TS2537 Mail and the rainbow wheel.

I try to quit mail and the rainbow starts spinning forever. What is wrong?

Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.

Similar Messages

After installing the Yosemite upgrade the computer freezes when you click on something and the rainbow wheel pops up and takes forever to execute

computer freezes after installing Yosemite upgrade when you click on something the colored wheel pops up and takes forever to execute

Boot into the Recovery volume (boot with the Command + R keys held down), select Disk Utility and repair both the disk permissions and the disk. Reboot normally and check the performance. Any improvement?
Have you run any "cleaning" or "optimizing" apps on your Mac or install any antivirus software? Download and run Etrecheck. Copy and paste the results into your reply. It's a diagnostic tool that was developed by one of the most respected users here in the ASC to help identify the more obvious culprits.

Mail and the spinning wheel of death

we have a office macbook pro running 10.4.11 that is having some problems with mail.
normal email are sending and coming in fine, however emails going or coming with attachments are causing mail to lock up.
when mail is locked up you can not force quit only powering down the computer closes mail.
any ideas? thanks for the help
-Dan

Hi Dan,
Very Important, how much Free Space is on your Hard Drive first of all? Click on the Macintosh HD on the Desktop, then do a Get Info on it.
Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move these folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.
If that doesn't do it and you can afford to redo all your Rules, try these & reboot...
/Users/YourUserName/Library/Mail/MessageRules.plist
/Users/YourUserName/Library/Mail/MessageRules.plist.backup

The screen is black and the rainbow wheel of death moves with the cursor

Help why won't it work?

A bad GPU? Screen? Connector cable between the two? It's difficult to say.
The best thing that you can do is to take your machine into your local Apple Store or AASP and have them diagnose the machine and get an estimate for repairing the machine, both of which should be free.
If it turns out that the problem is with the GPU or the screen, be ready for some sticker shock to repair your unit.
Good luck,
Clinton

Mac starts up but won't get past the blue screen and the rainbow wheel

I had this problem before a couple of years ago. The hard drive had to be replaced. Now I'm just trying to start it up so I can back up data. I reinstalled OS 10.4 last week, it started OK a couple of times. Now it won't go to the log-in screen again.
I know I can reinstall OS 10 again but isn't there a command key I can hold down while it's starting up that will let me log in?
Also it makes that long BEEP sound when I start it up. What does that mean?
Finally, I do not have an emergency troubleshooting guide. I don't think I ever had one. Can I download a .pdf of that somewhere?

Hi spiffyhere, and a warm welcome to the forums!
I know I can reinstall OS 10 again but isn't there a command key I can hold down while it's starting up that will let me log in?
Possibly...
Mac OS X: What is Safe Boot, Safe Mode...
http://support.apple.com/kb/HT1564
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.
Option key on bootup will show which devices you can boot from.
Does it boot to Single User Mode, CMD+s keys at bootup, if so try...
/sbin/fsck -fy
Repeat until it shows no errors fixed.
(Space between fsck AND -fy important).
Resolve startup issues and perform disk maintenance with Disk Utility and fsck...
http://docs.info.apple.com/article.html?artnum=106214
Also it makes that long BEEP sound when I start it up. What does that mean?
Bad sign, and likely the source of the problem...
How many beeps?
Beep_Codes">https://mediawiki.middlebury.edu/wiki/LIS/AppleComputer_BeepCodes
The Beeps may be a Hardware problem, see if this helps...
http://support.apple.com/kb/HT1547

The rainbow wheel pops up every time I click something and doesn't go away

Whenever I open indesign I try and click on the design I already have made and the rainbow wheel pops up and never goes away and I can't click on anything else and it never loads so I have to click force quit because it's the only option I can click on. I've force quit and tried to reopen indesign countless times. Help!

These forums are not Adobe Technical Support. Those who assist here are for the most part end user volunteers who are not Adobe employees. If you need “immediate” response, you need to contact Adobe Technical Support directly, possibly via the “chat” mechanism on Adobe's website.
You will also need to provide more particulars about which InDesign version, OS platform, etc.
- Dov

The rainbow wheel keeps spinning and my computer is super slow

my computer is very slow trying to open any applications and the rainbow wheel keeps spining. How can I fix this?

You didn't even tell us what iMac you have (late 2009 is not a very good description) nor do we know what version of OS X it is running. Without the minimum of information it's tough to troubleshoot.

