TS2570 All I get is gray screen on start up

All I get is gray screen in start up

Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/.

Similar Messages

IMac 8.1 3.06 GHz w/6 MB Ram, Lion and dead HD? all I get is "Gray Screen w/wirlie gig" but now for a new twist a circle with a diagonal line, like don't go. Is this a DEAD HD?

          I have a iMac 8.1 3.06 GHz w/6 MB Ram, and was running Mac OS X 10.6.8. My 500 GB WD5000AAKS was about 90% full. I had an issue with the admin password, it would not accept any of my known passwords. I ran for a while on the fingerprint reader I had, we have two users on the machine in our home. I tried many attempts to fix this problem without success I came up with a plan. That plan was a new HD, used a 2TB Samsung. plan worked like a charm. Installed a 4 GB Ram Chip and the new Samsung, formatted it, loaded Snow Leopard, and loaded what was on my Time Machine backup all was good.
          This was early July, then Lion was available I was happy with what I had, I had 1.450 TB of free space. So, what the heck, lets spring for Lion, that even went well for a not even 2 weeks, enough that I had several Time Machine backups.
           Then monitor goes flash, flash then I try a re-boot same gray screen with whirlie gig that I had when the the HD in my MacBook Pro died. Put the old 500 GB WD back in and all was fine, ran for a day. It was OK except back to no password and full. Went down to my local computer shops here in Rayong Thailand and sprung for a New 2 TB WDXXX, put that in, used my Snow Leopard disk to format and load OS X 10.6.8. I though that all was good, the load from Time Machine was slow and the time remaining was changing all the time, took about 3 hrs for about 300 MB that where on the LaCie.
          Now I have a password issue, however it asks for a password reset that it will NOT take and I don’t even get that now. All I get is the infamous “Gray Screen w/wirlie gig” but now for a new twist a circle with a diagonal line, like don’t go. Is this a DEAD HD? I plan to re-install the old 500GB just to systems check and if all is well I will take the “NEW” 2 TB WD back for replacement. I am thinking that I should put the new HD in and format and load Snow Leopard then up date to Lion then do my Time Machine backup. The only problem is does the circle with the diagonal line mean something more? If so how does one recover Lion with no disk if that is what I need to do. Yes, I have tried control “R” on boot, nadda, no response, “mai dee” no good. Ideas, please.

I have an iMac 8, 1 that I upgraded Leopard to Snow Leopard. It was totally updated with the latest from Apple when I bought and tried installing Lion. The upgrade failed, shot my OS and I couldn't boot. Had the constant spinner on a grey screen.. did a format of the drive, hdd repair and everything came back clean... got back to Snow Leopard and all the updates on it again and then retried the Lion thing... same bs... dead duck. Crashed my system one too many times. I can't see where a few small changes, mostly app related can be classified as an OS upgrade and is not compatible with my iMac. I have the stuff running on my Mac Pro but have yet to notice anything impressive. I've always used F3 and really didn't require Mission Control. Just open you app folder for launch pad... duh? I use the hot corners anyhow. As far as Safari is concerned... as a power user, Apple missed the boat on that for me.. full screen etc.. Wow. I don't like the new Mail either..
As you can see/read, I'm less than impressed with this release from Apple but I own so many of their products that I will have to put up with it for now... somehow the MS logo should apply to this release Steve.

Turned on computer all I get is gray screen

TTurned on my iMac all I get us a gray screen green stripes vertical then spinning wheel then goes to all gray screen nothing can't do anything on my computer I have rebooted 4 times and nothing please help

Not sure what version of OS X or which iMac you have...?
But for starters, work thru the steps at > Mac OS X: Gray screen appears during startup

Are there options left for restarting after getting only gray screen?

