDs in the itunes store and most of the customer reviews and ratings are missing or hidden. I know there have been reviews posted but I can't see them on my computer in the itunes store. Anyone have a solution?
You aren't being left in any lurch. Your hardware is obsolete, and the software world has moved on. If you have a qualm about the matter then discuss it with the software's developers. Apple is not responsible for software they do not develop. This is technology, and you will just need to get used to it.
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I can connect to the itunes store through the itunes store app, but when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
I've turned my iPad off, then on again, I've logged out of iTunes, and logged back in, I've updated my credit card information, but nothing seems to be working. Is this a problem within the app?toshiro-99 wrote:
when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I am trying to purchase albums from the iTunes store and all the website says is that the price has changed. Why can't I just use a gift card/myaccount?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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My iPhone V will not connect to a Microsoft Exchange server. It says that the User Name or Password are incorrect even though they're not and I can log on directly to Exchange with the same parameters using the web browser.
I bought the phone when it came out last October. The connection did not work at first, then started without warning in December. It worked perfectly for 2 months then stopped again when IOS 6.1.2 was Installed.
Help please!I have forwarded these questions about the version of Exchange server that is being used and whether Microsoft host the mai themselves to the IT Dept but I will not get a reply from them until tomorrow.
In the meantime I have also tried:
Deleting and re-creating the account AGAIN!
And re-setting the phone (recommended as a solution to a similar problem with an iPad in another forum.
But please remember that:
The phone would not connect for 2 months after I bought it
Then started working unexpectedly in December
Then stopped working again when IOS 6.1.2. was installed
Also why am I the only person affected by this when colleagues with iPhone 3s and 4s who use the same mail system are not (I am still trying to find one with an iPhone V to see if their's works).
Like I said I think that there must be a fault, either with my own phone or with iPhone Vs in general. -
I Was downloading a free app from the iTunes Store ,and could not it said because no money in my method of payment .if it is free why do I need to have a method of payment?
If you didn't setp your iTunes account, from the beginning, without a credit card, you'll have to either add a credit card to your account or redeem an iTunes gift card, regardless of whether the app is free or not.
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Hello, I reset my device and I reset the password on Apple website, then I went to start over my device, but it gives me: “Incorrect Apple ID or Password”, though my ID and password are working perfectly on Apple site.
Thanks for your response. I'm a 100% sure that I have not bought stuff in the store with multiple IDs. At most I have switched the country stores as I have two credit cards from two different countries. The number of IDs showing up when I click skip are no less than 20-30 and counting. Not a single ID do I recognize in them except mine which shows up in between somewhere. Putting my password leads me to another enter your password screen for an unknown ID.
Is there anything that can be done?
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