TS2516 I placed an order but I don't low if my order went thru. How can I be sure?
I place an order but I don't know if my order went thru to process. How can I be sure?
Click on the Store button at the top. In the next window click on Accounts and selecxt Check Order Status:
OT
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I signed into my Apple ID on a new phone and I already had it on my iPod. When I signed into the new phone it won't let me buy anything unless I know my old security questions but I don't know the answers to them. How can I get past those or change them?
See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
Cheers, Tom -
I want to download a game rated 12 but I don't want my children to use it, how can I do this?
I want to download a game rated 12+ but I don't want my children to use it, how can I do this?
Is there a way to hide or lock a game to prevent them accessing it?
thanks in advanceThere is nothing you can do...there are no apps like that unless you jailbreak your iPad.
Hope this helps you. -
I have dowloaded both 3.6 and 4.1 exe, however, I still get the urgent mesg from firefox. My download file shows that the downloads took place, but I guess they never were completely installed. How can I check to make sure the downloads are installed? Will the urgent messages stop when the downloads are truly installed?'
Do a clean (re-)install:
* Download a fresh Firefox copy and save the file to the desktop.
* http://www.mozilla.com/firefox/all.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data if you uninstall the current version (doesn't apply to Firefox 3.0.x).
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a (re)install.
*[http://kb.mozillazine.org/Profile_folder_-_Firefox] -
Thank you, please help me !
How can I log out that iCloud account without password ?
You can't.
Return the phone to whoever you bought it from and get a refund. Without the previous owners password you will not be able to enter your own iCloud acount, and when you update the phone, you won't be able to re-activate it as it will be locked to the previous owners account.
You should've checked the phone was not locked to someone else's iCloud account BEFORE buying it.
Instructions here: http://support.apple.com/kb/ht5818 -
How can I make sure that my info on 4th gen. iPod has transferred to my new 5th gen iPod and all pertinent content deleted before transferring old iPod to my daughter?
Go to Settings > General > Reset > Erase all content and settings
Also... See the wjosten post here...
https://discussions.apple.com/message/20294697 -
i want to update my phone, but i purchased many apps and music on the phone. it won't let me authorize my computer so i cannot update. i don't want to deauthorize all my computers. how can i find out which 5 computers i have authorized? also how can i update the software?
This is a tedious solution, which is stupid! And some users report an inability to reauthorize a computer after an "en masse” deauthorization. I can’t believe Apple doesn’t provide a list or menu to find out which computers you’ve authorized! Obviously, APPLE knows (or else they couldn’t tell us how many computers we have authorized)--so why can’t they give us access to that information about our own computers??!!!
And for an already-authorized computer with a hard drive that’s since been replaced and upgraded from Mavericks to Yosemite, would it be recognized as a “new computer” and require authorization? Would its previous incarnation (i.e., with the old hard drive and OS) be considered a separate computer? Some users report they can’t authorize a computer after an OS upgrade because of that. Can’t believe we have to do such a bass-ackwards kludge! -
Why am I having trouble importing vCards? I follow the Help Center instructions by dragging and dropping, but some don't sync into the cloud. And why can't I drag multiple vCards? I have over 4,000. Please tell me I don't have to do one at a time?
carolinechx wrote:
i know the description may be a little bit too confusing
Mostly because you are not using any capital letters or paragraph returns and your post is difficult to read. -
A few years ago I bought music from Itunes. Recently I deactivated all computers in order to add a new computer. Most of the music I purchased came through, but I am still missing about 30% of it. How can I download all the music I have purchased from Itunes?
Might have luck with that here > Downloading past purchases from the App Store, iBookstore, and iTunes Store
Previous purchases may be unavailable if they have been refunded or are no longer on the iTunes Store.
Make sure and use the same Apple ID that was used for the original purchases. -
I want my songs to be in a specific order but they transfered to the ipod in alphabetical order by artist. how can I get them in the order I want?
Hey ellenkk
The best way to get the songs in the order that you want is to make a playlist and then sync it over. Once the playlist is set, all you have to do is set to sync playlist in the music tab.
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
How can I use pdf pack to convert cubase documents (music scores) into pdfs? I am looking for the former possibility to install acrobat like a printer but i don't have this option with "pdf pack". Can you help?
Hi mariab,
What format are those music scores (I'm not familiar with cubase documents). But, it may be that Adobe PDF Pack doesn't support that format. In that case, Acrobat is the way to go. You can then print your files to PDF as you'd like. You're welcome to try Acrobat for free for 30 days to see whether it's going to work for you. If you decide it is, and you'd like to use it going forward, you could convert your PDF Pack subscription into an Acrobat subscription.
Best,
Sara -
I cannot connect to FaceTime, encountered "error processing registration, please try later" message on my Macbook Air, but I don't have this problem on my IMac. Can anyone help?
I have the same problem on my iMac. My facetime has been working, but now I'm getting the same error as You. I've been through the following:
The stuff that Linc Davis suggested, new profile on iMac, moved iMac into DMZ zone with no firewall rules, tested with other Apple-ID, checked hosts file, checked different timezone settings, tried to connect to 2 mobile APs (with diferent providors), changed DNS servers (ISP's DNS + Google DNS + Open DNS) - Nothing helped. Also talked to Apple Support, since i have Apple Care, but the seem to be a bit clueless also Well I've mailed them the results of my different tests, so lets see what they come up with - Unfortunately I'm sure it will be the same suggestion as all the major PC manufactures suggests, reinstall and test - RIGHT !!!!!!
If I get solution, I'll post it here.
Kind Regards
Kim -
I just got a macbook pro as a gift and i wanted to upgrade to mountain lion for free but i don't know where the laptop was brought? can anyone help me?
No one here would have any information as to where the MacBook Pro was purchased.
Contact the person who gifted the Mac.
Apple - See if you qualify for a free OS X Mountain Lion upgrade. -
I have downloaded iCloud control panel but when I sign in with my iTunes username and password it say they are valid but I don’t have an iCloud account and Iam lost can you help please.
JohnYou are getting this message because you are trying to create an iCloud account on a PC. You can only create iCloud account on an iOS device (iPhone, iPad or iPod Touch) running iOS 5 or higher, or on a Mac running OS X Lion (10.7.5) or higher. After creating your account on one of these devices you will then be able to sign into the account using this ID on your PC.
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You cannot. If someone else told you there is a way then they will need to show you. After Effects requires a 64-bit system and the latest release requires Mac OS X v10.8 or v10.9 minimum
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