TS2529 I backed up my phone to my computer, then when I tried to restore the backed up version it hadn't backed up all of my content. What have I dont wrong and how do i find it?

I had a software problem with my Iphone 5 and so was told by someone in the apple shop that I should restore my phone to factory setting. So, i plugged into my computer and itunes, then backed up my phone to my computer. I wiped it and then clicked restore back up version. I did this the same way around 6 weeks ago when I was switching from my old Iphone 4s to my new 5, and didn't have a problem with it then. So, when I go onto my phone after it had finished restoring the backed up version I realised that the backed up version did not contain all of the data from my phone. For example, no text messages at all, no settings restored, and worst of all not a single photo. Not sure how this has happened, I cant seem to find the backed up version I did earlier today before wiping my phone. The only versions of my phone listed in the back up bit are the new crap version with all my stuff missing, or my old version from when I transferred from the 4s to the 5. I have managed to restore that version to my phone so at least I have everything I had up to 6 weeks ago. But i would really like the version from earlier today before it was wiped as I'm missing some important information and contact numbers. If anyone can help with this I would appreciate it. Thanks.

You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Synced media like apps and music are not included in the backup that iTunes makes.

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I downloaded adobe flashplayer as i couldnt see any video content on facebook. now all the videos i watch are jerky. ive tried to delete it off my harddrive and emptyied trash but still its no good. what have i done wrong/ and how can i fix it?

I downloaded adobe flashplayer as i coulnt access video content on Facebook. now all the videos i watch jerk around. what have i done wrong and how can i fix it? I tried deleted the program to trash then emptyied trash but its still happening

Try emptying your browser cache more often. If you are using Safari, from the menu bar top of your screen click Safari > Empty Cache
Try a video on FB. If can't stream Flash content, back to the menu bar click Safari > Reset Safari. Select the top 5 boxes, click Reset.
If that doesn't help, try deleing Flash cookies > Flush.app – Flash Cookie Removal Tool For OS X | MacHacks.TV

TS3276 Help!! I'm a fairly new MAC user. My Email has frozen on the computer. I cannot close Email to do a reboot. what have I done wrong and how do I correct the problem. My server is obviously working. thanks, Sharon

My Email has frozen. I'm unable to close Email so I'm unable to reboot the computer. I'm a fairly new Mac user. What have I done wrong? And how do I resolve the issue? thanks, Sharon

Force quit. cmd-option-esc key combo. Then choose Mail and force quit in the window that presents itself.

I downloaded 5 to my itunes. When I tried to update my iPad 2 it extracted the informaion and then when it tried to restore the iPad, I got an error message saying that my iPad malfunctioned, it went into recovery mode, and it would not restore.

When I downloaded (on PC) the new 5 it crashed my iPad 2. I worked for two days to get it to stop the malfuction, went to the apple store for four hours, iPad crashed again, got a new one, new iPad crashed when I tried to restore my back up. Down loaded iTunes to an employees computer, I was able to restore iPad to factory settings but my itunes account is on my office computer and now I am afraid to plug it into my computer. I did delete the back up as maybe that is currupt and making it crash??? Any body know about this?

This is Linda again. The new iPad actually as not restored on my employees computer. I thought it was working. Message said the device is in recovery mode and can not be restored. I have been at the Apple store for a total of 6 hours and on the phone with support for at least 4 hours. And now the replacement has crashed??? Has this happened to any one else?

I just updated my iPad to OS5 and all of my apps are gone. What did I do wrong and how can I get them back? Several were paid for. Thanks

I just updated my iPad to OS5 and all of my apps are gone. What did I do wrong and how can I get them back? Several were paid for. Thanks

If you have failed to make sure that any apps purchased on the iphone were transferred to your computer before updating, then you will have to redownload.
Open itunes store, click Purchased, under Quick Links.

Time machine: I get the following message: The backup disk image "/Volumes/Data-1/Clemens's iMac.sparsebundle" is already in use - what to do? Where and how do I find that file and get rid of it?

time machine: I get the following message: The backup disk image “/Volumes/Data-1/Clemens’s iMac.sparsebundle” is already in use - what to do? Where and how do I find that file and get rid of it?

I'm on Mountain Lion and have version 6.1 of AirPort utility so there is no button to "Disconnect All Users"and the only other option of "removing and re-selecting the drive via Time Machine Prefs" doesn't work either. So this will work.
Launch Airport Utility and select the TC "Edit" button, then select the Disks tab. Deselect "Enable File Sharing" and click "Update". The TC will reboot then follow the same procedure and reselect "Enable File Sharing" and click "Update". After TC reboots again you'll be up and running. Not the neatest way to do it but saves having to unplug the TC which risks disk damage and the whole procedure takes less than a minute.The "Enable File Sharing" button seems to have replaced the "Disconnect All Users" button but with the slight disadvantage that it reboots the TC which takes up additional time.

When creating a multi page document, some of my thumbnails become linked and can't be separated for editing. What am I doing wrong and how do I correct this?

When creating a multi page document, some of my thumbnails become linked and therefore impossible to rearrange. What am I doing wrong and how do I correct this?

The pages in sections stick together because the text flows between the pages.
Insert a section break to isolate pages between sections.
Now this all works in Pages '09, unfortunately Pages 5 doesn't let you.
Peter

TS1292 What is iTunes Gigt Card and how i can find the code

Dear Team,
I just started use Iphone4, I have problem during redeem, i want to understand more what is iTuned gift Card and how i can find the cord

Look on the back of the card. You may have to scratch off.

II am exporting a song to disc. The mix down is playing back in a different key. What am I doing wrong, or how do I get Garage bane to mix down in the key the song in which the song is recorded?