Having mail 4.5 issues- open mail and get a new features message so I must import messages first in order to use mail 4.5. Just recently put in MAC OSX 10.6.7. Once it imports click done to start using mail, but end up with the rainbow wheel? Now What?

Having mail 4.5 issues- open mail and get a new features message that says in order to use the new features, I must import existing messages into the new version first in order to use mail 4.5. Just recently put in MAC OSX 10.6.7. Once it imports I am to click done to start using mail, but end up with the rainbow wheel of death and it also says you cannot use mail until the import is finished? Now What?

Is Mail still "spinning"? If it's been doing that for a while, I'd kill it, using either Activity Monitor or the OS X application picker. Then relaunch Mail and see what happens.
Two "by the ways":
1) Your system details mention an PPC iMac. Since a non-Intel Mac can't run OS X 10.6, you seem to have another Mac. You might want to consider updating your system details.
2) You seem to have been misled by the poor labeling of the message composition fields on this forum into trying to enter your entire post into the "subject" field. In the future, just enter a summary of your post there and the main text into the field below it.

After updated software on mac mini with os x 10.7.5 and restart the mouse pointer after about 30 sec. converted to the rainbow wheel and I can't control the computer.

After updated software on mac mini with os x 10.7.5 and restart the mouse pointer after about 30 sec. converted to the rainbow wheel and I can't control the computer. The rainbow wheel was runnig 8 hrs and I turn off mac mini by power button, then I turn on mac mini with key Shift and p/w, checked HD. My HD has
capacity 499.25 GB used 86.91GB. Is there a solution to fix this problem axcept the reinstall os?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in safe mode.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Triple-click the line of text below to select it:
for k in /Sy*/L*/Ex*/{,.?}*.kext; do test -f "$k/Contents/Info.plist" && /usr/libexec/PlistBuddy -c "Print :CFBundleIdentifier" "$_" | egrep -qv "apple|Accusys|ArcMSR|ATTO|CalDigit|HighPoint|hp-fax|JMicron|print|SoftRAID|stex" && echo $k; done | open -f -a TextEdit
Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). A TextEdit window will open with the output of the command. Post the contents of that window, if any — the text, please, not a screenshot. You can then close the TextEdit window. The title of the window doesn't matter, and you don't need to post that. No typing is involved in this step.
Step 2
Repeat with this line:
sudo defaults read com.apple.loginwindow LoginHook | open -f -a TextEdit
This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
Step 3
Repeat with this line:
ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null | open -f -a TextEdit
Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
Step 4
osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null | open -f -a TextEdit
Remember, Steps 1-4 are all copy-and-paste — no typing, except your password. Also remember to post the output.
You can then quit Terminal.

Why is it taking forever for my pages to load and then if I search the rainbow wheel come up and goes on forever?

The rainbow wheel pops up and goes on and on everytime I try to type in a search or if I'm on a page and move around it, it starts up and goes on and on.

How did you get 10.6.8 on a MacBook Pro Retina?
Fix your signature please.
steelec wrote:
The rainbow wheel pops up and goes on and on everytime I try to type in a search or if I'm on a page and move around it, it starts up and goes on and on.
Does this only occur while the computer is connected to the Internet or also while it's offline?
Run through these two links
Step by Step to fix your Mac
Why is my computer slow?

We have an iMac 24-inch Mid 2007 with maximum of 4G bytes of SDRAM, with OX X 10.9.4 Mavericks. It is routinely locking-up with the rainbow wheel. Especially with iTunes and Safari. Ideas?

We have an iMac 24-inch Mid 2007 with maximum of 4G bytes of SDRAM, with OX X 10.9.4 Mavericks. It is routinely locking-up with the rainbow wheel. Especially with iTunes and Safari.
I'm wondering it it that Mavericks simply uses more RA that the machine allows when also running application, but I don't see the RAM is being maxed out per se' when in Activity Monitor either. I've also ran the Disk Utility and have run scans wit Sophos, looking for malware, but have found no issues.
Any ideas? Any better Malware/Spyware applications?
Help!

