TS2446 I can't sign into iMessage after I changed my password
I was prompted to change my password for security reasons, after I did so I can still access iTunes and the App Store with the new password but it won't let me sign into iMessage, anyone have any ideas?
Reset all settings
Settings>General>Reset>Reset All Settings
Note: Data will not be affected but settings will be reset.
Similar Messages
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Can't sign into iMessage after ios7 update.
Says cannot activate. Check network settings. I've even reset network settings! Help!
Hello Jencarp6,
Thank you for the details of the issue you are experiencing with iMessage. If you are still experiencing the same issue, I recommend the following article:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I can't sign into iMessages. My apple ID works absolutely fine for FaceTime App store etc, but keeps telling me "An error occurred ant to try again" when I try to sign in to iMessages. Very frustrating. I've double checked all the settings but still can't sign in. Any sugestions?
Try this - sign out of your Apple ID and reboot the iPad, then try all over again.
Settings>Store>Apple ID. Tap your ID and sign out.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
After the iPad starts up, go back to the settings for Messages and FaceTime and your Apple ID, and sign into all three again.
Sign into Settings>Store first -
For some reason i can't sign into imessage and facetime. PLEASE HELP???
For some reason i can't sign into imessage and facetime. PLEASE HELP???
Hey tcap8687,
After reviewing your post, I have located an article that can help with iMessage and FaceTime. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
If you have difficulty activating FaceTime or iMessage - Apple Support
If you see "Could not sign in, please check your network connection and try again" when signing in to your Apple ID
To resolve this issue, follow these steps.
Update to the latest version of iOS.
Verify that you have a data connection by going to www.apple.com in Safari. You can complete Apple ID activation using Wi-Fi or a cellular data connection. If you need help connecting to Wi-Fi, follow these steps.
If you're using Wi-Fi, make sure that your local Wi-Fi network is using the recommended Wi-Fi settings.
Sign in to your account and ensure that the primary email address and alternate e-mail addresses have been verified. If verification is pending, follow the instructions in the email Apple sent to that email address to complete verification. Or remove the e-mail addresses from the account.
If your Apple ID isn't an email address, you can change it. The Apple ID that you're using to activate FaceTime or iMessage must be an email address. Find more information on how to change your Apple ID.
Tap Settings > General > Date & Time. Make sure that your iPhone is set to the correct time zone. If Set Automatically is on but the wrong time zone appears, turn Set Automatically off and choose the correct time zone, date, and time.
Enable iMessage and FaceTime while connected to a different Wi-Fi network (in a different location) if a cellular data connection is not available.
You can see that you've activated FaceTime and iMessage with your Apple ID by following these steps.
Tap Settings > FaceTime > You can be reached by FaceTime at:
Tap Settings > Messages > Send & Receive > You can be reached by iMessage at:
Thank you for contributing to Apple Support Communities.
Take care,
BobbyD -
I can not sign into iMessage since i updated my phone. Message pops up saying: "Could not sign in, please check your network connection and try again."
You can read through this:
http://support.apple.com/kb/ts4268
Apple is aware of a problem with a number of users & has promised a fix is on the way. -
I changed my Apple ID today and now I can't sign into iMessage because it still shows my old ID. How can I change this??
Did you purchase Apple Care? If you did, you still have access to Apple Support. If not, go to your Apple Store and let them help you get it set up correctly. I'm sure it's something simple we're missing. Good Luck.
Do remember one thing. iMessage on iPad only works with other iOS devices. This means you can only text to people who:
1. Have an iPhone, iPad, or iPod Touch
2. And they have upgraded to iOS 5 or higher -
My phone is being a real pain! Time doesn't work, can't sign into iMessage and only some apps work! It also kicks me off the wifi! This is not my connections problem, it happens everywhere! Apple is terrible! Phone also freezes! What should I do!?
Did you try the basics from the manual?
Restart, reset, restore -
I updated my iPad to iOS 7 and now I can't sign into iMessage. Why?
I updated my iPad to iOS 7 and now I can't sign into iMessage. It keeps saying can not sign in check network connection? But my internet connection is full and everything else works fine.
I have tried to back it up thru itunes with the sync mail box checked and it is still not there
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I can't sign into Imessage. My phone tells me, check your network connections and try again. Wifi works fine. Imessage worked before downloading the new IOS7
Any ideas how to fix this?Go to Settings>General>Date and Time>Set Automatically>On.
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HT1688 Can't sign into imessage
Just updated my 5, can't sign into imessage it says to check my network source and try again, I have reset my network and location settings and restarted my phone and no go
Hello Norman Duke,
Welcome to the Apple Support Communities!
I understand that you are receiving an error while trying to sign into iMessage. To begin troubleshooting, I would suggest reading over and working through the information in the attached article. If the issue continues, please let me know what error you are receiving so that I can better assist. Also, keep in mind that if multiple devices are using the same Apple ID for iMessages, you may receive each other’s messages.
If you get an error when trying to activate iMessage or FaceTime - Apple Support
Have a great day,
Joe -
I can not sign into imessaging since installing IOS7
I can not sign into imessaging since OIS7, says check connection
You can read through this:
http://support.apple.com/kb/ts4268
Apple is aware of a problem with a number of users & has promised a fix is on the way. -
I can't sign into iTunes I signed out now I can't sign back in I even changed my password i keep getting the cannot connect to iTunes sign i have Internet connection please answer ASAP
Then try:
Can't connect to the iTunes Store
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight -
I can't sign into FaceTime account. Already reset password. What to do?
I can't sign into FaceTime. I already reset password. What to do?
FaceTime Troubleshoot
1. Make sure you are using the latest software
2. Sign out, reboot and sign in again
3. Make sure Date and Time is correctly set; Settings>General>Date and Time>Set Automatically>On
4. Make sure phone number or email address is correct
5. Hold the Sleep and Home button down (together) until you see the Apple Logo -
Can't sign into iMessage on iPad
Ever since I changed my password, when trying to log into iMessage, I get an error message saying, "An error occurred during activation. Try again."
Unable to make or receive FaceTime calls after April 16, 2014
http://support.apple.com/kb/TS5419
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
iOS 7 allows you to block phone numbers or e-mail addresses from contacting you via the Phone, FaceTime, or Messages
http://howto.cnet.com/8301-11310_39-57602643-285/you-can-block-people-from-conta cting-you-on-ios-7/
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457
How to watch FaceTime calls on the big screen with Apple TV
http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
TS4268 I still can't sign into imessage or facetime. What do I do?
It says, "Could not sign in. Please check your network connection and try again." I looked on customer service and I followed the steps to solve the problem... It did not solve the problem. Any suggestions?? THANK YOU
Using FaceTime http://support.apple.com/kb/ht4319http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htmhttp://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.htmlhttp://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457https://discussions.apple.com/message/19087457#19087457
How to watch FaceTime calls on the big screen with Apple TV
http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetimehttp://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.htmlhttp://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.htmlhttp://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-textinghttp://appadvice.com/appguides/show/apps-for-texting
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/http://www.apple.com/support/systemstatus/
Cheers, Tom
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