TS2537 Mail application cancels shutdown and refuses to quit

I am running OS 10.9 and I still have problems with the mail application. It often does not want to quit and cancels shutdown. Are there any suggestions out there?

Back up all data.
1. Triple-click anywhere in the line below on this page to select it:
~/Library/Mail/Bundles
Right-click or control-click the highlighted line and select
Services ▹ Open
from the contextual menu.* A folder may open, or you may get an error message that the item can't be found. Either result is normal. If the folder does open and has contents, move the contents to the Desktop. Relaunch Mail and test. If there's no change, put the contents of the folder back and quit Mail again.
2. Repeat with this line:
/Library/Mail/Bundles
This time you may be prompted for your login password when you remove the items. Make sure they're removed from the folder and not just copied to the Desktop. If necessary, copy them first and then move the originals to the Trash.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

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Mail application cancels shutdown-white screen on computer startup

When clicking a dock icon, it continues to bounce and will not open. Then when I try to shutdown computer, I get the message that mail is stopping the computer from shutdown and needs to be force quit. When I do this, the screen goes white for 15 minutes before it will shutdown. When I restart it, I get the white screen forever and must use the power button to turn it off and unplug it for 20 seconds and all is fine. Doesn't happen everyday. Not sure if it is related, but at times a screen keeps moving an inch or so from left to right again and again. Must keep clicking the mouse to get it to stop. imac, 2 years old, Mountain Lion

Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive
Reboot, test again.
If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or some USB or Firewire device, or 3rd party add-on, Check System Preferences>Accounts>Login Items window to see if it or something relevant is listed.
Check the System Preferences>Other Row, for 3rd party Pref Panes.
Also look in these if they exist, some are invisible...
/private/var/run/StartupItems
/Library/StartupItems
/System/Library/StartupItems
/System/Library/LaunchDaemons
/Library/LaunchDaemons
Have you blown the dust out lately?
Get Temperature Monitor to see if it's heat related...
http://www.macupdate.com/info.php/id/12381/temperature-monitor
iStat Menus...
http://bjango.com/mac/istatmenus/
And/or iStat Pro...
http://www.islayer.com/apps/istatpro/

When i updated my computer, my safari on applications wont open and says "safari quit unexpectedly" and wont open but when i open it on the application key on the mac, safari will open. how do i get safari back on my dock where it will open.

When i updated my computer, my safari on applications wont open and says "safari quit unexpectedly" and wont open but when i open it on the application key on the mac, safari will open. how do i get safari back on my dock where it will open. when i click reopen it wont. but i know safari works because thats what im using right now. it just wont open when i click the one i had loaded on my dock and in applications. please help!
Stephanie

Drag the Safari icon straight up and off the Dock so it goes, "poof" ...
Now click and hold the Safari app in the Applications folder and drag that to the Dock.
See if you can open a webpage in Safari.

Mail unexpectedly quits when I try to open the Mail Application 4.5 and system is 10.6.8

Mail unexpectedly quits when I try to open the Mail Application 4.5.
Any ideas how to resolve this?
I have tried the suggestions already given on Lists, and nothing has yet worked...

10.6.8 is not Mountain Lion.
How big is your hard drive, and how full is it?
Did you happen to download any system cache cleaners? Those can damage its ability to function.
Have you tried repairing permissions?
Is your data backed up?
Is Spotlight indexed?
Is the Mail trying to load an IMAP, POP or Exchange account?
I've requested this thread be moved, no need to repost.

Mail not receiving mail and refuses to quit when prompted

When I open Mail, it seems to work fine. It receives all messages from the server without any problems; however, a few days later I notice that I don't get any mail from the Mail.app. However, I know I have been getting e-mails because of my iPhone and the Gmail Notifier.
I try to quit Mail when this happens, but I have to force quit the application. Mail does not stop responding. It just doesn't quit. There are no error messages. It just doesn't receive mail after a while and won't even if I press the "Get Mail" button.
Thank you in advance for helping me out with this.

