TS2446 I forgot my security answers, and got locked out? How can I unlock my account?

I cannot unlock my account, please help

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions

Similar Messages

  • HT5312 I forgot the security answers and got locked out

    I can not buy anything because I forgot the answers to the security questions. I tried answering them but failed. What can I do!!!!!

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • HT201363 i tried to answer my security questions too many times and got locked out. how can i fix this?

    help

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (97361)

  • TS2446 i forgot my security answers and i dont have a rescue email or whatever its called.

    i forgot my security answers and i dont have a rescue email or whatever its called.

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • My Macbook Pro hard drive got locked.  How can I unlock it?

    My Macbook Pro hard drive got locked.  I have replaced the drive with a new drive.  I put the old drive in an external case.  How can I unlock the old drive to get my pictures off and put on the new drive.  I can see the drive but I cannot get to the iPhoto files because it is locked.  Is there an easy fix?

    How did the drive get locked? That doesn't JUST happen for no reason. The only way to unlock it is to put it back in to the Mac it came out of and UN-LOCK it.

  • I forgot my password and am locked out how can i get back in?, i forgot my password and am locked out how can i get back in?

    I completly forgot my password and now i am locked out and have no idea how to get back in??

    Connect to iTunes on the computer you usually Sync with and Restore...
    If necessary Place the Device into Recovery mode...
    See Here
    http://support.apple.com/kb/HT1808

  • When turned on says Accessorize Test and is locked.  How can I unlock and use it?

    when I turned my 30gb ipod on it says accessorize Test and is locked on this screen.  Any suggestions?

    Reset the iPod. To do this, first make sure the hold switch is in the Off position, then press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
    Somehow the iPod start up in diagnostic mode, but the reset should bring things back to normal.
    B-rock

  • How can i puchase?i forgot my security answer and email recovery.. :( cant purchase..10usd inside

    Forgot my security answer and recovery emaill..got 10usd inside..

    Call Apple.  I just had this same problem and they were very helpful in resetting my questions so I could get back in.

  • I forgot my security answer and i forgot add email for my reset password! How can i do to reset my security answer because my account backup everything

    I forgot my security answer and i forgot add email for my reset password! How can i do to reset my security answer because my account backup everything! Please have me!

    Contact itunes store security
    expresslane.apple.com > itunes > itunes store > accounts and billing

  • I forgot my security answer and my backup account so i cant use my sgd30 in my account which was the blue card

    I forgot my security answer and my backup account so i cant use my sgd30 in my account which was the blue card

    Hello ejangeles1215,
    Thanks for the question. If you do not have access to your rescue email address, you'll need to contact iTunes Store support to reset the security questions:
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Additional Information:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Thanks,
    Matt M.

  • I forgot my security answers and i have provided rescue email same as apple id its been 6 monts and still no solution found i have credits in my account please help

    i forgot my security answers and i have provided rescue email same as apple id its been 6 monts and still no solution found i have credits in my account please help

    Well, of course a rescue address which is the same as the main address (which doesn't work) isn't a lot of use.
    Please see Kappy's comprehensive User Tip:
    https://discussions.apple.com/docs/DOC-4551

  • TS2446 I forgot my security answers, how do I reset

    I forgot my security question answer to iTunes and am locked out, how do reset

    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • I forgot my security answers and need to reset them to put new how can I do this?

    forgot my security answers and need to reset them to put new how can I do this?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (98689)

  • Hi. I forgot my security answers and the back up answer what should I do

    Hi. I forgot  my security answers and the back up email what should I do please help!

    Hi
    You will need to contact apple support for this issue contact details below:
    http://support.apple.com/kb/HT5699?viewlocale=en_US
    Hope this helps

  • I forgot my security answers and I have no rescue email, What is the solution?

    I forgot my security answers and I have no rescue email, I am trying to purchase as usuall but this time seems different, app store is asking me to answer the questions and I have no idea about the answers. WHAT TO DO? as I mentioned I have no rescue mail.

    Contact applecare support at 800-275-2273, ask for someone in account security - to reset security questions.  After the advisor verifies your identity, they can reset your security questions.
    Have a great day.

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