TS2446 I reset my password and my ID is still disabled.  What next?

I reset my password when my account was disabled for security reasons.  It is still disabled.  What do I do now?

Is this on an iOS device ? After resetting the password you might need to log out of your account on a device by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6+) and then log back in so as to 'refresh' the account on it
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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  • TS2446 I've reset me password and my account is still disabled

    I've reset my apple id password and my account says it is still saying disabled.

    Did you ever get this resolved?  I can't get any help from Apple and resetting my password didn't help.

  • I reset my password and now I cannot open Itunes, what do I do?

    I reset my password and now I cannot open Itunes, what do I do?

    The program does not open, I am using Vista.  I just went through repair and it started several days ago after a year of not working.  Now I am back to the same problem

  • TS2446 i reset my password but yet apple id is disabled

    i reset my password but yet apple id is disabled  
    <Email Edited by Host>

    Welcome to the Apple Community.
    When your account becomes disabled, Apple provides the following recommendation:
    "This message means that someone tried and failed to sign in to your account multiple times. The Apple ID system disables the account to prevent unauthorized people from gaining access to your information. You need to reset your password, following the instructions at the Apple ID website".
    Visit iForgot.com and follow the instructions there.
    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
    Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
    In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
    In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)
    If that doesn't help you might try contacting Apple through iTunes Store Support
    I have asked for your email address to be edited out. Posting your address in an open thread is a sure way to be bombarded by unwanted email, remember it will be here long after you have resolved your problem, for automated detection software to find.
    If you want people to contact you, enable others to see your email address in your profile.

  • I am currently restoring my Ipod 5 however half way through recovering my ipod 5 iTunes say's "locked with a password unlock ipod etc... " and turns on the iPod and my iPod is still disabled what do i do?

    I am currently restoring my ipod 5 however half way through re-covering my ipod 5 Itunes says "locked with a password unlock ipod etc..." and turns on the ipod and my ipod is still disabled...
    what do i do??

    Try and force it into Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
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  • TS2446 i have reset my password but my account is still disabled

    i havent used my itunes account for about 9 months. i found out someone had hacked it so i changed my password then i forgot the new password. now i just bought a new iphone and i cant use my apple id because it says its disabled. ive reset my password again and its still disabled.

    Contact itunes support

  • I reset my password online i pod screen says disabled what do i do now

    i reset my password online, i pod touch screen says disabled , what do i do now

    Connect the device to the iTunes the iPod is normally synced with in recovery mode and restore it.  See this article for instructions on getting the iPod into recovery mode.
    iOS: Unable to update or restore
    B-rock

  • I FORGOT VMY PASSWORD AND NOW ITS SAYIN IPOD DISABLE WHAT DO I DO?, I FORGOT VMY PASSWORD AND NOW ITS SAYIN IPOD DISABLE WHAT DO I DO?

    I FORGOT MY PASSWORD NOW ITS SAYIN ITS DISABLE WHAT TO DO?

    Your only option at this point is to connect the iPod to your iTunes library and restore it.
    B-rock

  • I reset my password but my account is still disabled

    Please I need help

    My password for my iTunes account. Every time I try to update an app from my phone it tells me that my account has been disabled. Then gives me the prompt to reset my account. I did that and got  the conformation email that I changed my password but I still cannot update my apps from the app store on my phone. It just say the same thing that my account has been disabled for security reasons. 

  • TS2446 Keeps saying "Your Apple ID has been disabled."  Tried resetting my password and I'm still getting same message

    Keeps saying "Your Apple ID has been disabled."  Tried resetting my password and I'm still getting same message

    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • TS2446 i cant remember the answers to my security questions.  i have reset my password and added the recovery email account but still cant figure out how to purchase new content. it asks me the same security questions. how do i fix this?

    i cant remember the answers to my security questions.  i have reset my password and added the recovery email account but still cant figure out how to purchase new content. it asks me the same security questions. i also have a temp pin. how do i fix this?

    If you've just added an address to your account then it will be an alternate/secondary email address, a rescue email address can only be added by answering 2 of your security questions. If you already had one on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email addressthen you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • Apple id was originally disabled. I reset my password and can sign into my apple id account. But when i want to buy an app in the app store it says my apple id is disabled again.

    apple id was originally disabled. I reset my password and can sign into my apple id account. But when i want to buy an app in the app store it says my apple id is disabled again.

    It's real easy to create a new one and, in fact, it's too easy.  I say that because multiple IDs are a PIA.  The problem is that anything obtained from the iTunes Store is PERMANENTLY associated with the ID that was used to obtain the item(s).  iTunes items can not be transferred from one ID to another and IDs can not be merged.
    The problem arises when you want to update an app.  If you're doing it from iTunes on your computer, you must log out and back in to get to the correct ID.  Then you update and log out/in again to get back to where you started.  It's slightly easier if you update from the iPad/iPod device as there is no need to log out/in BUT you still need the correct password for the appropriate ID.  Of course, with a disabled ID, the problem is much worse!
    A replacement Apple ID makes sense ONLY if you wish to start out absolutely brand new with zero iTunes Store purchases.
    If you're really butting your head aginst a wall and you're reasonably close to an Apple Store, my suggestion is that you make an appointment with the resident "Genius" and get his/her help.
    One last thought...  If your brother actually got a human on the phone to dispute the charges, go there and explain the problem.  Of course, if Apple did not accept his explanation of what occurred, that could be the whole issue.  Apple believes that money is owed on the account!

  • I am trying to restore a backup onto my iphone from itunes but it asked me for a backup password which I cant remember, is there anyway that I can reset the password and not lose my backup?

    I am trying to restore a backup onto my iphone from itunes on a pc windows 8 but it asked me for a backup password which I cant remember, is there anyway that I can reset the password and not lose my backup? Any help is very appreciated

    Try entering the password on your iPhone

  • I am trying to sign in to attend a session and it says 'Invalid user or password. Please try again.' I have reset my password and it still doesn't work. I created a new AdobeID and it still doesn't work. I need to attend this training. How can I get in?

    I am trying to sign in to attend a session and it says 'Invalid user or password. Please try again.' I have reset my password and it still doesn't work. I created a new AdobeID and it still doesn't work. I need to attend this training. How can I get in?

    Sorry to hear about this problem. What site are you trying to log in on? Is it a Mozilla site? Usually you don't need to register or sign in to a Mozilla site to use Firefox. Usually you can just go straight to where you want to go.

  • I get an error message when trying to email photos. It says "The email server didn't recognize your username/password combination." Yet I have reset my password and was able to log in to this Support Community. Can anybody help me?

    I get an error message when trying to email photos. It says "The email server didn't recognize your username/password combination." Yet I have reset my password and was able to log in to this Support Community. Can anybody help me?

    See my answer to your previous duplicate question. What happened when you tried my answers?
    LN

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