TS2446 security question access

I cannot access my acct.

Click here and search the article for '2 out of 3' without the quotes; in the case of forgotten answers, this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
(75064)

Similar Messages

  • TS2446 security questions are wrong cant access or change them

    Security questions cant be answered cannot access or change them any ideas?

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.

  • TS2446 security questions and no longer use of email

    I made my apple ID years ago and my security questions aren't accurate. It states that if i dont remember them that i should have an email sent to the alternative email, but i no longer have that email nor remember the password for it. how do i fix this?

    These are user-to-user forums, you are not talking to Apple here.
    If you no longer have access to your rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • TS2446 Security questions and answers

    How long does it take for security questions and answers to be updated once you change them?

    Apple support just told me it can take up to 24 hours.

  • TS2446 Security questions without rescue email

    I forgot my security question answers and don't have a rescue email. How can I find out answers.

    Please see the More Like This section on the right.

  • TS2446 Security questions

    How do I reset or find the answers to my security questions. I answered them so long ago I keep getting the questions wrong. They are questions like....what was my favorite car? or childhood nickname? etc.

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.

  • TS2446 security question issues

    Im entering my security questions and it is not accepting it. How would I go about changing the questions and answers?

    Welcome to the Apple Community.
    Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help or you don't have a rescue address, you might try contacting Apple throughiTunes Store Support

  • TS2446 Security question answer incorrect

    The answers to my security questions are incorrect. How can I change them.

    Try Here...
    http://discussions.apple.com/docs/DOC-4551

  • HT201363 I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fi

    I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fix this ?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105412)

  • HT5312 I set up an icloud on an old email address that I can't access anymore. So I created a new account as I couldn't remember the security question answers for the old account. My iphone links to the old account. How do I change it to the new one?

    When I set up the icloud I was using my then email address. My email address has now changed.
    I tried to access under the old email address to change it to a new email address but I couldn't remember the security questions and as I can't access the old email address, I can't change it. So to solve the problem I set up a new account under the new email address. The only problem is my iphone is still asking for the old email address password which doesn't work.
    How do I connect my iphone to the new account as it wont let me delete the old account on the iphone without the password (which as mentioned above doesn't work)?

    Content and Apple IDs -
    Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID.

  • I no longer have access to the back up email address I used when I set up my apple ID. I have since forgotten the answers to my security questions and am having a problem making changes to my account. What can I do?

    I no longer have access to the back up email address I used when I set up my apple ID. I have since forgotten the answers to my security questions and am having a problem making changes to my account. What can I do?

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (114957)

  • I have two apple ID's but cannot remember the security question answers and the email address is no longer active - how can I access this account

    I have two apple ID's but cannot remember the security question answers and the email address is no longer active - how can I access this account as it seems to be the one my icloud space is attached to.  I haven't backed up my ipad or photos for a while. 

    Security questions:
    https://discussions.apple.com/docs/DOC-4551
    http://support.apple.com/kb/HT5312
    If you don’t know your security questions, phone Apple (using the number listed here:  http://support.apple.com/kb/HE57  ) and ask for the Account Security Team.
    About 2-step verification of your Apple ID:
    http://support.apple.com/kb/ht5570
    This is also useful:
    http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email

  • Can not retrieve my password using my email address nor birthday as security question, can not access my purchases to update them even if I creat a new account with same email address, what can I do?

    Has anyone had an issue with password and not been able to retrieve it using email nor answering security questions? This is my case, I tred to do both, I do not get any email from Itunes to let me know how to do. If I try to reset it using my security question, which was my birthday, does not work either. I believe someone changed everything for me and I do not know what to do because in oder to update all my purchases I need my original account. I just created one using same ID and e-mail address, all successful, but it does not mean that I'm able to retrieve all my prurchases because it's a new account...Please, any idea, I appreciate your comments and/or feedback, Thanks!!!

    Content and Apple IDs -
    Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID.

  • Authorisation of an old account on a new mac, Password not working, no longer have access to that email address, and security question not working. But I do have my mac authorised! ...is there anyway to copy or get authorisation info off it???

    Please help me!!!!
    I have got a new Mac, I am trying to share my itues on it as well as my old mac, I have had two itunes accounts in my life, one is current now (this account) one I have not had access to the email for years. Since I have bought music off both accounts, I wish to play it all on  both my macs. My Old mac has both accounts Authorised fine and all is good.
    My new Mac, I have thios account running fine, but keep getting prompted for the password for my old account, I have no idea what my old password is, I have not had access to that email address for 5 years, and for some strange reason the security question isn't working eaither.
    Since I do still have one Mac where it is Authorised, Is there any file I can copy accross or anyway to get the password out of the OSX 10.6.8 for my old account.
    Secondly, is there anyway to roll both accounts into just my current one.
    Many Thanks in advance for your help.
    Steve

    I too am having this same problem but I have not seen ANY solutions for it. Looks like Apple is ignoring it!!!!!!!!?

  • How do I get my gmail account unlocked, it has been hacked and even security questions changed. I can't access the account to change the password.

    Someone used one of my two gmail accounts to send emails to both of my gmail accounts and one of my yahoo accounts - using all my contacts on the three accounts - saying I was in Scotland and needed money, please send it. I have changed the password on my other gmail and the yahoo accounts but the email account used to send that message to all my contacts I can no longer access, appear to be locked out. Even the security question is different than the ones I established. A friend did respond, was emailed back that I as at the Raddison Hotel in Edinborough and he called that hotel to be told I was not registered there. So - what do I do now? I've been told by yahoo that is it a browser problem. I have not heard back from google. Help!

    I gave in and am now using IMAP but I still find the behaviour a bit wierd...

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