TS2446 Trying to buy pages and numbers on my new macbook pro, and the apple store is asking me security questions of which I've never answered. It's indicating that my answers are wrong. Any help would me great!
Trying to buy pages and numbers on my new macbook pro, and the apple store is asking me security questions of which I've never answered. It's indicating that my answers are wrong. Any help would me great!
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Contact Apple through iTunes Store Support
Similar Messages
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I have GarageBand for iPad 2 and noticed that there are far fewer loops for iPad than for apple laptops. Is there a library available of apple loops? I haven't been able to find any if there are. Any help would be greatly appreciated.
Update: An Apple rep called me today to update the status of my return. I was told that the replacements for the BLACK iPad 2's was still another 3 weeks out (at least) so they offered me a brand new WHITE 16GB iPad 2. I could have that or continue waiting. I opted to go ahead and accept the offer of a new white one. Worst case scenario if I don't like the white one I have buddy that just bought a 16GB black one that he would be willing to swap it.
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Hi, is it possible to buy an azerty-macbook pro in the apple store in New York? Thanks
Hi,
I was searching on the site of apple but I didn't found it.
Is it possible to buy an azerty macbook Pro in the apple store in New York?
Or do I need to order it?
Thanks,
Stéphanie DAsk them! (212) 336-1440
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I can't find Pages or Numbers in my new MacBook Pro?
I was told when I purchased my new MacBook Pro that Pages, Numbers and Keynote comes with it at no charge. I can not find these on my new computer. I saw I can download these from the Apple Store but it's $19.95? I'm I missing something?
Apply for the Up-To-Date program described in the following: http://www.apple.com/creativity-apps/mac/up-to-date/
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I've tried for a few days to figure out why I cannot be sure that my iTunes back-up to an external drive has "worked" or not. I finally decided to try to transfer the content from the external drive to my newer MacBook Pro. I already knew that the number of songs on the newer laptop were fewer than what are on my older one. (I basically only use my older MacBook Pro now for iTunes.) But today, still had not luck. There is still a difference of over 100 songs appearing on the iTunes of the newer laptop than are on the older one.
I'm pretty sure that I just don't undertand the Apple article very well: "ITunes: back up your iTunes library by copying to an external hard drive."
This would not be so frustrating for me did I not have over 3000 songs, imported from CDs that I myself own, in my old laptop. The thought of redoing this import is, well, tiring to say the least.Go through the below forum with similar issue and follow the process mentioned by "Macjack" in the beginning.
https://discussions.apple.com/thread/4499820 -
Will Apple help to copy over all the settings, apps, programs, files, etc. from an old MacBook Pro 15" on OS X 10.6.8 to a new MacBook Air 15"? Will it work easily and painlessly? Will they help me set it back to factory once everything is copied so that it can be sold or given to someone else? Will they charge for this?
I want to get the new MacBook Air 13".
The current 15" 2.53 GHz MacBook Pro Mid 2009 has the following specs and OS:
Mac OS X version 10.6.8
Model Identifier: MacBookPro5,4
Processor Name: Intel Core 2 Duo
Processor Speed: 2.53 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 3 MB
Memory: 4 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MBP53.00AC.B03
SMC Version (system): 1.49f2
Serial Number (system):
Hardware UUID:
Sudden Motion Sensor: Enabled
According to Apple's serial number identifier it's this: https://support.apple.com/kb/SP544
Thanks.You sure about this? https://www.apple.com/why-mac/better-support/
"Purchase a One to One membership at the same time you get your new Mac from an Apple Retail Store, and you won’t have to spend hours transferring all your stuff. Just bring in your old PC, and we’ll do it for you. A Specialist will move all your files — email, contacts, music, photos, documents, calendar, desktop items — and make sure everything is exactly where it should be. One to One costs just $99, and it includes a year’s worth of one-hour, face-to-face training sessions. It’s like getting a head start before you start."
This is really disappointing. Buy a $3,000 computer from them and then buy another one for $1,000+ and all they want to do is screw you over, nickle and dime you and price gouge you on setting it up. -
CS3 with Bridge and DNG converter on new MacBook Pro and update recognition
I have CS 3 with Bridge. I installed it on my MAC desktop in 2008 and had to update the DNG converter to recognize my Nikon D700 raw files. I have a new MAC Book Pro and installed the software on it but it does not recognize the raw files, I downloaded the updated DNG converter but unlike the desktop it did not automatically update as I recalled it did in 2008. On the DNG Converter window the #1 selection is select image to convert, #2 Select location to save conver timages and #3 select name for converted images. Not sure what to do here, it all most leads me to believe i need to do this each time I download raw images?
Any step by step help is appreciated!On the DNG Converter window the #1 selection is select image to convert, #2 Select location to save conver timages and #3 select name for converted images. Not sure what to do here, it all most leads me to believe i need to do this each time I download raw images?
Here is the link for the latest DNG converter:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5309
Some links are country specific, if it does not work for try a google search "Adobe DNG download" and you will get here also.
Follow the instructions from the read me section:
SYSTEM REQUIREMENTS
Mac OS X v.10.4-10.7
INSTALLATION INSTRUCTIONS
To open a DMG file:
Double-click the file. This will open Disk Copy, which mounts the image on your desktop.
