TS2446 I forgot my resuce email and my answers for the security questions. I need help please!!

PLEASE HELP ME!!! THANK YOU!!

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
  1. Go to: Apple Express Lane;
  2. Under Product Categories choose iTunes;
  3. Then choose iTunes Store;
  4. Then choose Account Management;
  5. Now choose iTunes Store Security and answer the bullet questions, then click
      Continue;
  6. Sign in with your Apple ID and press Continue;
  7. Under Contact Options fill out the information and advise iTunes that you would
      like your security/challenge questions reset;
  8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
  a. on the device that is asking you for the security questions go to "settings", > "store" >
      tap the Apple ID and choose view"Apple ID" and sign in.
  b. Tap on payment information and add a credit/debit card of your preference then select
      "done", in the upper right corner
  c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
      Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
      should be asked to verify your security code for the credit /debit card and NOT the
      security questions.
  d. At this time you can remove the card by going back in to edit the payment info and
      selecting "none" as the card type then saving the changes by selecting "done". You
      should now be able to use your iTunes store credit without answering the security
      questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

Similar Messages

  • HT5312 Hi, i didn't put a rescue email and i need the answers for the security questions cuz i forgot them

    Hi, i didn't put a rescue email and i need the answers for the security questions cuz i forgot them

    If you can't remember your security questions / answers go to  Express Lane.
    select iTunes from the list, then iTunes store.        On the next screen select account Management.  There, select iTunes store account security and write that you would like to reset your security questions and / or answers.   You should get an eMail reply over the next 24 hours.

  • HT5312 I forgot the answers for the security questions and I want send the answers for my email

    I  forgot the answers for the security questions and I want send the answers for my email

    Contact iTunes Support:
    Go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
       Then select 'iTunes Store', and on the next screen select 'Account Management'
       Next choose 'Apple ID Account Security' and fill in that you'd like your security   
       questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)
    2. Once your questions have been reset, and you set up new ones, also set up a RESCUE EMAIL ADDRESS, so if you forget them again, you won't have to go through all of this.....
    Cheers,
    GB

  • I am now ina serious problem . i deleted my email id which i gave as apple id . And now i forgot the password of the apple id and the answer for the security question too. please help me :(

    i am now ina serious problem . i deleted my email id which i gave as apple id . And now i forgot the password of the apple id and the answer for the security question too. please help me

    Just go to this link:https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/         ...... In there,there will be written manage your account,click on that.There will be the option of sign in.At the bottom of the password box there will be written FORGOT YOUR PASSWORD? click on that and go through the information required and your password will be sent to your email account.

  • I forgot the answers for the security questions and when I try to change them (My Apple ID - Manage your account - Password and Security) I'm asked to answer the exact questions I'm Trying to change because I don't remember the answers. How can I do it?

    I forgot the answers for the security questions and when I try to change them (My Apple ID -> Manage your account -> Password and Security) I'm asked to answer the exact questions I'm trying to change because I don't remember the answers. How can I do it?

    Can't you try the email option instead?

  • I downloaded the i07.  My id had changed a year ago and I forgot my password and my answer to the security question was not accepted.  Tech support say nothing that can be done.  I can no longer access my iphone.  Any suggestions

    I downloaded the i07.  My id had changed a year ago and I forgot my password and my answer to the security question was not accepted.  Tech support say nothing that can be done.  I can no longer access my iphone.  Any suggestions

    I believe part of the recovery process is you get an e-mail allowing you to reset questions.  If that e-mail isn't correct either because your son set it up then you really have no option but to ask Apple again.  They are getting strict abotu security and given the number of "My iTunes account got hacked" posts here I can guess why.  They have no way of knowing you really are the owner of the account.  It's like me going to a policeman and saying, "See that car over there?  That is mine, can you open the door for me?" and the police opening it on that basis alone.
    Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID?  --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
    Forgotten security questions - https://discussions.apple.com/message/18402551  and https://discussions.apple.com/message/18625296
    More involved forgotten question issues - https://discussions.apple.com/thread/3961813
    Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
    John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
    If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

  • HT2589 I forgot the answers for the security questions, so i'm not able to purchase any thing from apple store. What can i do?

    I forgot the answers for the security questions, so i'm not able to purchase any thing from apple store. What can i do?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • HT201363 i forgot the answers for the security questions

    i forgot the answers for the security questions
    please help me how to reset the answeres .

    See Here.  Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
      Or Email Here  >  Apple  Support  iTunes Store  Contact

  • TS2446 I forgot the answers for the security questions

    I don't remember the answer to the security question and i cant purchase anything from the store

    Welcome to the Apple Community.
    Start here, and reset your password, you will receive an email with your new password, then go tomanage your account > Password and Security and change your security questions.
    If that doesn't help you might try contacting Apple through iTunes Store Support

  • I forgot the answers for the security questions

    I forgot the answers for the security questions

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    (89033)

  • I want to purchase an app on my iPad and I can't remember my answers for the security questions

    How can I purchase apps and songs from my iPad when I can't remember the answers from the security questions?

    http://www.apple.com/emea/support/itunes/contact.html

  • What if I forgot my answer for the security question, what can I do?

    I can't buy things with my account. I forgot the answer for my security question, what can I do to reset the security question?

    http://iforgot.apple.com.

  • HT5312 i can not remember the answer for the security questions ......and every time i try to get it from  you ,,i get(Email has been sent.t )

    hi
    can you help me to get my answer to the security questions

    We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
    If you aren't receiving the email to your rescue email account (and you've checked the spam folder on it was as the inbox) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • HT5622 I forget the answer for the security question and have not rescue mail

    how reset security question and I have not rescue mail

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • What if i forgot the answers for the security questions?

    How can i retrieve them?

    yes i want to know , i simply forget the spelling or some words of answers and i want to reset security questions and answers

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