TS2446 I made a new ID but my old one keeps poping up everytime I try to download an app.

I can't download any apps because they keep asking me for the password of my old profile an I don't know what it is

Have you tried getting the password reset for your old account : http://iforgot.apple.com ? All of the content that you downloaded with that account will remain tied to that account, so only that account will be able to redownload its content and/or download updates to its apps.
What id shows at the bottom of the Featured tab in the App Store app on your phone ? If it's the old one, and you don't want to use that account, then tap on it and log out of it and then log back in with your new account.

Similar Messages

  • I changed my apple id but my old one keeps coming up when I try to download a new app

    I changed my apple id but my old one keeps showing up. I can't download any new apps.

    Try going to Settings>iTunes & App Stores, tap the ID, sign out, then sign back in with the new ID.

  • HT5858 I can't update apps on my iphone 5. theirs an old apple ID. That I don't have the pass word. I've created a new apple ID. but the old one keeps popping up. I have it on the Itunes on the phone but the old one keeps comming up and asking for a pass

    I can't update apps on my iphone 5. theirs an old apple ID. That I don't have the pass word. I've created a new apple ID. but the old one keeps popping up. I have it on the Itunes on the phone but the old one keeps comming up and asking for a pass word. 

    Apps are permanently tied to the Apple ID used to purchase them. You will have to delete the apps from the phone and re-purchase them using your Apple ID.

  • HT201493 How do I get my old apple ID/email from popping up and asking to verifie it's getting annoying? I've change everything to my new email an my old one keeps popping up please help me stop it from popping up all the time?

    How do I get my old apple ID/email from popping up and asking to verifie it's getting annoying? I've change everything to my new email an my old one keeps popping up please help me stop it from popping up all the time?

    Did you change the ID you are using for iCoud?  If so, did you delete the account, then sign back in with your new ID on your device?

  • HT1414 I used to have 'sky at night' app but it got deleted in error, now when I try to download the app I get 'this app is incompatible with this phone' ' this app requires a gyroscope'...why ? whats changed ? how do I resolve the issue ?  thanks CB

    I used to have 'sky at night' app but it got deleted in error, now when I try to download the app I get 'this app is incompatible with this phone' ' this app requires a gyroscope'...why ? whats changed ? how do I resolve the issue ?  thanks CB

    I used to have 'sky at night' app but it got deleted in error, now when I try to download the app I get 'this app is incompatible with this phone' ' this app requires a gyroscope'...why ? whats changed ? how do I resolve the issue ?  thanks CB

  • HT204053 I have changed my apple id on all the devices but my iCloud applied will not change. I tried to delete and set up a new iCloud but the old one is claiming to be the primary one and will not change. Help.

    After going to a turorial at apple store, I changed the appleid on my devices. However; on my mac under the icloud the old appleid remains. I tried to delete it and add a new one but it will not delete, claiming it is the primary one. I set up an new one with the new appleid but note etc will not merge on it.
    How do I change to just one appleid?

    iOS 7: If you're asked for the password to your previous ...

  • I upgraded to the new firefox but the old one is working what do I do ?

    I downloaded the new version of firefox- click the install and waited-the new folder and icon was on my desktop. Yay, then I upgraded an adobe flash in which I had to shut down everything. Once the computer came back the new firefox was gone and the old icon was sitting in the dock( I didn't know it was the old one until the opening firefox page asked me to upgrade again). I just don't want 5 downloaded firefox's in my HD ( which might be happening too)

    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.com/kb/Safe+Mode
    It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
    Delete the sessionstore.js [2] file and possible sessionstore-##.js [3] files with a number and sessionstore.bak in the Firefox Profile Folder.
    * Help > Troubleshooting Information > Profile Directory: Open Containing Folder
    * http://kb.mozillazine.org/Profile_folder_-_Firefox
    Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).
    See also:
    * [1] http://kb.mozillazine.org/Session_Restore
    * [2] http://kb.mozillazine.org/sessionstore.js
    * [3] http://kb.mozillazine.org/Multiple_profile_files_created

  • I changed my apple I'd but the old one keeps popping up

    Ok I changed my apple ID because the old one was through a old boyfriend, now I have a new one and everything changed over except now when I try to get on certain apps (mainly all) his old ID keeps popping up instead of mine.
    I.e. (Instagram, Facebook, email) how does that change.