I have this same problem as well. Mail will work fine for a few hours then it will get "stuck" on downloading a message. I never gets unstuck and I can't quit mail or the activity of downloading the mail - thus I have to force quit the app several times a day. It will also occasionally tell me to rebuild the index, which I do, but it only seems to help for a couple of hours until the next message gets stuck while downloading. Mail.app ran fine up until recently.
The only thing I can think of recently is that I have been on some sites that say "if you visit this site it may damage your computer" - I never downloaded anything... can malware be added to you computer just by visiting a site via the safari browser? I ran a malware/virus scan and it found mostly windows malware/viruses in old archived email attachments. Any ides?
FWIW: I'm using POP accounts and keeping them on the server for 1 week

Can the Mail applications on Mac and iPhone talk to each other?

I have synced my Gmail account to the Mail application on my MacBook Pro. During the day, I am out and about receiving, reading, and deleting emails on my iPhone, and when I get home and turn on the computer, I see all of those messages still there in my inbox, unread. Is there a way for the mac Mail app and the iPhone mail app to talk so that messages that are read in one place show up as read in the other place?

I could have this thread moved to the iPhone forum. The iPhone gurus hang out there... let me know if you want to switch and I will ask a moderator to transfer the thread. I don't want to give you the wrong information.
You could try searching this forum also. http://discussions.apple.com/forum.jspa?forumID=1144
Message was edited by: Carolyn Samit

Mail is broken - behaves strangely and refuses to quit

While using Mail under 10.4 it broke. When opened no mail appeared and the "color wheel" would spin endlessly. The only way to quit the application was to force quit. The only solution found in consultation with a Mac Genius was to upgrade to Leopard. It worked for a while and now begins to exhibit the same types of behavior. Currently mail will not download and the mail application will not quit. Please help.

Have you tested your memory lately?
Try downloading the 110 MB 10.5.1 updater from the Apple website +(NOT the automatic software updater)+. Then reboot. Once at your desktop do NOT open Mail. Instead go to Disc Utility and fix your permissions +(this might take a while)+. Then try Mail again.

Mail application will not close OR force quit

I own a macbook pro running mountain lion. The problem is that my mail application says its open but i can't find a way to close it or force quit it. Is there any way to stop this bcause it won't let my computer shut down because mail is open. Thanks.

3rd party Safari items would include SafariStand, SAFT, PicLens, Inquisitor, etc. They are installed in your HD>Library or User Account Library>InputManagers folder.
I suspect you may have created some directory problems (on top of the existing problems) when you shut down your computer with applications still active. A second time won't matter. After the shutdown, restart holding down the Shift key until the log-in screen appears (above the Log-in screen you'll see "Safe Mode". After the log-in completes, go to the Finder: In your HD>Library, look in the Startupitems folder for any odd items. If anything is there, let me know what is installed.
If nothing odd there, then restart the computer, except this time hold down the P/R/Command/Option keys until you hear 3 chimes. Then release the keys to continue to the log-in etc.
Post back
Message was edited by: Hawaiian_Starman

Trouble sending small MP3 files using firefox version of my AOL e-mail..times out and refuses to send. Works in Safari. Why?

If I try to send Mp3 files over e-mail using Firefox..it times out and says 'Encountered an error. I have these MP3's compressed to under 1 MB..like 756kb..so size is not an issue. No problem when I open my e-mail in Safari

Hi petro_jemes,
Just a little claritification, you need to add the value to the variable "[string]$ou", and also change the language in the variable "$emailbody" in the function "Get-ADUserPasswordExpirationDate".
I hope this helps.