I have an iBook G3 Dual USB with 12.5 inch screen, using 10.3.9 - after freezing up and forced shutdown I only get a gray screen on start up. It won't start in Safe Mode, it won't start using fsck. If I start from install disk I get the gray screen with the apple and the spinning gear - forever! If I start and press the option key I get the blue screen with the two arrows but no disks show, and the little watch just keeps spinning. Is my hard disk fried? Is there nothing else to try except the repair shop? Can I connect by Graphite Firewire via ethernet and try accessing it's disk utility? I only have 9.2.2 on it. Thanks.

brucejsp - quoting your note:
...after freezing up and forced shutdown
I only get a gray screen on start up. It won't start
in Safe Mode, it won't start using fsck. If I start
from install disk I get the gray screen with the
apple and the spinning gear - forever!
I went through a similar situation after installing the recent 2007-004 security update. Check out the long and growing problems report thread under "Panther Security Update 2007-004". If you just did this update, it may be the source of your problems. In spite of all of the other suggestions, reinstalling (using archive and install, maintain system settings), then doing all but the 004 update, did the trick.
G4 MirrorDoor Mac OS X (10.3.9) (2) 75GB HDs, Initio Miles U2W SCSI/Firewire/USB PCI Card, Westell DSL Ext. Modem, 1.75 GB RAM

I am not able to access the "Settings" on my iPad 3. I just get a gray screen for about 30 seconds and then the app shuts down. I am also unable to access the App store, iTunes, or any app requiring an internet connection. Any thoughts?

I am not able to access the "Settings" on my iPad 3. I just get a gray screen for about 30 seconds and then the app shuts down. I am also unable to access the App store, iTunes, or any app requiring an internet connection. Any thoughts?

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."

MacBook pro will not boot. I get the gray screen, an apple icon and spinning wheel. Tried to start in safe mode but get the same screen. The only thing different was that I loaded the zedge sync app yesterday. Now getting this problem.

Macbook pro will not boot. I get the gray screen, an apple icon and spinning wheel. I tried to start in safe mode, but get this same screen. The only thing different is that I added the zedge update app to do a sync for adding ringtones to my apple cell phone. How can I get a good boot. I am fairly new to apple computer.

Reset PRAM: http://support.apple.com/kb/PH4405 and then try a normal boot.
Run the Startup Manager to select Startup disk: http://support.apple.com/kb/HT1310
If those did not work your disk may be sick or dying. The top priority at this point is to make a backup copy of your data.
Check the health of the disk. Boot in Recovery Mode (Boot, Command-R). Run Disk Utility. Click on the upper left disk icon. Does the S.M.A.R.T. status say “Verified”? If not the disk/SSD is unhealthy and needs to be replaced. Even if it does not show “Verified” you can still attempt a backup.
Click on the icon indented below, usually called “Macintosh HD” and Verify Disk. If it finishes with a green “OK” message then all is well with the disk. If it shows errors in red then you have found a problem to address once the system is backed up. Do not attempt software repairs until you have secured the data.
If the disk will not show up at all in Disk Utility as your ran the tests above then it may be dead or it may have a bad internal SATA cable. A trip to an Apple store for confirmation would be in order.
If you have an external disk drive you can use as a backup drive then do so. If not Google “Hitachi USB 3.0 external hard drive 1TB” to purchase one or go to a brick-and-mortar store (including an Apple store) to pickup one. Any 1 TB external drive will do.
Assuming it is still breathing you can try to recover the data without booting from the sick disk.
Reformat the external disk. (This will erase all data on the external disk.)
Boot in Recovery Mode. Start Disk Utility. Plug in the new disk. Select it’s disk Icon (the second one down, left justified). Select the Partition tab.
Partition Layout > Single Partition
Name: Emergency Recovery 1 (or whatever name you wish to use)
Format: Mac OS Extended (journaled)
Options… > GUID Partition Table > OK
Apply
Select the Restore tab.
Drag the old system volume (Macintosh HD) to Source.
Drag the new disk volume (Emergency Recovery 1) to Destination.
Click on Restore.
It may take a long time for the backup.
If that will not complete post back for other emergency data recovery methods, including those from a brody.
If the backup succeeds, use the First Aid tab in Disk Utility to select the old volume (Macintosh HD) and Repair Disk. If it does not finish with a green OK message try to repair it once or twice more. If it repairs with a green OK message, will it boot normally? If not, boot from the Recovery Partition and reinstall OS X.
If it is still not healthy, post back for further instructions.

