TS2446 if you forget your passcode and your phone is disable how do you unlock it?

I gave my old phone to my granddaughter and she lock her self because she forgot the pahsscode, how do I unlock the phone?

If she's forgotten the passcode then you will need to connect the phone to the computer that it's normally synced to and you should then be able to reset the phone and restore/re-sync the content to it (http://support.apple.com/kb/HT1212) - you may need to put the phone into recovery mode in order to be able to reset it : http://support.apple.com/kb/ht1808
If you do it via a different computer then :
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.

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  • HT1430 I forget my password and the Iphone is disabled how i can recover my password

    I forget my password and the Iphone is disabled how i can recover my password

    LOST PASSCODE
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  • I have purchase iPHONE 4S. During learning the application i have put mant times wrong passcode and my phone was disable. Plese tell us how to unlock it?

    i have purchase iPHONE 4S. During learning the application i have put mant times wrong passcode and my phone was disable. Plese tell us how to unlock it?

    Kyderbylove wrote:
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  • HT1212 a friend gave me her iphone but could not remember her passcode and the phone is disable.  What can i do to reset the phone

    A friend gave me her old iphone 4 but could not remember the passcode and the phone is disabled.  How can I reset the passcode?

    In HT1212,
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  • How do you move information from your sim to the phone memory? How do you move information from your sim to your iPhone ?

    HOw do you move information from sim to phone memory on iPhone 3GS

    in Settings/ Mail,Contacts,Calendar  there is an entry "Import SIM Contacts".

  • HT1212 my daughter reset the passcode and does not remeber it how do I unlock it

    my daughter changed her passcode on her I pod touch and does not remember it how can i fix it

    Forgotten Screen-Lock Passcode
    Connect the iOS device to your computer and try to make a backup
    iOS: How to back up
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    If recovery mode does not work try DFU mode.
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    iTunes: Restoring iOS software
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    iOS: How to back up    
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  • I forgot my pass and my phone gone disabled how can i fix it?

    i restart my phone then it ask me the 4 digit pass and i used to use finger print always and forgot my pass so i tried meny different pass then my phone gone disable !! and says connect to itunes ??!!!  how can i fix it ?!

    annis.kamalinia wrote:
    my phone gone disable !! and says connect to itunes ??!!!  how can i fix it ?!
    Connect it to iTunes on your computer... Follow the prompts...
    More Here  >  http://support.apple.com/kb/HT1212

  • I don't have access to itunes and my phone is disabled how can i get back into my phone?

    i don't have access to itunes and my phone is locked i tried putting in my password too many times and not it tells me iphone disabled connect to itunes. help

    You will need to connect it to a computer with itunes.
    There is no way around this.

  • TS2446 I forgot my security answers, and got locked out? How can I unlock my account?

    I cannot unlock my account, please help

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
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        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
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    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
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  • HT4623 I have purchase iphone 4s yesterday but we put many times wrong passcode and my iphone was disable. so please tell me how to unlock my iphone?

    Dear Sir,
    Yesterday i have purchase iPHONE 4S. During learning the application i have put mant times wrong passcode and my phone was disable. Plese tell us how to unlock it?

    Basic troubleshooting steps outline in the manual are restart, reset, restore from backup, restore as new.  Try each of these in order until the problem is resolved.  If you've been through all these steps and the trouble persists, you'll need to bring your phone to Apple for evaluation.  Be sure to make an appointment first at the Genius Bar so you won't have a long wait.
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    If you forget your passcode and a complete restore, will this gain access to the unit?

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    iPhone and iPod touch: Unable to update or restore
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  • What to do if you forget your passcode and ipod is disabled?

    what todo if you forget your passcode and ipod is disabled?

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    iOS: Wrong passcode results in red disabled screen
    iOS: Unable to update or restore

  • HT1911 how can you retrieve your passcode for your ipod if you have forgotten it?

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    If you are unable to restore, then type "unable to restore" into the search bar at the top of this page by Support and read the resulting help articles.

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