Mail gets hung up and won't quit completely

More times than not when I try to quit mail all the windows will close but the "Mail" button in the toolbar remains highlighted and it just won't finish quitting. I typically have to finally Force Quit the app.
Also when it is in this state and I try moving from app to app using the Command-Tab. There the Mail icon shows no unread message count where when I'm not trying to shut the app down it does show the number of unread mails in read.
Any thoughts on that?
Thanks,
-Tom

What is the mail envelope index that you mentioned? How do you reset it? I'm actually having a few problems simultaneously:
1. Mail needs to be force quit. - I'm hoping that your Mail Envelope Index reset solves that, so please tell me what that is, how to do it.
2. One of my mail accounts hasn't downloaded to Mail since 10:49 am this morning, but keeps downloading the same message, which is a mail undeliverable message. At 10:49 am I sent a single message to 8 addreses. One of the 8 had a dead address on comcast, and I keep getting a message delivered over and over again with a time of 10:49 am showing that it was undeliverable. In fact, even if I delete the ones I received, they come back again plus a new undelivered one each time I restart Mail. No other mail has come down on that account since 10:49 am. My ISP says that all looks fine on the server, although I see other messages listed there (webmail) that I don't see in my Apple Mail inbox. The ISP is resetting the server account, but I'm sure that's not the problem, and that something related to that undelivered message that I keep getting is blocking the rest of hte mail from coming down or showing. Anything I can try while I'm waiting for their reset of my server account to finish?

Mail application, Silverkeeper and Lacie Firewire external drive

I have the following set-up:
G5 PPC iMac
OS X (10.4.11)
Lacie Firewire 250Gb external hard disk
Silverkeeper 1.1.4
I have used this software many times and it has worked perfectly, flawlessly even, EXCEPT for one issue.
When I am at home I back up my Mac HD regularly to the Lacie. I also always do this just before I travel.
When I travel, I take the Lacie HD (and cables) with me, connect it to whatever PPC Mac is available, select the Lacie drive as my start-up disk, and then use it as if it were my G5 at home.
When I return home, I reconnect the Lacie to the G5 and back-up from the G5 (Source) to the Lacie (Destination) using Silverkeeper with the following option selected:
Preferences/Backup Actions/IF A FILE HAS A NEWER DATE ON THE DESTINATION COPY TO SOURCE
However, the selection of this option fails to copy any of the e-mail I have sent or received using the (Mac) Mail application from the Lacie drive to the G5. For each e-mail I have sent or received, I get this:
+The message from XXX <[email protected]> concerning “RE: ZZZ” has not been downloaded from the server. You need to take this account online in order to download i+t.
This message is in the right e-mail box, but there is no header or field information of any kind, never mind any text in the body of the message.
I have no idea what this message means. The Mail application on my G5 iMac (and its 'mirror' on the Lacie drive) is set up to retrieve and send mail through POP and SMTP accounts and does not work with webmail. Furthermore, the Mail application checks for and sends e-mail automatically at fixed pre-programmed intervals according to its configuration.
What therefore does '..+.has not been downloaded from the serv+er.' mean. What server?
And what does '+You need to take this account online in order to download it+.' mean? I have to be on-line in order to send and receive e-mail in the first place, and the Mail application works perfectly when running on the Lacie drive. The e-mails all APPEARED in their correct mailboxes in Mail on the Lacie drive. Silverkeeper simply fails to back up sent and received e-mails from the Lacie drive to the G5 HD. Also, if I now (after having copied from source to destination as above) make the Lacie drive the start-up disk, the e-mails sent and received on my travels are no longer in their mailboxes, but have instead been replaced with the messages identical to that in italics given above.
Any help in solving this would be hugely appreciated. I have already lost quite a few e-mails and hope not to lose more.
Many thanks.
I appreciate that it is possible to configure the Mail app. to leave e-mails on the server for a month after first downloading them to Mail, or to remove them from the server only when they are removed from the Inbox, but I suspect that would drive me mad. Also I have rules and filters set up to send the incoming mails to customised mailboxes that are not in the Inbox, so that second option might equate to immediate removal from the server.