    Apps are forever linked to the ID used to download them. If that is a problem t hen delete those old apps and download them again with the new ID.  You can change ID in settings/it uses &amp; App Store tap on ID And log in with new ID

  • HT201320 when I go to do updates the window pops up apple id password I no longer have this email Ive tried to add a new email but the old one is still showing up. I don't know where or what to do now, can you help?

    needing help to change apple id email address. I went in settings and changed the email but the new one isn't showing up Ive called different support numbers and I changed email but it still shows up.

    If you are talking about app updates, these are permanently tied to the Apple ID used to purchase the app, regardless of the ID on your phone in Settings>Store.  The only way to stop the prompt for your older ID would be to delete these apps from your phone.  The ID in Settings>Store is the one being used for current purchases, not updates of apps purchased using a different ID.

  • I activated my new iPhone, but my old one is still activated...

    Ok, so I bought an iPhone 5S and just received it in the mail today. I followed the instructions, backed up my phone & contacts and turned off my old iPhone. I called to activate my phone and within minutes my new phone was active. I turned back on my old iPhone after this was all finished to erase everything and get it ready to recycle, but the phone is still active! I still have service, texts are coming through and it's as if nothing changed. I even tried resetting it and seeing if that would make a difference, but it did nothing.
    I just tried calling Verizon to ask what the deal is, but they stop doing customer service at 11 pm. I guess I'll have to wait until the morning unless anyone here has any ideas of what to do?

    I assume you had a 4s and upgraded to a 5s here some info on Factory Resetting a 4s
    http://support.verizonwireless.com/support/devices/knowledge_base.html/39607

  • New iPod but had old one...

    My husband had an iPod and an account already set up on our computer. He got me an iPod for my birthday, and I downloaded his songs onto my iPod; now, however, when I go into my account, the songs are grey and I can't select anything. I just wanted to create some folders so that I can organize it. Do I need to delete the songs from my iPod, redownload iTunes, and start over? Is there a way to transfer the songs my husband has already loaded onto our computer to my iPod without interferring with his account?

    The songs are "greyed out" because you have the iPod set to transfer songs automatically. That is also why the padlock icon appears at the bottom of iTunes next to the space used/available.
    If you want the songs to be bold and selectable/editable, then you need to change to manage the content manually.
    Please note that by editing/changing the songs on your iPod in this manner, the changes will not affect the songs in iTunes, only on your iPod.

  • My email address was changed on Apple but the old one keeps appearing instead of my new one" The old one is obsolete.What can I do"

    I had to change the email address on apples site regarding this Ipad. After I changed my email address this unit keeps bringing up the obsolete address.What should I do?
    Any advice will be extremely Welcome !

    Apple ID: What to do after you change your Apple ID
    http://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_US
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    iOS: Changing the signed-in iTunes Store Apple ID Account
    http://support.apple.com/kb/ht1311
     Cheers, Tom

  • New iphone (replacing an old one) keeps asking me for an old friend's apple id

    I just replaced my old iPhone 4s with a new one (new number, new job, etc.) After downloading all of my info from the cloud and setting the new one up with my apple id, everything seemed fine. Now, everytime I wake the phone up or open my messaging app or frankly any other app, it asks me for a very old (like 5 years ago, I guess there are songs in iTunes??) apple id. I don't have, nor do I want, the password to that account- is there a way to figure out what needs that password so I can delete it??
    Thank you!
    Chelsea

    There is no easy way to do this.
    You can take all of the apps and music off the phone and sync bits back to the phone to determine which song/app requires the other Apple ID.
    You could also try viewing the properties of each download in iTunes to find out which Apple ID made the purchase.
    In iTunes go to your library > Click on a app or song > Right Click > Get Info > Summary view which Apple ID made the purchase.

  • Trying to download mountain lion, but when I try to download it, asks me security questions I dont remember the answers to, so I reset the questions, but old ones still pop up when I try to download mountain lion.  How do I change the questions for good?

    I dont get why it asks me for my password and two security questions when just buying something from the app store, but the questions wont change.

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I have updated to 6.0.1 and when i try download an app for the appstore it asks me to increase my security by adding questions but when i try this it says session espired try again and it says this everytime i try to download an app HEEEEEEEEEELP PLEASE

    help me please

    First go to Settings > iTunes and App Stores > Tap on your Apple ID > Then Tap on Sign Out.
    Go back and sign in again and see if you can update your security question.
    Still having problems? I'd sign out of my Apple account, then reset your iPad before signing back in. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

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