TS2446 What if it locked me out because I attempted my security qestions too many times?

Im so frustrated! I forgot my security questions, it told me to try and acsess them on my AppleID and then it locked me out!

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
Call Apple Support in your country: Customer Service: Contacting Apple for support and service
3. For other queries about Apple ID see Frequently asked questions about Apple ID.

Similar Messages

  • My ipod is disabled because the password was entered incorrectly too many times.  Help

    my ipod is disabled because the password was entered incorrectly too many times.  Please help???

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen        
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • HT1212 My Ipad has been permanently lock because incorrect password has been enter too many times. Normally, it will ask to wait for 60 minutes but this is not available, the only option, it says to connect to Itunes.  I cannot connect to ITunes either.

    What can I do to unlock the IPAD if I cannot access the device by using computer? When I connect to computer, it says I have to unlock the IPad to connect to itunes.
    I try everything but I cannot figure out what to do. I turn off IPAD and it still stay in the connect to Itunes mode. It does not goes back to wait mode.
    Any suggestion would be appreciated.
    Thanks,
    Bill

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • HT1766 My iphone is disabled because the wrong passcode was entered too many times.  Can you help me with this?

    I entered the wrong passcode too many times and now my iPhone is disabled.  What can I do to retrieve the passcode?

    iOS: Forgotten passcode or device disabled after entering wrong ...

  • Got my i phone disabled because i tried my pass code too many times  what can i do now

    I locked my i phone by entering my unlock code too mamy tiimen and now its disabled. cant get into it     LOCKED ME OUT!  need help

    See http://support.apple.com/kb/ht1212

  • Hello my kids locked up thier ipad by entering the wrong password too many times and we cant reset it any suggestions

    HELLO THE KIDS HAVE LOCKED THIER IPAD AND IT IS TELLING ME CONNECT TOO ITUNES BUT IVE DONE THAT AND STILL NOTHING

    Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
    5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost.

  • TS2634 My iPad is now disabled because someone entered the wrong passcodes too many times.  I connected to iTunes and I got an error code that the iPad's passcode needs to be entered.  What do I do now?

    My iPad2 was being used by my wife.  She put a passcode on it.  She hasn't used this iPad for a while and forgot the passcode.  She entered what she thought was the 4 digit passcode but the iPad did not accept it.  She tried different combinations and eventually disabled the iPad.  Now it has this message:  "iPad is disabled connect to iTunes".  I connected it to iTunes and iTunes is asking for the passcode to be entered into the iPad before it can be synced?  I can't enter the passcode because the iPad is disabled.  Please help how I can solve this.  Thanks.

    You may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad and resync/restore your content to it.

  • HT201363 i tried to answer my security questions too many times and got locked out. how can i fix this?

    help

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (97361)

  • HT201263 Ipad mini is locked as someone has put the wrong code in too many times will not restore

    Hi
    I have a ipad mini (my step daughter does) she was given it by her father, someone has tried to put the wrong code in too many times and now is disabled is there any way I can unlock it or take of to apple?

    Hey there Bungle,
    It sounds like your iPad is disabled due too a forgotten passcode. This article should help you get it back on track:
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    The instructions are different depending on whether or not you have synced your iPad to your computer so be sure to follow the applicable instructions.
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • I set up an apple id for my 12 year old, a verfication email was sent, but google has locked her out because of age.  How do I get the verfication email?

    I set up an apple id for my 12 year old, a verfication email was sent, but google has locked her out because of age.  How do I get the verfication email?
    Should each person in my house have their own apple id and password?
    Can each of the different ID's be linked back to my apple account so that when they purchase apps and music it will be charged to my credit card?

    alyssa1105 wrote:
    I set up an apple id for my 12 year old, a verfication email was sent, but google has locked her out because of age.  How do I get the verfication email?
    Ask Google... they locked you out of the email account.

  • TS3988 I can't sign in to my iMac iCloud acct. because it locked me out after several attempts to enter the password. Said to reset ID/password. I did, didn't fix the problem.

    My iMac, early 2008 24", operating system Yosemite; I tried to fix a communication problem between Apple devices on iCloud. I have iCloud and iCloud Drive. The problem is with iCloud. I attempted to enter my password but apparently too many times. I received the following message: You can’t sign in because your account was disabled for security reasons. It then directed me to iforgot.apple.com to change password/ID. I did, completed the process but it did not release the security lock out from the iCloud in my Preferences. I did this at least five times. Please identify a way to unlock the security system so I can now enter iCloud on my iMac.

    I have the same problem. This happens multiple times a day. I answer some questions and then unlock my account and then before long it all happens again. Extremely frustrating as I don't have a clue how to solve the problem.

  • I have an iphone3 and tried to log in too many times.  Now I am locked out.  What do I do?

    I have an iphone3 and tried to log in too many times.  Now I am locked out.  When I press my home button, I get the emergency call screen and not my home screen.
    What do I do?

    Restore the phone using iTunes.

  • HT5312 What if I forgot my rescue email? I got locked out of the Password & Security section for trying my questions too many times.

    I got locked out of the Password & Security section for trying my questions too many times. I was just trying to buy an app and it completely locked me out. Do I have to call iTunes?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • My friend changed the password on my ipod touch lock, aI have tried multiple times to input the correct password. But I attempted too many times and I was locked out. The screen is red and says "connect to itunes'. But I cant connect to itunes.

    My friend changed the password on my ipod touch. And now I am locked out because I tried too many times. I can no longer put in a password, and I can't connect to itunes because it says "must input passcode first before connecting", even though the ipod says to connect to itunes

    Place the iPod into recovery mode in order to restore the iPod with iTunes.
    http://support.apple.com/kb/ht1808

  • Have tried Apple password too many times now locked out of iPhone and ipad

    I Have tried to put Apple password on too many times now I am locked out of iPhone and iPad how do I fix this

    If you've disabled your iTunes account (is that what you mean ?) then you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
    You might then need to log out of your account on your devices by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on them.
    If that doesn't fix it then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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