To Install the DNG Converter:
1. Quit the DNG Converter
2. Open the download file and double-click Adobe DNG Converter.pkg and follow the on-screen instructions.
3. The DNG Converter is now available in your Applications directory. -
Delivery: Buy Macbook pro on the Apple Store with French OS & Keyboard
Hi everyone,
I am about to switch from PC to MAC, and I would like to buy Macbook Pro 13" 2.4Ghz.
I am French and I am living in Ireland for 6 months, so I have to buy my Macbook on the Irish Apple website.
During the ordering procedure, I saw I can order a computer with a AZERTY Keyboard (French), but I'd like to know if it's possible to order the computer with a French Leopard OS, or will it be by default in English and after I can put it in French ?? Please answer if you know, this is the last step before I buy my Mac!
See you all and many thanksWelcome to Apple Discussions!
Your best bet would be to call Apple on the telephone and ask about this. We are just fellow users, and really can't tell you what Apple would do.
Good luck! -
I am trying to sync my iphone 4s with my new macbook pro and it says that i need to erase the content because i am connected to another itunes store, which i am but i dont know if i want to erase my content.... any sugustions???
"would it work if i backed up or restored my iphone on my macbook? "
No.
"The computer it is synced to is a dell"
So, copy everything from the Dell to the Mac.
Your iphone will be erased and the content replaced with the content from the new computer. You need to amke sure that everything is on the new computer.
Migrating to a Mac -
I cannot send an email from my iPad 2? No problem receiving, why does this happen? Have tried the suggestions for setting up email and after doing the sync mail through iTunes receiving worked great but still cannot send? Any help would be great!
The fact that you can receive means you have a valid e mail address, and have established the connection to the incoming server, so all of that works. Since the send does not work, that means your outgoing server is rejecting whatever settings you used formthe outgoing set up. Try them again.
Google your particular isp, and ipad and many times you will find the exact settings needed for your isp. Or tell us here, and soneone else may be on the same isp. Some mail services need you to change a port, or have a unique name for the outgoing server.
Kep trying. -
Help !! I'm trying to un install and then re-install itunes. I get erroe message ~ the feature you are trying to use is on a network resource that is unavailable???? Any help would be great! TXs!
See if this previous discussion will help. It is markd as solved:
I am trying to uninstall itunes as it will not open error 7 (windows 126) so that I can reinstall but keep getting the message.. The feature you are trying to remove is on a network resource that is unavailable itunes.msi... Any suggestions anyone
It was the one with the green checkmark on the right side of this page. -
I have an IMac. I put a folder on the desk top and now want to delete it. The folder seems to be locked. I went into Get Info and attemted to unlock the folder and delete it. Won't go away. There is nothing in the folder. How do I unlock this folder and delete it? When I try to delete it, I'm asked for my password which I put in and is accepted, but will not delete the folder. Any help would be great.
If you are sure there is nothing in it, download trashit, a useful free app. That will dispose of it.
Download Trash It! for Mac - Force-empty your trash can. MacUpdate.com -
When trying to update getting (error surle error domain error-1100). It started yesterday, any help would be great. I have Mountain Lion 10.8.1 on a new macbook pro with retina display.
There are many people suffering from this problem right now (including me). It appears to be a server issue. Just wait and try checking for updates again tomorrow.
Some things I have heard indicate that this may be a regional problem, though what parts of the world are affected I don't know yet. A few people have been helped by deleting the following preference file (paste the path into the Go -> Go to Folder window in the Finder to locate it), though most have not:
~/Library/Preferences/com.apple.SoftwareUpdate.plist
Note that if you are trying to download iTunes 10.7, that can be found here:
http://support.apple.com/kb/DL1576
Also, note that there is no reason to be anxious to get it, as the only thing added in iTunes 10.7 is compatibility with iOS 6, which will not be available until the 19th, and the new iPhone, which will not be available until later as well. The new iTunes that was announced is iTunes 11, which is also not yet available. -
My iTunes wont open in Microsoft 7 when I've tried opening it in safe mode it still will not open any help would be great, My iTunes wont open in Microsoft 7 when I've tried opening it in safe mode it still will not open any help would be great
HI,
First, there are no Mac viruses in the wild.
recently random sites have had a warning message thing come up that looks like a Norton Anti-virus telling me to run my browser in 'safe' mode or something.
So far it hasn't really done anything malicious, but I'd like to stop it before it does.
The file is an .exe file and unless you are running a Windows partition on your Mac, the Mac OS X cannot open those files. You're OK! If you are running Windows then you would need anti virus software, but it would be installed on the Windows partition, not the Mac OS X.
Nothing to be worry about. They are trying to get your to purchase anti virus software. Norton a/v for a Mac is the worst thing you could install. It's invasive and impossible to UNinstall.
You are running Snow Leopard... read here.
Mac Has You Covered - Defense against viruses and other malware
Carolyn -
I've got myself a new iphone 5s and I tried to update itunes. Now its telling me that this copy of itunes is corrupted or is not installed correctly Please reinstall itunes.I'm not good with computers so any help would be great.I'm scared if i reinstall i will lose everythig.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2
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