Here is the report:
EtreCheck version: 1.9.14 (50)
Report generated August 18, 2014 at 6:05:39 PM PDT
Hardware Information: ?
iMac (24-inch Mid 2007) (Verified)
iMac - model: iMac7,1
1 2.8 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information: ?
ATI,RadeonHD2600 - VRAM: 256 MB
iMac 1920 x 1200
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 1 day 4:11:27
Disk Information: ?
Hitachi HDS721010KLA330 disk0 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Thomas iMac (disk0s2) / [Startup]: 999.35 GB (697.1 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information: ?
MediaTek Inc MT1887
Mitsumi Electric Apple Optical USB Mouse
Apple Inc. Built-in iSight
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Firewire Information: ?
LaCie d2 quadra (button) 800mbit - 800mbit max
S.M.A.R.T. Status: Verified
EFI (disk1s1) <not mounted>: 209.7 MB
Master Back-up (disk1s2) /Volumes/Master Back-up: 999.86 GB (640.35 GB free)
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.aliph.driver.jstub (1.1.2 - SDK 10.7) Support
[loaded] com.eltima.SyncMate.kext (0.2.5b15) Support
[loaded] com.sophos.kext.sav (9.0.61 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.0.53 - SDK 10.8) Support
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.configuration.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[running] com.sophos.scan.plist Support
[running] com.sophos.sxld.plist Support
[running] com.sophos.webd.plist Support
[running] rapiback.plist Support
Launch Agents: ?
[loaded] com.google.keystone.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.sophos.uiserver.plist Support
[running] syncmateStarter.plist Support
User Launch Agents: ?
[failed] com.google.GoogleContactSyncAgent.plist Support
User Login Items: ?
None
Internet Plug-ins: ?
Flip4Mac WMV Plugin: Version: 2.3.8.1 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 67 Check version
Flash Player: Version: 14.0.0.145 - SDK 10.6 Outdated! Update
Default Browser: Version: 537 - SDK 10.9
o1dbrowserplugin: Version: 5.4.2.18903 Support
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.4.2.18903 Support
Silverlight: Version: 4.0.51204.0 Support
iPhotoPhotocast: Version: 7.0
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
Flip4Mac WMV Support
FUSE for OS X (OSXFUSE) Support
Java Support
MenuMeters Support
Time Machine: ?
Skip System Files: YES - System files not being backed up
Auto backup: YES
Volumes being backed up:
Thomas iMac: Disk size: 930.71 GB Disk used: 281.49 GB
Destinations:
Master Back-up [Local] (Last used)
Total size: 931.19 GB
Total number of backups: 154
Oldest backup: 2011-11-26 04:54:07 +0000
Last backup: 2014-08-19 00:06:13 +0000
Size of backup disk: Adequate
Backup size 931.19 GB > (Disk used 281.49 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
      2% WindowServer
      0% sysmond
      0% SophosWebIntelligence
      0% InterCheck
      0% com.apple.WebKit.Networking
Top Processes by Memory: ?
156 MB SophosScanD
143 MB InterCheck
135 MB softwareupdated
98 MB mds_stores
98 MB com.apple.WebKit.WebContent
Virtual Memory Information: ?
89 MB Free RAM
1.61 GB Active RAM
1.44 GB Inactive RAM
516 MB Wired RAM
2.92 GB Page-ins
446 MB Page-outs

My computer is extremely slow, with the rainbow wheel appearing with every click. It is one year old, and has all the most recent updates. Why is it so painfully slow?

My computer is extremely slow, with the rainbow wheel appearing with every click. It is one year old, and has all the most recent updates. Why is it so painfully slow?