I am exporting a song to disc. The mix down is playing back in a different key. What am I doing wrong, or how do I get Garage bane to mix down in the key the song in which the song is recorded?

Three basic steps to get you started:
You set the tempo and Rhythm when creating your project:
Launch GarageBand and and select "New Project" from the panel: Pick a suitable template, for example "Song Writing":
Then, in the next panel that opens "New Project from Template" select a folder and a name to store the project and set the basic parameters: Song key, tempo, signature; for example for a song in C-major, 4/4, 100 beats per minute set it like this.
If you later want to speed up the song or slow it down, use the LED display at the bottom of the window. Click on the leftmost icon to change it to show the metronom for "Project View" like this. Then you can change the basic settings:
Regards
Léonie
P.S. The GarageBand Help - accessible from the main menu bar "Help > GarageBand Help" or ⌘? is quite good and should get you started easily.

HT204053 When updating some apps at the app store under an old apple id I get an error that id or password is wrong. How can one change an old id with a new id for these apps?

When updating some apps at the app store under an old apple id I get an error that id or password is wrong. How can one change an old id with a new id for these apps?

1. Launch the App Store
2. Select Store->Sign Out
3. Select Store->Sign In and replace the Apple ID with the one you want to use

HT1386 I have a new computer. I have copied Itunes library from an external hard drive. Itunes now tells me I cannot sync with my Ipod as it thinks the 20gb on the computer are different to the 20gb on my Ipod touch! What have I done wrong? How can I fix

I have a new computer. I have copied Itunes library from an external hard drive. Itunes now tells me I cannot sync with my Ipod as it thinks the 20gb on the computer are different to the 20gb on my Ipod touch! What have I done wrong? How can I fix it? Alan

See:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
Sync Your iOS Device with a New Computer Without Losing Data - How-To Geek

HT201210 i cannot get my phone out of recovery mode, when I tried to restore on itune it gives me error 1608. please help me

i cannot get my phone out of recovery mode, when I tried to restore on itune it gives me error 1608. please help me

While YOU may not have attempted to jailbreak the phone, SOMEONE ELSE did. Error 1015 occurs by attempting to restore a previously jailbroken phone.
It's very likely you may NEVER get your phone out of recovery mode and your phone may be rendered permanently bricked.
Terms of Use of this forum prohibit the discussion of jailbroken phones. You'll have to scour the internet for a solution to your problem, if indeed one exists.

How can I access files from a flash drive that were previously saved using a Windows computer? When I attempt to open the file on MacBook Pro, it is asking to "convert file to"; I also have Microsoft Word installed on the Mac as well.

How can I access files from a flash drive that were previously saved using a Windows computer? When I attempt to open the file on MacBook Pro, it is asking to "convert file to"; none of the options I choose work. I also have Microsoft Office (with Word) installed on the Mac as well.

Format the external drive as FAT32 or ExFAT. Both computers will then be able to read and write to it.

I have an operating system of 10.4.11 but want to download lightroom - when I tried to buy the new operating system, it said I needed to work off an operating system of 10.6...how can I download lightroom (3 preferabley)!

I have just purchased an old macbook with an OS of 10.5. Im trying to download lightroom 4 but won't let me because of the OS (needs 10.7), when I tried to purchase the updated OS, it said I need 10.6 to do so!! I just want to download lightroom (3 or 4 preferabley). How do I go about doing so?
Thank you kindly in advanced...
New MAC owner

Hello & a warm welcome to the forums & Macdom!
For Lightroom 3...
http://www.ebay.com/sch/i.html?_nkw=adobe+lightroom+3
Silly Apple, you can't even buy Lion/10.7 anymore, onlt ML/10.8 after you get SL/10.6!???
You need to get 10.6 & update to 10.6.8 first to be able to buy it from the App Store & download it.
Snow Leopard/10.6.x Requirements...
General requirements
   * Mac computer with an Intel processor
    * 1GB of memory (I say 4GB at least, more if you can afford it)
    * 5GB of available disk space (I say 30GB at least)
    * DVD drive for installation
    * Some features require a compatible Internet service provider; fees may apply.
    * Some features require Apple’s MobileMe service; fees and terms apply.
Which apps work with Mac OS X 10.6?...
http://snowleopard.wikidot.com/
It's been pulled from the online store, so you have to call Apple to buy it, last I heard, but quick, call before it's gone!
At the Apple Icon at top left>About this Mac.
Then click on More Info>Hardware and report this upto but not including the Serial#...
Hardware Overview:
Model Name: iMac
Model Identifier: iMac7,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 6 GB
Bus Speed: 800 MHz
Boot ROM Version: IM71.007A.B03
SMC Version (system): 1.21f4

Several years ago I had an itunes account through my work email address. I have since left the company. When I tried to access the itunes I purchased, my password would not work because I no longer had access to that acct. How can I access that acct?

Several years ago I had an itunes account through my work email address. I have since let the company but when I tried to access the songs I'd already purchased, my password would not work because that account no longer existed. I ended up having to open another account but how can I access that account to retrieve my other songs? I realize I can't transfer between accounts but maybe at least burn to CD?

Hello, RSchultz13.
Thank you for visiting Apple Support Communities.
You can reset your Apple ID password via the steps in the first article below. I would try the option to answer your security questions. If those steps do not work then you may need to reach out to our account security team to reset this old Apple ID password. Once this is done you should be able to access your old DRM protected purchases.
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H.

TS2529 I backed up my phone to my computer, then when I tried to restore the backed up version it hadn't backed up all of my content. What have I dont wrong and how do i find it?

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