TS2529 UNABLE TO BACKUP IPHONE 5 ON COMPUTER, PLEASE HELP!!
hello,
i cant backup my iphone to computer.
It shows "iTunes could not back up the iPhone because a session could not be started".
Is it the itunes problem or my iphone problem?
I need help on this as my phone havent been backup since October.
Thanks!
This is usually a computer problem, not an iPhone problem.
Make sure you have the latest version of iTunes (11.1.1).
Use a USB port directly on the computer, not a USB hub, and if it is a desktop or tower case computer use a USB port on the back rather than the front.
Reboot your computer.
Reset the iPhone (just to be safe) by holding HOME and SLEEP at the same time until an Apple logo appears.
If none of these steps help try disabling your Antivirus and firewall.
Apple has additional information here: http://support.apple.com/kb/TS2529
You can (and should) back up to iCloud. You can back up to both, as described here: http://support.apple.com/kb/HT5262. This is the safest approach.
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