TS2446 My apple ID has been disabled because I could not remember my security question answers

How can I reset my security questions I forgot the answers and can't use my iTunes voucher

You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it.
For your ecurity questions, if you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699 (you can also try this link if you can't get the account enabled via the above)
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

Similar Messages

TS2446 my account was disabled because i could not remember my security question awnsers... how do i fix this and reset my awnsers

how do i fix this?

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send/Continue.
You should get a response within 24 hours by email.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
on the device that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit /debit card and NOT the security questions.
At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

App store "your apple ID has been disabled" then "we could not complete your request" (error 18)

Hi,
Whenvever I try to update apps on my new macbook pro 15" retina, a message appears saying my ID has been disabled and then another appears saying we could not complete your request with error message 18. I can however sign in to other things without trouble.
I'd appreciate it if anyone could help!

Apple ID Security -
Telephone Apple Care for your country and ask for the Account Security Team, then request help enabling your account.
Or use this link for contact by internet-
http://www.apple.com/support/appleid/contact/
Choose Other Apple ID Topics and then Apple ID Account Security

HT5625 my apple id has been disabled and i do not know how do i can download app from app store again

my apple id has been disabled and i do not know how do i can download app from app store again

If changing your password does not resolve, then contact itunes support

HT201363 I can not make purchases into my itunes because I do not remember the security question what can I do live in Greece

I can not make purchases into my itunes because I do not remember the security question what can I do live in Greece
I press reset and there comes the message

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100647)

Dear Apple Support , This is amany alnajjar ,I can't remember my security question answers , so Please help me to Create new Security Question for my Account .

Dear Apple Support ,
This is amany alnajjar ,I can't remember my security question answers , so Please help me to Create new Security Question for my Account .

The Best Alternatives for Security Questions and Rescue Mail
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contact Apple support.
    c. Rescue email address and how to reset Apple ID security questions.

Dear Apple Support , This is FAHAD ALGORWAN ,I can't remember my security question answers , so Please help me to Create new Security Qu

Dear Apple Support , This is FAHAD ALGORWAN ,I can't remember my security
> question answers , so Please help me to Create new Security Qu

Please do not make multiple posts. One is enough. These are user forums, so you are not speaking to Apple here.
The Best Alternatives for Security Questions and Rescue Mail
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contact Apple support.
    c. Rescue email address and how to reset Apple ID security questions.

TS2446 my apple id has been disabled. i tried to change it but they want my email, which was disabled. What do I do?

Because of fraud, my apple id has been disabled. My apple id was my e-mail address. I can't change my apple id to something new because I don't have another email address. am i missing something simple here?

Welcome to the Apple Community.
When your account becomes disabled, Apple provides the following recommendation:
"This message means that someone tried and failed to sign in to your account multiple times. The Apple ID system disables the account to prevent unauthorized people from gaining access to your information. You need to reset your password, following the instructions at the Apple ID website".
Visit iForgot.com and follow the instructions there.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)
If that doesn't help you might try contacting Apple through iTunes Store Support

TS2446 "your Apple ID has been disabled" any solution? please

"your Apple ID has been disabled" any solution? please

You've followed the instructions on the TS2446 page that you posted from i.e. reset its password and then logged out and back into the account ?
If that hasn't fixed it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

TS2446 This Apple ID has been disabled (for no reason given)?

Due to the message "Your Apple ID has been disabled." on my daughter's iPad she can no longer update her apps. Apparently the status process will not even recognize a password change for the existing account or the use of another account (or different email address) since the process persists with the already existing account. I've tried changing the payment information, password, and account. There is nothing provided at the Apple support web site to assist with resolving this problem which I suspect is over money for an app upgrade that was rescinded because initially I did not recognize the charge. I'd gladly now pay but how?

...... which I suspect is over money for an app upgrade that was rescinded because initially I did not recognize the charge.
Bingo!
The usual reasons for disabling an account are violation of the Terms of Use, or suspected fraud or misuse on the account.
As Gnome suggests, contact them and get it corrected.

TS2446 My Apple ID has been Disabled! What's Going on?

I tried getting an App this morning, and after entering my password, It told me that my Apple ID has been disabled.
I tried resetting my password, but that was useless. Why is this happening. I would understand if someone was trying to hack into my Apple ID (Which was done before, security with Apple is trash) but why is this happening now?
It appears that it has been hapening to other people too. What can I do to use my Apple account? Other than sell my iPhone and get a Android Phone. (Because it's coming close to this)

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

TS2446 "Your Apple ID has been disabled."

Hello. So, I purchased an IPhone 4 today, and created a new Apple ID. I signed into it, went to the App Store, tried to purchase an app, and it came up with the message: "Your Apple ID has been disabled.". I JUST put my $15 ITunes gift-card into that account... I'm not too happy. I have tried resetting my password, signing out and then signing back in, and shutting off and then turning on my IPhone numerous times. Anyone have suggestions on what to do?
It does this on my phone and my computer.

Hi ...
It must be for security reasons if Apple disabled your account.
Click the iforgot link for resetting your Apple ID account here > Apple ID: "This Apple ID has been disabled for security reasons" alert appears

TS2446 my apple id has been disabled i changed password but it's not works

my apple id has been disabled i changed password but it's not works

Try logging out of your account on the phone by tapping on your id in Settings > iTunes & App Stores and then log back in and see if that 'refreshes' the account on it
If that doesn't work then you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

TS2446 My Apple ID has been Disabled - i reset my password, but still disabled

Apple ID has been Disabled, I reset my password, but still disabled.

Contact Apple for assistance by going to https://expresslane.apple.com ; click ‘More Produces & Services’. In the next page select ‘Apple ID’, and then 'iTunes Store, App Store or Mac App Store’, then ‘Disabled Apple ID’.

TS2446 My apple ID has been disabled..? Kindly rectify

Hello ,
My apple Id has been disabled, Kindly check this issue and rectify APSAP.
Regards,
Chimbu
<Email Edited by Host>

You are talking to fellow users here on these public forums, not iTunes Support - I've asked the hosts to remove your email address from your post, but if you see this reply within 15 minutes of your posting you should be able to edit your post and remove it yourself.
You might be able to re-enable your account it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Stores and then log back in so as to 'refresh' the account on it
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

TS2446 My apple ID has been disabled because I could not remember my security question answers

Similar Messages

Maybe you are looking for