How to get past gray screen on MacBook?

How to get past gray screen on MacBook?

Here are some initial things to try.
http://support.apple.com/kb/ts2570
http://lifehacker.com/how-to-troubleshoot-the-four-most-common-oh-sh-t-mac-48708 0511

TS1411 my desktop Mac OS X is not starting, I get the gray screen with the apple logo and a bar below and then shot off by itself.

My Imac is not starting , I get a gray screen with the logo and a bar below and about one minute the bar desapier and shot off by itself. I try evething that I can think of and not luck. I did disconect all accesories and still the same, I use the start up disc and same.. now I can not get the disc out.
Please advise what I need to do to solve the problem. Recently this computer was upgraded from 10.4 to Mountain lion and add more memory.

Thanks for your help.
Same thing happen when I hold the button, it idle for a while and then turn off by itself. Any more suggestions?
I got the disc..

My Mac can't get passed gray screen, and I cannot boot from cd. Help!

My Mac can't get passed gray screen, and I cannot boot from cd. Help!

Grey Screen
https://support.apple.com/kb/TS2570
https://discussions.apple.com/message/16276201#16276201

My MacBook Pro won't boot on the Mac side I get the gray screen and then halfway through the bar loading it turns off?

My MacBook Pro was downloading apps from iTunes and I shut the computer down at my I laws house or so I thought? When I pulled the computer out of my backpack it was still on? I tried to login and it kept spinning so I turned it off and now I only get a gray screen. I can boot it in the windows side and have an external hard drive with time machine backup on it but don't know how to load it without getting onto the Mac side?
Please help!

turn off the mac completely
as soon AS you hit power button press following 4 keys
Option + Command + P + R
that should reset it

IMac will not boot up, all I get is white screen help

MY iMac will not boot up, all I get is white screen?
what do I need to do to start machine please?

Start with a google search for white screen site:apple.com and peruse the many hits.

I have a MacBook Pro and OS10.6 and am trying to log into a site that requires me to enter a code from a picture ... problem is all I get on the screen is a white '?' in a blue box. What do I need to display the picture?

I have a MacBook Pro and OS10.6 and am trying to log into a site that requires me to enter a code from a picture ... problem is all I get on the screen is a white '?' in a blue box. What do I need to display the picture?

Reload the page. If it doesn't load, choose Activity from Safari's Window menu, find that picture in the list, and see what it says to the right; this may reveal what the problem is.
(91827)

I got a 8gig ipod touch from a freind and all I get on the screen is a usb plug with an arrow pointing towards the itunes logo. How do I resolve this?

I got a 8gig ipod touch from a freind and all I get on the screen is a usb plug with an arrow pointing towards the itunes logo. How do I resolve this? I don't know what operating system it runs, or what year it was manufactured, it is a chrome one.

http://support.apple.com/kb/TS1369
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again.

My computer will not start up. It powers up I get the gray screen with the apple and get the loading progress bar it loads to 25% and the screen goes black

My computer will not start up. It powers up, I get the gray screen with the apple, then the loading progress bar starts loading to about 25% the the screen goes black. what can I try to get my computer up and running?

Carolyn Samit wrote:
iMac, Mac OS X (10.7.1)
Use Command + R for Lion Recovery
Try restarting, when you hear the startup tone hold down the Option key. Then choose the Recovery Partition.

TS2634 all im getting on my screen is an itunes icon and plug in device cord

all im getting on my screen is an itunes icon and plug in device cord

Then do as the manual says and restore your ipod.

TS2570 All I get is gray screen on start up

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