Seems Silver Keeper no longer keeps up, let me sugest..
Get carbon copy cloner to make an exact copy of your old HD to the New one...
http://www.bombich.com/software/ccc.html
SuperDuper...
http://www.shirt-pocket.com/SuperDuper/
Or the most expensive one & my favorite, Tri-Backup4...
http://www.tri-edre.com/english/tribackup.html

ITunes refuses to quit on shutdown

I am using iTunes 6.0.4(3) on a 20" iMac Power G5 OS X 10.4.5 with three AirPort Express units connected to an existing wireless Network.
If iTunes is open and I shutdown, iTunes cancels shutdown and then refuses to quit (it quits and then instantly reloads). Eventually, after 3 or 4 shutdown attempts it does shutdown.
Disconnecting the Airport Express units appears to make no difference. However, if I quit iTunes before shutting down everything is fine.
Just annoying - any idea?
Thanks.
iMac G5 Mac OS X (10.4.5)

No help here - just wanting to commiserate. (And hopefully subscribe to an answer.)
My iTunes refuses to quit - but it also refuses to do anything else. I've got the spinning rainbow wheel. Indefinitely. This time it completely stopped in the middle of playing a cd I was importing, without warning.
Last time I had to force shut down my iMac as iTunes would not respond to anything whatsoever.
Could somebody give me an idea of how to cure this?

Crashing mail application

hi
I have a problem with mail. Two weeks ago I tried to send someone a .mov file of some 16MB.....It would not send and the mail application froze. I had to quit the application and reboot. However am now unable to get back into mail to delete attachment without it freezing.
Does anyone have any bright ideas of how I can regain access to mail and solve this problem; thxs.ral

Hi rg7.
If Mail keeps trying to send that message every time you launch it, you may try this:
1. Either shut down the Internet connection before opening Mail or take Mail offline immediately after opening it.
2. Move the messages in Outbox out of there, so that Mail does’t try to send them.
3. Go online again.
<hr>
Alternatively, you may try this:
1. Quit Mail if it’s running.
2. In the Finder, go to ~/Library/Mail/Mailboxes/.
3. Locate Outbox.mbox and move it to the Trash.
4. Open Mail. A new (empty) Outbox.mbox will be created automatically.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. That is, ~/Library is the Library folder within the user’s home folder, i.e. /Users/username/Library.

I just purchased my I MAC, and set up my aol and gmail to the desktop icon. After deleting some messages tonight, I tried to shut down from the menu and received the message "Shutdown canceled because mail application is still open"--icon not working.

I just purchased this IMac yesterday, and set up my two email accounts to the mail icon today. This evening, after deleting some messages, I was not able to open the mail icon nor shutdown, restart, or log off the computer from the menu. I keep receiving the message "shutdown canceled by mail application". Really frustrating.

Press Alt, Command and Esc keys to open Force Quit. Then, on the window that will show up, choose Mail and close it. Finally, you will be able to turn off your iMac

Today I tried to shutdown my computer and a window popped up saying that my computer could not shut down because the mail application was open, it wouldn't close, so I used a key combination to force mail to quit and now I can't log in. Help?

Okay, so I have been having trouble with my mail application all week. The window refused to open and would not quit. Today, I tried to shut down my mac and a pop up window told me that I was unable to shutdown because mail was open. After using a key combination, I successfully was able to quit mail with force quit. Then I was able to shut down with out a problem. However, upon rebooting, my computer refused to let me loggin. I put in my password correctly but then the rainbow pinwheel showed up and stalled for a minute and then my screen flashed and the gray screen reappeared, expecting a password. I tried turning it off and back on again with no luck. I also reset my password after reading a similar discussion, but I still can't log in. How can I fix this?

Startup - Gray, Blue or White screen at boot, w/spinner/progress bar
Startup Issues - Resolve
Startup Issues - Resolve (2)
Avast! Uninstall

TS2537 Mail application cancels shutdown and refuses to quit

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