That sounds horrible. There are a number of reasons it could occur.
The first thing to do is ensure you have adequate backups, because what you describe can be a symptom of impending disk failure.
To help determine the possible causes of this behaviour read the following. None of what follows is intended to fix anything, but it will provide the additional information required to advance troubleshooting. There are four separate parts to it; read everything first.
Boot OS X Recovery by holding ⌘ and r (two fingers) while you start your Mac. At the Mac OS X Utilities screen, select Disk Utility. Select your startup volume (usually named "Macintosh HD") and click the Repair Disk button. Describe any errors it reports in red. If Disk Utility reports "The volume Macintosh HD appears to be OK" in green then you can be reasonably (though not completely) assured your hard disk is in good working order.
When it finishes restart your Mac and test again for operation. If it's still not behaving as you expect it should, please post the results of EtreCheck in accordance with the following instructions:
Apple Support Communities contributor etresoft wrote a very useful app to quickly gather certain system information that may help point to a cause of this problem. Read about it here. It contains a link to download EtreCheck. Don't download it from anywhere else (such as may be found by following the results of an Internet search).
Click Open - etresoft contributes to this forum frequently and can be considered a trustworthy developer.
It will take a moment to run as it collects its data.
Copy and paste its output in a reply.
Do not be concerned about anything that says "Problem" or “failed” or anything else that may appear in red.
EtreCheck was designed to remove any personal information (such as your computer's name and serial numbers) but if you see anything that looks like an email address or any other personal information that should not be divulged to others, please delete or obscure that information when you post the reply.
When you are finished with EtreCheck, quit the program. It occupies very little space, and you can keep it or drag it to the Trash as you wish.
After completing the above please determine if the problems also occur in "Safe Mode":
Safe Mode or "Safe Boot" is a troubleshooting mode that bypasses all third party system extensions and loads only required system components. Read about it: Starting up in Safe Mode
You must disable FileVault before you can start your Mac in Safe Mode.
Starting your Mac in Safe Mode will take longer than usual, graphics will not render smoothly, audio is disabled on some Macs, and some programs (iTunes for example) may not work at all.
Merely starting your Mac in Safe Mode is not intended to resolve the problem, it's to observe its performance without certain additional components.
To end Safe Mode restart your Mac normally. Shutdown will take longer as well.
System performance problems for reasons that cannot be isolated to any other cause justify an SMC reset. Be sure to read the procedure carefully and follow all the steps exactly as written, even if they seem inapplicable or trivial.

My Mac seems to be running slow, and what I call the rainbow wheel runs longer than I think it should.

My Mac seems to be running slow, and what I call the rainbow wheel, runs much longer than I think it should.

Step by Step to fix your Mac
Why is my computer slow?
Most commonly used backup methods
If you get pinwheels when off the Internet, it coudl be a failing boot drive or just a few bad sectors as it has a hard time reading from it.
This is a possible cure, it's a lot of work though.
Reducing bad sectors effect on hard drives
How to erase and install Snow Leopard 10.6

I recently changed my wallpaper and when i was on safari the rainbow wheel popped up and i had to restart my computer, now theres no wallpaper it just a grey denim and when i try change the wallpaper only the tool bar changes not the background, help ?

i recently changed my wallpaper and when i was on safari the rainbow wheel popped up and i had to restart my computer, now theres no wallpaper it just a grey denim and when i try change the wallpaper only the tool bar changes not the background, help ?

Hi. When you were in the recovery drive doing permissions, did you try and run a repair of the boot drive? Did you try single user mode? Try these first and then go back and try to reinstall the operating system.When I say repair boot drive I don't mean permissions. There are both options in disk utilities.When you open disk utilities ,you will see in the left column two drives plus possibly a boot partition that look like an external driv. click on the second drive and in first aid use repair disk. If you still can't boot and it will not let you restore, you may have to do a clean install. http://support.apple.com/kb/PH18869?viewlocale=en_US

Why since downloading yosemite does the rainbow wheel keep showing AND WHAT is the rainbow wheel

Why since installing Yosemite does the rainbow wheel thing keep appearing when I go online. It is also taking longer for pages to open despite our broadband speed being upgraded recently. Answers in plain simple language please.

Go step by step by step and test.
1. Power off the router. Unplug it from the wall. Wait a while.
    Plug it back to the wall. Power the router on. Wait until all the lights are lit properly. It will take a while.
    Restart the computer.
    Start up in Safe Mode.
    http://support.apple.com/kb/PH14204
2. Delete Caches.db
    Close all windows and quit all applications.
    Hold "option" key down and click "Go" menu in the Finder menu bar.
    Select "Library" from the dropdown.
    Library > Caches > com.apple.Safari > Caches.db
    Right click the Caches.db file and select "Move To Trash.
    Close windows and relaunch Safari.
3. Empty Caches
    Safari > Preference > Advanced
    Checkmark the box for "Show Develop menu in menu bar".
    Develop menu will appear in the Safari menu bar.
    Click Develop and select "Empty Caches" from the dropdown.
4. Delete Cookies
    Safari > Preferences > Privacy > Cookies and other website data:
    Click “Remove All Website Data”.
5. Safari > Preferences > Extensions
    Turn off Extensions if any and launch Safari again to test.
    Turn on those one by one and test.

TS2537 Mail and the rainbow wheel.

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