TS2446 i cant change my sercurity question and answers :( i forgot it and now i cant verify it :( please help me
i cant change my sercurity question and answers
i forgot it and now i cant verify it
please help me
By can't change them do you mean that you don't have a rescue email address set up on your account : http://support.apple.com/kb/HT5312 ?
If you don't (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use
Similar Messages
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How do i change or get rid of my security questions because i forgot them and i cant buy nothing
Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(87939) -
I cant change my security question or answer
i cant change my security question or answer
the option dont show , and i know how to change it , i did it before but this time it requires me to just answer the securiy question
when i put it wrong it dont ask me if i forgot it as usual to do rescue
and the question is strange i never puted this questin for sureIf you aren't getting the reset link on your account on http://appleid.apple.com then you don't have a rescue email address on it, and you won't be able to one until you can answer your questions - you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I want to know the secret question and answer I forgot
I want to know the secret question and answer I forgot
See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact -
I forgot my security question answer and i dont have a rescue email so i cant change them but i know my apple id password and can accses my account but i need to change my security questions
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(115016) -
I cant change my segurity questions !! :( because i dont recive the email
I Cant change my segurity questions to download app because a dont recive the email for change it
If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(109111) -
i forgot password of icloud and i did restore with itunes and again it wants password, so now i cant do anything, i forgot e-mail password which is sending e-mail address. so i cant use my ipad, what can i do? how can i change i cloud address without old
Is your phone still signed in with your old iTues ID for iCloud (in Settings>iCloud)?
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I want to change my security questions. Can this be done and if so --how?
I want to change my security questions. Can this be done and if so --how?
Click here for information. If you've forgotten the answers to the security questions and can't get them emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(76248) -
How do you change your security questions? Apple has changed everything once again and I HATE IT!!! I never had to use my security questions and now I do. I have the ipod touch 1, obviously it has been forever since I've made them so i dont remember them. They tell me to go to my Apple ID and click security tab to send an email. Well, What the heck do you do when the only way to do that is by remembering the security questions and answers, when that is your problem??? I NEED HELP!!!!
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use, or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
I cant change payment details. I can't purchase anything. always says 5002 or temp error. Help! Itunes is as good as useless. I've deleted caches reinstalled itunes and followed all the web tips. Nothing works!!! Pls help.
Bump......
Nobody has any ideas?? Apple people?? -
I want to change the email address used as rescue email for my security questions. But I can't remember the answers to the security questions and I dont have access to the rescue email anymore. Please help.
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH -
I need to know how to change my security questions cause I have forgotten them and would like to buy an app but cannot cause I need to answer the questions
The page that you’ve posted from has instructions for how to reset them i.e. if you have a rescue email address set up on your account then steps 1 to 5 half-way down that page should let you reset them.
If you don't have a rescue email address then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
okay i updated my iphone 5 and i changed my password and now i dont remember it i cant restore my phone because my power botton does not work so what should i do PLEASE HELP!!!!!!! Thanks
Hi sigrun from mo,
If you are having a button issue on your iPhone that prevents you from doing further troubleshooting, you may need to have the phone serviced. You may find the following page helpful:
Service Answer Center - iPhone
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
Regards,
- Brenden -
Asked to put security questions and answers. Click "Done" and it does not lead me anywhere. Now cannot download anything from iTunes Store.
Anyone has been having this problem?I have the same issue, bteween France and The Netherlands. No solution found yet.
Worse even. My credit card is not from The Netherlands, and the dutch store does not accept a creditcard from outside NL. So i used my french card to buy one app using France has my home country. Luckily the app's language remained English, but now the french store seems to be offering me frech versions of existing (free) apps which i dont want. So i cant use the updates.
i cant change the country back to Neterlands, without using a credit card. I can make a new ID, but the old one remains stuck with the french store, pffff It seems the only solution is to create a new ID via a "purchase" of a free app, but the older free apps all may need to be reinstalled that way.
Typical Apple ..... ? ! !
I may regret having purchased this ipad..... -
HT1918 How do you change your security questions, because I have forgot them?
How do you change your security questions, because I have forgot them?
1800 my apple ask to speak to itunes support and ask them about your apple id account
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