TS2446 The security questions popped up and I forgot the answers
I know the answers to my questions so I put it in. I don't think I used the exact words I put the first time though! My questions were favorite teacher and where I was January 16, 2000 and I know the answers but it wouldn't work and now my account is disabled for 8 hours and is locked. Please help! I need to download something but it won't let me!
If the App Store app is frozen then have you tried closing the app via the multitasking bar and seeing if it works properly when you re-open it ? Double-click the home button to open the taskbar, and then swipe or drag the App Store app's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar.
If that doesn't fix it then you could try a soft-reset of your phone : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.
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i got the new iPod for christmas and to buy an app it says i need to answer the security questions however i do not remember the answers....what should i do?
You need to use your "emergency email" that you used to set up your iPod to change the security questions and answers.
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It's probably the MacDefender scareware trojan horse. If you have this here is how to remove it.
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Joseph -
I want to purchase an APP on my ipad. When I enter the answers to the security question, it comes back invalid. The answers are correct. I need help re-setting my answers.
Account Security Team (AST)
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
For the security questions, it won't give me the option to change it. Like when I go to manage my account,it doesn't say " send security code." What should I do?
The reset will only show if you had put a rescue email address on your account, if you aren't getting the link then you don't have one and you won't be able to add one until you can answer your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use -
I forgot the answer to the security question. How do i reset the security question?
I forgot the answer to the security question. How do i reset the security question?
I forgot the answer to my security questions what should
I do? -
Please help me to fix my problem in security question I've really forgot the answer,
Please let me know how to fix this, thank youYou set the answers to the security questions so that nobody else can access the iPad without knowing those answers. It's a security thing. You need to get your head around the importance of these answers. If we put all your data in a safe and gave you a password to open it, would you forget it? Twice? That is exactly what you have done.
Restore. The fate of your data is uncertain. -
Rescue email is no longer valid and I do not have the answers to the security questions in order to change it. What are my options?
https://appleid.apple.com
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I have just got some money to but things from iTunes only to find that there is security questions I haven't used since the begining for the year and I can't remember my answers to some of the questions and I can't buy anything. HELP! Please. Thank you
Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support -
How do you change the security questions without answering them because I totally forget my answers to them.
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102496) -
Please help me... Just forgot my security question.. N no list forgot security question? Send to email ....... Below.. Only the question sould answer.. Please help me...
Try going to the ExpressLane at https://expresslane.apple.com and then iTunes, iTunes Store, Password and Security Questions and select the Rescue Email to have that resent to you.
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i have forget my security questions and the email how can I reset it
If you can't remember your rescue email address (you won't be able to view and/or change it until you can answer your questions) then you will need to contact Support in your country to get the questions reset (these are user-to-user forums).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps on this page to view and/or change your rescue email address for potential future use : http://support.apple.com/kb/HT5620 -
I finally made it. I have Mi 3rd Generation Ipad, New Imac 27"inch and my 16gb Iphone. Only one problem, I;m trying to buy from Itunes music or anything from my Iphone and it's asking me 2 security questions that I haven't even updated years ago, since my apple ID I have it since the 3rd generation Ipod. Can somebody please help me resolve this issue to reset them ?
Welcome to the Apple Community.
Contact Apple through iTunes Store Support -
How do I reset my security questions?
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(76866) -
How to retrieve your security answers???? I forgot.
Welcome to the Apple community.
You might try to see if you can change your security questions. Start here, change your country if necessary and go tomanage your account > Password and Security.
I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices)
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