TS2446 i forgot my security question answers

I am trying to make a purchase on itunes, but its asking to to answer the security questions, iI answered these questions 3 years ago and i accidently forgot my answers, what do i need to do

Welcome to the Apple Community.
Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support

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TS2446 I forgot the security questions answer

I'm using my new mini iPad but I can't purchase any thing because I forgot my security questions answer
Please I need help

If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

TS2446 I forgot my security question answers and I can not make a purchase, what do I do?

I got a new computer and a new iPod touch and I'm unable to make a purchase from both of those devices because I forgot my answers to my security questions, please help me and thank you for your time.

Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Forgotten security questions - https://discussions.apple.com/message/18402551 and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

TS2446 what do i do when i forgot my security question answers?

I forgot my security question answers and i got a new ipod and since its the first time im buying music it asks for the answers to the security answers.

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if the instructions on this user tip helps you get them reset : https://discussions.apple.com/docs/DOC-4551

TS2446 What can I do if I forgot the security question answer ?!

What can I do if I forgot the security question answer ?!

Make sure you have a credit card listed in itunes (at least temporarily) before you call. Call them and they will identify your phone and ask you info about your credit card. WAIT until they reset your security questions then MOST IMPORTANT remove your credit card information. Also set a secondary email address in the security question section for next time. This will save you 40 minutes.

If I forgot my security questions/answers and I'm trying to buy on a new device but same Apple ID, what do I do?

If I forgot my security questions/answers and I'm trying to buy on a new device but same Apple ID, what do I do?

See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
Call Apple Support in your country: Customer Service: Contacting Apple for support and service

I forgot my security question answers for my iTunes account and now it won't let me buy anything. What do I do?

I forgot my security question answers for my iTunes account. Now I can't buy anything with the 15 dollars I have in it. How do I regain access to my money?

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2. Call Apple Support in your country: Customer Service: Contacting Apple for support or
          Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
          Account Security.
     3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID

I forgot my security question answers, it won't let me buy music now

I forgot my security question answers, it won't let me buy music now

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

HT5312 I forgot my security question answers and answered wrong too many times so now it won't let me download anything even though I know my password, what do I do?

I forgot my security question answers and answered wrong too many times so now it won't let me download anything even though I know my password, what do I do?

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95618)

Forgot my security question answers, how do I reset them?

I forgot my security question answers...... How can I reset them??? Help!!!

It's not due to lack of reading the screen. I'm getting the same thing on one of my apple id accounts. I logged in using two other accounts I have and each had a slightly different behavior. One had the "reset password by email" button above the security questions that I could modify just fine.
However, my primary account which is used for accessing other services with Apple will not allow me to see the "reset password by email" or allow me to edit my security questions. It gives me a combination of two questions out of three possible. Unless I get the answer right, it will not let me reset the password or change my security questions.
I've scanned the web pages in painful detail and am not missing any instructions or other links that might help get around this "chicken and the egg" problem.
The primary difference between the problematic Apple ID and the others I've used is that it was associated with a Family Pack mobile me/.mac account. It was the primary account. Wonder if there is some special code to protect the primary account id so that the other five Mobile Me/.Mac accounts won't get compromised. Just grasping at straws ...

Help I forgot my security question answers

Hello I forgot my security question answers and I can't find the rescue email

You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(108381)

Forgot my security question answers and when it sends the email I never get it

Forgot my security questions answers and every time they send the email I never get it

Try the other methods
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I forgot my security question answers and now I cant buy this game I wanted to.

I forgot my security question answers and now I cant buy this game I wanted to.

Try here: https://iforgot.apple.com/password/verify/appleid

HT201363 I forgot my security question answer and i dont have a rescue email so i cant change them but i know my apple id password and can accses my account but i need to change my security questions

I forgot my security question answer and i dont have a rescue email so i cant change them but i know my apple id password and can accses my account but i need to change my security questions

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(115016)

HT1918 I forgot my security question answers. It's not letting me change them if I don't know them. What do I do?

I forgot my security question answers. It's not letting me change them if I don't know them. What do I do?

Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support

TS2446 i forgot my security question answers

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