TS2446 How do i do to reset my security question? But I don't know if I have a rescue e-mail.

How do i do to reset my security question? But I don't know if I have a rescue e-mail.

The Three Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Similar Messages

I'm trying to reset my security questions but I don't know what email it's sending to

It won't let me download music off my phone till I answer my security questions but I forgot them. I tried resetting them but the email is sending to an email that isn't mine. I don't know what to do.

The email address that shows for the reset link will be the rescue email address that you put on your account. If you don't have access to that email account (you won't be able to change the rescue emai address until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to view/updat your rescue email address for potential future use : http://support.apple.com/kb/HT5312

When I sign in to my Apple ID how do I reset my security questions if I don't know them

How can u reset ur security questions when u don't know them

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                         Apple ID- All about Apple ID security questions.

I signed into my Apple ID on a new phone and I already had it on my iPod. When I signed into the new phone it won't let me buy anything unless I know my old security questions but I don't know the answers to them. How can I get past those or change them?

I signed into my Apple ID on a new phone and I already had it on my iPod. When I signed into the new phone it won't let me buy anything unless I know my old security questions but I don't know the answers to them. How can I get past those or change them?

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

Hi I've been wanting to reset my security questions but I don't have a rescue email address what should I do?

Hi I've been wanting to reset my security questions but I don't have a rescue email address what should I do?

HI,
Get a secondary email from a service like Google or Yahoo (something that is not going to disappear like an ISP one might if you change services).
Add it to the Apple ID page.
9:16 pm Thursday; November 21, 2013
 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

I want to reset my security questions but I don't see the link to send a reset email .. What should I do ?

I want to reset my security questions but I don't see the link to send a reset email .. What should I do ?

You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107709)

HT5312 The option to send an email to reset your security questions and answers is not available and i have a rescue email already. What to do?

The option to send an email to reset your security questions and answers is not available and i have a rescue email already. I forgot my security questions. What to do?:/

See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email BEFORE you forget the questions/answers.

I want to reconstruct my security questions but I don't know how to put a reconstruction e-mail adress to my apple ID

I want to reconstruct my security questions but I don't know how to put a reconstruction e-mail adress to my apple ID

Click here for information. If you're trying to do this because you've forgotten the answers, you can't and need to contact Apple.
(88012)

How do i reset my security questions if i don't know the answers to the current ones?

We forgot our security questions, and now we can't purchase anything on itunes because someone tried to hack our account leading to the computer asking us for our security questions, which we don't know. Is there anyway we could resest them?

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions

HT5552 How do I reset the security questions when u don't know the answers to any of them

How do u reset ur security questions when u don't even remember setting them and apple won't help u with them. They say u have to know 1 of the answers to 1 of the questions and we keep telling them that we don't know any of them

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

HT5621 I've changed my Apple ID email to my current email, but now I need to reset my security questions but I don't use my email I originally set up my account wit?

I deleted my email that I originally signed up with and I recently added my current email, I also need to reset my security questions but I can't because it's stuck on my old email.

Sign out and back into your apple id from Settings>iTunes and App stores>(Your apple ID)>Sign Out and then sign in again with the new address. Close app store from running in the background (or restart the phone if your unsure how to do this). If when trying to update any apps they are still asking for the old apple ID, delete and re-install those apps.

How do I reset my security questions when I don't know my rescue email?

I went to get rid of my credit card information on my account in favor of using gift cards, when I was asked my security questions. This had never happened before but i answered to the best of my abilties and the answers came up as wrong. Below I was asked if I wanted to have the answers or reset instructs sent to my email, but the email with only the first letter showing didnt match the only email I have ever had. How do I get onto my account?

See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact

HT5312 How do I reset my security questions? I don't know them?

Can you help me reset them?

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

HT201363 I can't remember my security question but I don't know what my reset email or password is

Will someone help me please?

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

Apple ID won't let me reset my security questions. I don't know what I'm doing wrong?

I have tried multiple times but it won't let me. I have to change them because I forgot what the original ones are. Help!?

  Congratulations on being the next victim of Apple's current SNAFU!  
If you don't have a rescue email address set, then you're SoL.
If you do, then reset your info and check in there.
If not, you'll have to contact iTS, and wait for God knows how long for Apple to complete its pending investigation in this SNAFU.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

TS2446 How do i do to reset my security question? But I don't know if I have a rescue e-mail.

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