TS2446 i want to reset the security question

HI,
i want to use my acount to buy items on other Iphones , but i don't remember the security question/.

If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

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HT5312 I don't have a rescue email option and i want to reset the security questions , so what shall i do?? I have been trying to do so for about 2 weeks , please can you help???

I don't have a rescue email option and i want to reset the security questions , so what shall i do?? I have been trying to do so for about 2 weeks , please can you help???

You will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699
When they've been reset you can then use steps 1 to 7 half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

HT201303 Please, I want to reset the security questions Thanks

Please, I want to reset the security questions
Thanks

If you have a rescue email address set up on your account then you can try going tohttps://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within, I think, about 24 to 48 hours (and check your Spam folder as well as your Inbox).

I want to reset the security questions, but the email it sends it to does not belong to me, and I only have one email registered.

I went to purchase a book and it asked me 2 security questions that I do not even remember setting up. I went to click "send reset email", but I did not recognize the email. The email was f********@yahoo.com, and I even checked to make sure that I had only one email, i*****@rocketmail.com. Where did this other email come from and how do I fix it?

Are you sure that you never set up a rescue email address on your account ? I'm not sure where you checked as that is the only place that the rescue email address appears on your account (apart from if you answer the 2 questions, in which case you can then edit/remove it).
If you don't recognise the email address then see if this user-tip helps for getting the questions reset : https://discussions.apple.com/docs/DOC-4551

I cant reset the security questions

want to reset the security questions because i forgot them.
Also in instruction on apple's site says that go to manage apple id then type username and password and then go password and security and click reset questions. THIS BUTTON DOES NOT EXIST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
NOW I have a message that says :
We apologize, but we were unable to verify your account information with the answers you provided to our security questions.
            You have made too many attempts to answer these questions. So, for security reasons, you will not be able to reset password for the next eight hours.
                        We can help you reset your security information by sending a message to your rescue email address
I click on the button SEND EMAIL and i dont receive any mail!!!
I'm from Greece and i cant figure out this situtation because i dont know where i should call for support.

If you aren't getting the reset link then you don't have a rescue email address on your account, and you won't be able to add one until you can answer your questions - you will have to contact Greece Support (that must also be the country on your account) to get the questions reset.
Contacting Apple about account security : Contact Apple for help with Apple ID account security
Greece
00800 44145417
When they've been reset you can then add a rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
Or you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID

HT201303 i want to reset my security question because i cannot remember the answers... but i cannot find the "rescue email or send an email to reset"

i want to reset my security question because i cannot remember the answers... but i cannot find the "rescue email or send an email to reset" please help m to reset my security question... tnx

You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87806)

I want to reset my security questions but I don't see the link to send a reset email .. What should I do ?

I want to reset my security questions but I don't see the link to send a reset email .. What should I do ?

You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107709)

I have a problem , i want to reset my security questions and i dont get the email to reset them what can i do?

i have a problem , i want to reset my security questions but i dont get the email to reset them what can i do?

If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset them. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(114402)

HT5312 I want to reset my security questions as I have forgotten the ones I had.

I want to reset my security questions as I have forgotten them. I have tried following your helpful hints but when i go into my account and then security questions I see no link to click on to send a re-set security questions. I have followed what your hints say but can't get any further as there is no link what do I do.

You need to contact Apple, either through the link in that article or by phoning them.
(79059)

I want to reset my security question and it said check the email , but the email i didnt use for a long time so now it has been deleted so what should i do ?

i want to reset my security question and it said check the email , but the email i didnt use for a long time so now it has been deleted so what should i do ?

Hello minhluhoc,
It sounds like you are unable to reset your security questions but do not have access to your rescue email address. According to the following article you will need to contact the iTunes Store support team:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Thank you for using Apple Support Communities.
Take care,
Sterling

Somebody has created an apple id using my gmail id. So I gave forgot password option and reset the password of the id. But for resetting the security questions, link is going to some other email id which is created by the other guy.How can I resolve this?

When I tried to create and apple id using my gmail account i found that somebody has already created an apple id using my gmail id. So I gave forgot password option and reset the password of the id. But for resetting the security questions, link is going to some other email id which is created by the other guy. Now the problem is that the other guy also can reset my password and access my account.
I contacted apple customer care and they are not ready to help me saying that I need to give information about the last device I logged in using this id. How can I give it when I did not create it?:) Also they are saying this account has been verified and that could happen only if someone has hacked my gmail account and verified the id using the link sent by apple.
Later I did some experiments and found that this is a security flaw from apple. Somebody has created the id and never used it(I tried to loggin to icloud and it was saying this account was not used it any apple device). The account became verified when I reset the password.(This is a bug, account should be verified only when we click on the verification link sent by apple).
The other mistake apple did is that they allotted my gmail account to someone before it's verified eventhough it cannot be used unless verified. Actually apple should allot the account id only after verifying the email address.
Apple customer care is not ready to help and I am tired of fighting with them. Can any of you guys suggest any means of getting back my gmail id to use it as apple id?

I don't think you're going to be able to. I would guess the other person used your address by accident, and when he found he couldn't access the account (because you'd changed the password) he abandoned it. Your GMail address is now locked to that account and even if it was changed you can't use it to create another.
You already have an Apple ID, which you use to log in here; you can use that to create an iCloud account if that's what you are trying to do. If you want to create a different Apple ID just get another free address such as a Yahoo one.

Hi I've been wanting to reset my security questions but I don't have a rescue email address what should I do?

Hi I've been wanting to reset my security questions but I don't have a rescue email address what should I do?

HI,
Get a secondary email from a service like Google or Yahoo (something that is not going to disappear like an ISP one might if you change services).
Add it to the Apple ID page.
9:16 pm Thursday; November 21, 2013
 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

HT5312 I want to reset my security question .

I want to reset my security question .

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                         Apple ID- All about Apple ID security questions.

How to reset the security questions without the phone call ?

Hi
i want to reset my security question ( and make the rescue mail ) in order to puchase apps from app store.
I can not make the call since i am coming for a business tripo abroad .
How can i do it online ?

If you are not currently in the country where your account is based then you won't be able to download any content until you return to it - you need to be in a country to use its store.
If you don't already have a rescue email address on your account then you will need to contact Support in your account's country to get the questions reset, which is likely to be by phone as they need to confirm your id and that it's your account - you won't be able to add a rescue email address until you can answer your questions.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

When i want to change the security questions they sent an email to a different email address then the alternate email addresses

when i want to change the security questions they sent an email to a different email address then the alternate email addresses

The reset link will send reset info to the rescue email account that you put on your account - alternate email addresses are different email addresses, they are not used for resetting questions.
If you don't have access to your rescue email account (you won't be able to change it until you can answer your questions) then you will have to contact Support in your country (and which is therefore on your iTunes account) to get the questions reset.
Contacting Apple about account security : Contact Apple for help with Apple ID account security
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset you can then change your rescue email address for potential future use (but it can't be the same as any other address on the account) : Manage your Apple ID primary, rescue, alternate, and notification email addresses
Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID

TS2446 i want to reset the security question

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