TS2446 i forgot one of my security answers?

I forgot one of my security answers and i cant sign into my i tunes store without it because it is my first time what do i do ?

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2.  Call Apple Support in your country: Customer Service: Contact Apple support.
     3.  Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Similar Messages

  • What if you forgot one of your security answer?

    I forgot what one of my apple security answer, is there anyway to get it back?

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • TS2446 I forgot one of my security questions And I can't make any purchases what can I do about it

    How do I Reset my security questions for my account so I can make purchases again

    Start here, and reset your password, you will receive an email with your new password, then go tomanage your account > Password and Security and change your security questions.
    If that doesn't help you might try contacting Apple through iTunes Store Support

  • HT204053 forgot one of my security questions answers

    I forgot one of my security questions answers (it is the exact spelling etc. that trips me up).  Is there a way to reset?

    Apple ID security issues -
    Account security issues almost always require you to speak directly to an Apple representative to securely establish your identity as the account holder. You can set it up so that Apple calls you, either immediately or at a time convenient to you.
    1. Go to www.apple.com/support
    2. Choose Contact Support and click Contact Us
    3. Choose Other Apple ID Topics and choose the appropriate topic for your issue
    4. Follow the onscreen instructions

  • I forgot my apple id security answers and i cant send a rescue email

    i forgot my apple id security answers and i cant send a rescue email

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT5312 i forgot my Apple ID security answer

    I've completely forgot my Apple ID security answer.
    Been tried few times to answer, but ended up it locked my a/c.
    What should I do to get recover?
    Thanks and best regards
    Samantha

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT201303 I forgot my Apple ID security answer

    I forgot my Apple ID security answer

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
    Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

  • HT4623 Forgot one of my security questions & want to reset

    I need help resetting security questions .
    Only forgot one of the three questions can anyone help

    Click here for information.
    (76790)

  • TS2446 itunes will not take my security answers, and when i try to change them it asks me again and it still wont take it, i cant make any purchases. HELP!

    I dont know what to do it wont take my security answers when i answer them correctly, and when i try to change them it askes me for them again and still wont take them, and the worst part is i cant make any purchases. Please help its been going on forever. Btw i just got a new laptop and i synced my iphone with it, and for the First Purchase i have to answer the secutiry questions. See my problem?

          Congratulations on being the next victim of Apple's current SNAFU!      
    If you don't have a rescue email address set, then you're SoL.
    If you do, then reset your info and check in there.
    If not, you'll have to contact iTS, and wait for God knows how long for Apple to complete its pending investigation in this SNAFU.
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • TS2446 How do i get my security answers which I have entered while creating my account

    How can I retrive my security answers which I had given while creating my account

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • TS2446 How can I reset my security answers I forgot my old ones?

    I have forgotten the answers to the security questions and I need to know how to reset my answers.

    You need to contact iTunes Store support they are only available via email support. Use the following link:
    https://expresslane.apple.com/Issues.action
    Select the relevant categories and you should be able to create an email case and be contacted back within about 24 hours or so.

  • TS2446 i forgot my apple id security question answers what do i do

    i need help finding out my security question answers because i forgot them what do I do.

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (94219)

  • I forgot one of the security questions and got one of them right. its telling me if i enter the incorrect answer again it will kick me off for a while. please help!

    i really need help

    thankyou. THANK you.
    thankyouthankyouthankyou!
    sorry about no screenie but the first option worked (at least so far!)
    THANKYOUTHANKYOUTHANKYOUTHANKYOUTHANKYOUTHANKYOUTHANKYOUTHANKYOU

  • Forgot AppleID PW/Email/Security Answers and DOB Not Working

    I somehow ended up with 3 apple id's with similar takes on my name over the years.
    I just updated to Iphone 6, and was successful at logging into 2 of the 3 apple id accounts. I need to get into the last account, but all I have is my apple id user name. I cannot recall the PW, the email associated with the account, or the answers to the security questions. To complicate things further, it is asking for my birthdate and not taking my answer!
    Is there any way to retrieve this account? I am trying to download an app that was apparently on my old phone with this account and the new phone is not letting me download this through the itunes store. It is asking me to log in with the old account which I can't do.
    Please help!

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    A
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    7. iOS - Unable to update or restore
    Forgotten Restrictions Passcode Help
                iPad,iPod,iPod Touch Recovery Mode
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
    Also, see iTunes- Restoring iOS software.

  • HT201441 if i can't contact the owner then what must i do? or if the owner have forgot the password and security answer to reset password and i can't even get into the phone to delete or reset it, what must i do?

    bought this phone long ago and take it to a place to set it up both security and iclouds, now i dont have access to this phone anymore and i took it to him, he said i would have wrote it down then and he don't even usersname and password for both store and icloud find my iphone, i don't have access to the phone, can anybody help me out plz.
    Emmarential.

    There is no way around activation lock, and no one can help you but the previous owner.  If he can't remember his Apple ID ("user name"), he can try to find it as explained here: http://support.apple.com/kb/HT5625.  After finding the ID, he can then reset the password if he doesn't remember it, as explained here: http://support.apple.com/kb/HT5787.  If he is unable or unwilling to do this, you will not be able to activate and use the phone.

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