TS2446 I have an I pod second generation and my device is reading "ipod is disabled" connect to itunes

My ipod touch second generation is giving me an error message when I turn it on.  " ipod is disabled" I beleive it is because I forgot my password for my device.
How can I recover this or reset my ipod?

You will need to connect the iPod to the computer that you normally sync to and you should then be able to reset the iPod and restore/re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the iPod into recovery mode in order to be able to reset it : http://support.apple.com/kb/ht1808
If you do it via a different computer then :
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.

Similar Messages

  • HT1459 I have a ipod touch and the kids locked it, ipod is disabled, connect to iTunes".  I do and it does not recognize the device.  Now what?

    I have a itouch and it ended up getting locked.  I ave tried to connect to iTunes and it does not recognize it.  Tried the 2 help options and they did not work either (turn off and hold power button, connect to itunes).
    No sure if it makes a difference but i have a iphone 4s, iphone 3 and a itouch.  I do not use itunes much so I am out in the dark.  Also Apple says to bring it in for service.
    Thx

    Do as the manual says to do and restore the ipod.  If you are unable, then type "unable to restore" into the search bar at the top of this page by Support and read the resulting help articles.

  • HT1212 My iPod 4th G is locked after entering the wrong PW several times. it reads "iPod is disabled. connect to iTunes"  I have connected to iTunes, but itunes cannot connect to the iPod. Any ideas?

    I would really appreciate if anyone could help me with the question above.
    Thanks!

    iOS: Forgotten passcode or device disabled after entering wrong ...

  • HT201263 My iPod touch 5th generation says: iPod is disabled, connect to iTunes. When I try to connect to iTunes it says: cannot connect, please put pass code in iPod... Please help!!!!

    My iPod touch 5th generation says: iPod is disabled, connect to iTunes. When I try to connect to iTunes it says: cannot connect, please put pass code in iPod... Please help!!!!

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps..
    Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • I have restarted my ipod touch countless times, and it is stuck on this "ipod is disabled connect to itunes" screen and it will not connect to itunes or unfreeze. how do i fix it?

    I have restarted my ipod touch a countless amount of times, and it is stuck on a screen. on the screen it says, "ipod is disabled, connect to itunes". i have also tried connecting it to itunes, and itunes says i have to type my passcode in for it to connect. but the screen is frozen, so i cant. what do i do?

    For both
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My ipod touch displays message "ipod touch disabled,connect to itunes."I have held down on/of switch until apple logo appears on screen of ipod touch , but the problem persists. Any suggestions?

    My ipod touch displays message" ipod touch disabled,connect to itunes. Ipod touch does no connect with i tunes. I hold on/off switch on ipod touch until Apple log appears on the screen, but the problem persists. Any suggestions ?  I am running Itunes 10.6(7)  My Mac OS X Version is 10.5.8.

    I connected ipod touch to my IMAC while holding on/off switch as stated to by anothe community memberand problem is solved. I wasable to update and reatore.  I have been trying to solve the disable problem
    for weeks. althou you did not actually solve the problem, In time you probably would. You were on the right track  Thank you.
    This helped me
    rbrookstone

  • HT1459 Locked my ipod and its says Ipod is disabled connect to itunes.  Have tried to unlock it - can someone please type the instructions for me to follow - thank you

    Locked my ipod and it says ipod is disabled connect to itunes - have tried everyting - can not rememb er password - can someone please type good instructions for me to get back in - thank

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • HT1212 I have disabled my ipod and im no to sure on what to do . All it says is ipod is disabled connect to itunes

    i have disabled my ipod and im not sure what to do . all it says is " ipod is disabled connect to itunes"

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • HT1212 for an iTouch 4 my young daughter thinks she remembers her password now but we have already exceeded the attempts and it says "iPod is disabled" connect to iTunes.  Is there any way we can get the device to allow another attempt?

    My 7 year old daughter has an iPod Touch 4 and she used the wrong password too many times.  She thinks she remembers her password now but we have already exceeded the attempts and it says "iPod is disabled" connect to iTunes.  Is there any way we can get the device to allow another attempt?  We are traveling this week so don't have access to the serial number or the computer that was used to originally set up her iTouch.  I don't even know what operating system it's on and can only see the home screen.

    Restoring the iPod will do nothing to his iPhone.
    When you restore it wipes the iPod clean no matter what computer you use.
    The only plus to doing it form your home computer is if you have a backup stored there, then you can restore from the backup once it's done wiping.
    If you are away form your home computer, go ahead and use the computer you have to restore it, then when you get home, you can restore form any backup you may find. You can use this to help you do that when you get there: http://support.apple.com/kb/ht1766

  • HT1212 my daughters i pod says ipod is disabled connect to itunes iv done this but still no luck

    help please my daughters ipod says ipod is disabled connect to itunes iv done this but still no luck ?

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • HT1212 how can i get into m locked iPod? as i have forgoten my passcode and is says "iPod is disabled connect to iTunes"

    how can i get into my locked iPod? as i have forgoten my passcode and is says "iPod is disabled connect to iTunes"

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • I have an ipod touch that hasn't been used for a while.  Now we want to use it, but the screen says "ipod is disabled connect to itunes"--but it won't connect.  I have tried to place in recovery mode with directions given but still get the same message.

    I have an ipod touch that hasn't been used in a while.  We want to use it now, but the screen says "ipod disabled.  connect to itunes".  When I connect to itunes it tells me to enter my passcode, however the ipod will not allow me to do anything (and I don't know the code anyway).  I tried to put it in recovery mode as someone suggested by holding the home button while plugging the ipod up from the computer, but I never did get the "connect to itunes" symbol, I continually got the same screen saying "ipod disabled connect to itunes".  Help!

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen        
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • My ipod keeps on saying ipod is disabled connect to itunes and when i connect it to itunes it says i have to inter a passcode on the ipod to connect to itunes

    my ipod keeps on saying ipod is dissabled connect to itunes and whin i connect it to itunes it says i have to inter a passcode on the ipod to connect to itunes what do i do??

    hi, may i know how to restore and put it on recovery mode??
    as I faced the same problem as you now...
    Thanks

  • HT1414 I have an iPod touch and it says iPod Is disabled connect to iTunes, but it's green across the too instead of red. When I connected to iTunes a message appeared and said iTunes cannot find device must have a pass code to register to iTunes. What ca

    MY iPod touch says iPod I'd disabled, connect to iTunes, but it is green at the top instead of red. It won't allow me to slide bar to open screen or nothing. I tried to connect to iTunes and a message appears and says iTunes cannot find my device must have pass code to continue. But I can't do anything on the iPod at all. What can I do to fix this?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • I have not used my ipod in a long while. when i turn it on it states ipod is disabled connect to itunes. please help me.

    I have not used my ipod in a long while. i turned it on and it states ipod is disabled   connect to itunes

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

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