TS2529 itunes does not let me restore from the last backup of my recently upgraded to 5.1 iphone
I recently updated from 4.2.1 to 5.1 and now itunes does not show me the "restore from the backup of..." option. It doesn't even let me restore from any backup. I found the backup in the library and made a backup of it just in case. How can I restore from this backup if Itunes doesn't give me the option?
Please help!
Welcome to the discussions,
go to iTunes/Settings and see if "Apps" is selected in General/Show:
If yes, your App folder should be listed under "library" in the left window in iTunes again.
There is no extra App folder listed when you click on your device in the device list.
German version:
Im Menü iTunes/Einstellungen/Allgemein nachschauen, ob bei "Anzeigen" die Auswahl "Apps" aktiviert ist. Danach sollte der App Ordner unter dem Punkt "Mediathek" wieder auftauchen.
Wenn das Telefon in der Geräteliste markiert ist, gibt es den App Ordner nur auf der rechten Seite.
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That sounds frustrating! I'm here to help. It sounds like both of your devices are not recognized in iTunes for Windows. In my experience, the following resource usually provides a solution:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
The most relevant information may be in Section 5: "Verify that the Apple Mobile Device USB Driver is installed". If those steps do not immediately resolve your issue, please follow the rest of the article.
For more troubleshooting on recovery mode, you can also refer to the following:
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http://www.apple.com/support/iphone/assistant/itunes/#section_7
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Try this:
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
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3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
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charge, and then start with step 2 again.
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When this screen appears you can release the Home button:
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Additional Information:
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Please post error(s) noticed in iTunes so that someone can help.
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Seems to have come up on various threads so it seems to be an issue and should be escalated by Apple. They were none the wiser at the genius bar apart from telling me the iCloud backup is probably corrupted and I should call Apple care (as if that is going to do anything)
https://discussions.apple.com/message/18829957#18829957
https://discussions.apple.com/message/17988389#17988389
https://discussions.apple.com/message/17887940#17887940
https://discussions.apple.com/message/18811914#18811914
https://discussions.apple.com/message/18688593#18688593
https://discussions.apple.com/message/19426061#19426061
https://discussions.apple.com/message/19203831#19203831
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I experienced the same problem with the iCloud restore not working properly. I had my iPhone 4 replaced as the home button was defective. When attempting to restore an 9.5GB iCloud backup from the day before it just would not work properly. Firstly, half my apps did not restore, they would begin to download showing the progress indicator then just disappear, leaving my home screen naked. No big deal as apps can be downloaded again.
However, what was a big deal for me was the 1,625 photos on my camera roll, including many of the first year of my kid's life. The camera roll would say downloading x of 1,625 photos, download a few of them, then simply stop downloading any new shots. When I would restart the phone it did not show any downloading message, it believed the restore was complete. I tried about ten different restore scenarios, listed below, all of which gave me varying results (some resulting in all my apps restoring) but all of which would only give me some of my photos back.
What was a comfort was that I once got about 700 of the shots back. So the photos were still in the cloud rather than gone and this indicated that it was the restore process or the iCloud backup on my phone that was the problem. These are the things I tried in sequence as I despairingly tried to get my photos back...
Things I tried that DID NOT work
1) Erase all settings and attempt to restore again from scratch (four times)
2) Tried the restore from a different WiFi network (once)
3) Tried the restore from one WiFi network then switched to another once the restore 'hung' (once)
4) Tried the restore from an Apple store WiFi network (once)
5) Tried the restore from a previous iCloud backup (twice)
6) Had Apple replace the iPhone 4 (once)
With all of these I got a varying amount of my photos and apps back before it stopped restoring. I was also making the mistake (I learnt afterwards) of opening and moving between apps during the download to check progress.
Thing I tried that DID work
1) Did not plug the phone into my MacBook, I used the wall charger only to prevent any iTunes sync activity
2) Erase all settings and data, restore from the iCloud backup and input passwords in all the pop up windows once it reboots.
2) Open photos app gallery to see photos downloading and show the progress message "downloading xx of x,xxx"
3) Left it on this photo screen and did not touch the phone at all for the entire restore. I did not close the photo galley/camera roll app once, open any other apps.
Finally this time round it work and all my photos and apps restored in full. I am going to go back to syncing with iTunes as I don't trust iCloud for restores. It seems that iCloud does not handle photo restores that well, especially if the gallery is large. In short: Wall charger only, restore from iCloud, open Photos app, don't touch. Really hope this works for you too if you've had the same issue. -
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My PC itunes does not add mp4 files in the library. why?
YEs, files downloaded before Monday are fine, coul add them ti library.
I'Ve now changed the FTP client, from Transmit to Cyberduck, and can now add new files to the library. All files transfered via Transmit however remain unacceptable to iTunes. It is a pity, as Transmit is much faster and user-friendly.
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ChrisHi Evii0105,
The article linked below details a number of troubleshooting steps that can help restore your computer's ability to connect to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/en-us/HT201400
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See if placing the iPod in DFU mode will allow a restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
I just upgraded to the 5s but the sales lady did not restore from my last backup with my 4s. How do I get my pictures and settings restored? I cannot seem to get it to give me that option. Can anyone tell me what to do? Thanks so much!
If the phone has already been set up, you will need to go to Settings > General > Reset > Erase All Content and Settings to be able to go through the setup again. This time use Restore from Backup.
This will walk you through the setup screens:
Getting Started and Get-Started Apps -
WRT54GX2 does not pick up time from the network...
I have a WRT54GX2 running firmware 1.01.14 and it does not pick up time from the network. I have PacBell (now AT&T) as an ISP and a DSL link. My old Netgear router picks up the time immediately. I am trying to figure out if I have a defective unit or if this is a firmware bug. Without the time, I can not use any of the scheduling functions, nor measure uptime.
Does anyone have this router with the time working? I have set the appropriate time zone.
Thanks,
Martinmneiman wrote:
Thanks for you ideas.
The backup file appears to be binary. However in searching through it I did see 3 time related text strings, namely: clock.stdtime.gov.tw, time-b.nist.gov and time.nist.gov. I can successfully ping clock.stdtime.gov.tw and time.nist.gov. This reinforces my belief that my ISP (AT&T nee PacBell) is not blocking access.
however ntp works on TCP port 123. ping works on udp 7 afaik. if your old netgear works i guess this is a router problem.
have you reset the router yet? afaik press reset button for 10 seconds.
you will however loose all settings and need to enter them again. it may however fix the issue.Message Edited by linksysinfo on 07-09-2006 03:09 AM
Regards Simon
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My xp version of iTunes will not let me communicate with the store
my xp version of iTunes will not let me communicate with the store, I did have an internet issue but has since been resolved. I think.
Unfortunately, you're not the only one. There are a lot of people experiencing the same problem after upgrading. Check out the many recommendations and suggestions throughout the forum. It's worth a look. Good luck!
Windows XP Pro -
I deleted photos cause the capacity is so big but i backup first on itunes then when i was to restore some of those i cannot find photos from the last backup that i 've done. What to do?
As far as i know, you can use a third party iPad photos recovery software to have a try. If i remember correctly, this software has two methods to restore your photos. One is recovering from your iTunes backup, another is recovering from your iPad directly.
http://easy-iphone-recovery.blogspot.com/iphone-recovery-resource.html
It is worth to try if your photos are important.
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