TS2446 Security questions and answers

How long does it take for security questions and answers to be updated once you change them?

Apple support just told me it can take up to 24 hours.

Similar Messages

  • TS2446 how do i get back security question and answer i have forgotton

    i just had new computer and want to purchase something from apple store i know my password but cannot remember security question and answer
    How do i get it back i do not want to change password please help me
    thanks

    Welcome to the Apple Community.
    Contact Apple through iTunes Store Support, and explain that you have forgotten your 3 security questions, that you can reset your password, but doing so doesn't reset your security questions.
    Explain that after resetting your password, you are still asked for the answers you have forgotten, before you can gain access to My Apple ID > Manage your account > Password & security, which is where you need to be to change your answers.
    Remember, support will receive hundreds, if not thousands of requests per day, some from people trying it on, others with little explanation and others that are written extremely poorly. Take the time to explain your situation properly, be precise and concise, brief but comprehensive.

  • Every time I try to purchase a song from itunes, it says I have to put in security questions and answer them, which it's never done before. Then after I do the questions, it says that an error occurred and my changes couldn't be saved. HELP!

    Every time I try to purchase a song from itunes, it says I have to put in security questions and answer them, which it's never done before. Then after I do the questions, it says that an error occurred and my changes couldn't be saved. It has been doing this for weeks, and I can't purchase anything! HELP!

    Hi mterry1723, one solution that might be worth trying is this:
    - Close iTunes, if it's open
    - Open Safari and got to 'Preferences'
    - Select 'Security' on the top
    - Untick all the security options in the menu
    - Click the 'Show Cookies' button and look for all the 'apple' entries in the left-hand column.
    - Highlight them (select them collectively) and press 'Remove'
    - Now open iTunes and buy the song as usual.
    - You may be asked to do the same security process as before, so do as asked.
    - Hopefully, the security check will now have accepted your answers and start downloading the song as normal.
    Remember to re-tick all the required security options you had just un-ticked in Safari preferences. You don't need to bother about opening the cookies again.
    I hope this has worked for you and my profoundest apologies if it has not. Worth a go, though!
    I did see this thread: https://discussions.apple.com/message/18259935#18259935 which may be of more help, mainly the last entry by 'c2boyd'
    Message was edited by: Bongomal

  • How do I change my security questions and answers without setting up a new account. I can't remember the answers to the questions that they ask.

    How do I change my security questions and answers without setting up a new account. I can't remember the answers to the questions that they ask.

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • Security question and answer

    I like to find out my security question and answer

    If you can't remember the answers to the security questions, then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).

  • How can i change a forgotten security question and answer in my apple id ?, how can i change a forgotten security question and answer in my apple id ?

    how can i change a forgotten security question and answer in my apple id ?, how can i change a forgotten security question and answer in my apple id ?

    SECURITY QUESTIONS
    Read this note for information on how to reset the security questions http://support.apple.com/kb/HT5312
    This user tip may also help you http://discussions.apple.com/docs/DOC-4551

  • Would like to change my security questions and answers on my Apple ID account??

    I would like to Change my Security questions and Answers on my Apple ID account??
    I have tried and have successfully reset my PW but I have forgot my answers to questions!!
    HELP Please!

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • HT201303 How do I change the security question in my apple account, I could not find editing the security questions and answers in manage account portal Please help

    I have forgot my security questions and answers but I remeber my apple id and password. i couldn't make a purchase in mac app store without answering security questions. i could find a way to change the security questions in Manage account portal. Please help.

    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • How do you change your security question and answer

    How do you change your security question and answer?

    See Kappy’s great User Tips.
    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
    https://discussions.apple.com/docs/DOC-4551
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
    About Apple ID security questions
    http://support.apple.com/kb/HT5665
     Cheers, Tom

  • Forgotten security questions and answers :(

    Hello there,
    i have a problem with my apple id. I forgot the security questions and answers. How can i have them again?
    Thanks,
    Alaa

    Hi Alaafromtx,
    Thanks for using Apple Support Communities.  This article has information on what to do if you can't remember your security questions and answers:
    Apple ID: All about Apple ID security questions
    http://support.apple.com/kb/HT5665
    How can I reset my Apple ID security questions?
    Sign in to My Apple ID (appleid.apple.com).
    Select the Password and Security tab.
    Answer your existing security question(s), then choose new questions and answers.
    Click Save.
    What should I do if I don't remember the answers to my Apple ID security questions?
    Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.If you are confident you can't remember them, try one of the following:
    If you have three security questions and a rescue email addresssign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers. 
    If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
    If you have one security question, but don't remember your Apple ID passwordcontact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
    Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
    Cheers,
    - Ari

  • HT5312 how to reset my security question and answer i have try everything  but can't get it don

    how to reset my security question and answer i have try everything  but can't get it don?

    WHat have you tried ?
    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

  • Reset your security questions and answers

    i canot  remember my answers. and   i need  reset my security questions and answers   

    See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    Or Here  >  Apple  Support  iTunes Store  Contact

  • HT201363 Security questions and answers

    i need help sending my security questions and answers to my email, it says theyve been sent but i recieve nothing in my email and ive checked all folders

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • Skipping security questions and answers

    Since recently, my iPad (but also iTunes on my mac) asks me for security questions and answers when I try to download an app. How can I download apps without providing these questions and answers?

    Thanks Michael, so it is possible without security questions. Unfortunately, I find the 2-stage verification even more worrying. I've accepted the situation as is and have picked three questions and have entered random data as answers to them.
    To clarify my objections to these security questions:
    These questions provide no additional benefit. I can pick a question and answer truthfully, but these are generally things others could find out (especially in targetted attacks, where the attacker tends to already know a bit about the victim - does anyone remember how Paris Hilton's T-Mobile account got accessed by attackers who knew her dog's name? (yes, that is an especially stupid example, but it shows the problem with these kinds of "security measures"))
    Entering random data is already a lot better, however iTunes will simply show your (random) answer on screen instead of the regular dots you see when entering your password. Apple tells us to keep your passwords private and not share them with anyone (including family). If family is sitting next to you while you type your random data, they can easily read along.
    As it stands, these security questions impose another hurdle for the user, not the attacker. Hence my attempt to circumvent this approach. I have a strong password and I have implemented safeguards to prevent forgetting it. The security questions do not improve my situation, they are an attempt at improving the situation of people that take security less seriously. These are the same people that provide all the answers to these security questions on their facebook (or whatnot) for all the world to see. Pointless.
    (Note that the 2-stage verification is a better approach that solves the problems mentioned above. However, it comes with new downsides that I won't detail here as this is already way too long).
    Anyway, thanks to all that responded. I have to say, suggestions of moving to another vendor seem somewhat ridiculous. That also means purchasing new devices when all I want to do is use my device (the device I've grown used to) as I have for quite some time. And there is no guarantee that such a new environment does not have similar stupid security measures in place.

  • How to send my security questions and answers to my e-mail?

    how to send my security questions and answers to my e-mail?

    call apple 1-800-694-7466 ask for account security.
    Peace, Clyde

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