TS2570 Brand new iMac issues?

And if you have this issue with a brand new (one week old) iMac? Do you also have to do al these things trying to fix it? Or does Apple take back the 'old' iMac and immediately changes this for a new one?

You have 14 days from the date of purchase to return a Mac w/no questions asked.

Similar Messages

Is it posiible to install FCS 3 on a brand new iMac (with topped specs)? It will come with Mavericks and that might be an issue....

I'm wondering if it is even possible to install the FCS 3 on brand new out-of-the-box Mavericks OS.... I need FCP 7 for my work. I allready installed FInal Cut Studio 3 on my Mavericks MacBook Air, but that OS was an updated one, from the previos version. It works greate (rendering is a nightmare though :-)).
The thing is that i have read meny post about People unable to Install Finac Cut Studio 3 on a brand new - not updated - Mavericks....
Will i I be able to install Final Cut Studio 3 on a brand new iMac with Mavericks out-of-the-box?

Yes,
I have friends who have FCS 2009 (aka FCS 3) running on 10.9 machines from fresh installs.
Be aware that if you use a third party output device (Kona, Decklink, MXO, etc) you must have the updated drivers as well.
One friend had such issues with his Blackmagic Intensity card in a MacPro that he went back to an earlier OSX to find stability.
x

Brand new iMac freezes constantly! Updates aren't helping!

Hello everyone,
This past Sunday I bought a brand new iMac intel Core 2 Duo with a 250 GB HDD and 1 GB of RAM. At home I set it up with my SAMSUNG 1080p 22" monitor, Apple bluetooth Keyboard and mightymouse, and a Western Digital 350 GB HDD hooked up via USB. I was excited to finally jump on the intel-based Mac bandwagon, as well as experience dual monitors for the first time.
That was Sunday. Tuesday evening I was watching "Rome" on itunes on my Samsung monitor while surfing the web with Omniweb on the iMac monitor. All of sudden, everything locked up. I was able to move my cursor, but nothing responeded to my clicking. I hard booted the system and loaded everything I had going again, and sure enough, it locked up a few moments later. I ran system update, updated everything, then restarted. Time went by and although not immediatly, later that night it froze up on me again.
Fast forward to last nite, and the freezing reached and all time high. 5 times. Each time was when I had a browser open in my iMac window and I had Quicktime playing in my Samsung monitor. I was watching a sports program, with the player fit to the screen.
I have read many posts about intel iMacs freezing late last year, but there was a firmware update that evidently fixed that. I have this update installed, and I have had no luck. I have even contacted Apple Care via phone where I got instructed to unplug everything, plug it back in, start in safe mode, and delete cache. That didn't help me out at all. Am I right insuspecting I have a faulty Video card? I just ordered 4GB of RAM, could this be a RAM issue?

When diagnostics are run on a freezing computer and nothing shows, I'll put the program into a testing loop because this means one of two things: the issue is heat related so running the diagnostics several more times will bring on the heat so that the issue shows up or the installed RAM is marginal, just flaky enough to show up now and again but not so far off that a run through of the memory test catches it on the first run.
As I said in my original post, memory is always a suspect in a freezing or kernel panicking computer. And it does tend to top my list. But from what you describe I'm not quite willing to say, "Why don't you just wait until the RAM upgrade arrives?"

Photoshop CS6 keeps crashing. I am using a brand new IMAC, I have 16GB RAM recently updated as it was running slow with 8GB and lots of hardrive space. When it crashes, i lose all my presents and it changes my preferences, it also fails to save or produce

Photoshop CS6 keeps crashing. I am using a brand new IMAC, I have 16GB RAM recently updated as it was running slow with 8GB and lots of hardrive space. When it crashes, i lose all my presents and it changes my preferences, it also fails to save or produce a recovered file despite settings asking it to do so every 5 mins now. When i try to report the problem, it says it has found an issue and gives me a link to a solution....but wont let me click on the link.... PLEASE HELP! It's killing my productivity.

If the crash started right after you added RAM, it could be a bad Ram dimm. You can try this - change the amount of RAM in Photoshop to 4G, this should stop Photoshop from using the higher ram. If it doesn't crash, it's probably the ram. Or run a diagnostic app. You don't say when it crashes, what you're doing when it crashes - it there a pattern? Did it ever work on this computer? Did it work on your previous computer? Without a lot of data, it could be related to the new computer... What OS version? Did you recently update it? Have you updated Photoshop to the most recent update?
Do you have any plug-ins loaded? Try restarting Photoshop, and immediately press & hold the shfit key to turn off plug-ins.

Brand new imac Retina and can't enter Apple Diagnostics. Doing it wrong?

I've had various issues with my brand new imac retina. I've spoken with Apple Care about two of them (Finder icon issue; slow shut down) and we're working through it all trying to figure out if it's software and whether the current beta update will solve the problem when it comes out. They've extended their 14 day exchange to 60 days for me while we sort it out.
All said, one thing they suggested was to run the Apple Diagnostics by holding down D upon booting. I've tried running this, it comes to a screen wanting me to pick the language, and nothing happens. It's like it doesn't do anything upon picking the language, just sits there.
The Sr. Tech I was talking with just said "that's strange" but with other things we were discussing he went about focusing on the other things.
I may try yet another separate call to discuss this with them but I thought I'd check here to see if anyone has encountered/solved this issue, see if I'm going about it the wrong way.
I'm holding down D and I'm connected by ethernet. This is the new imac retina 5k, 2014.
Thanks.

Clayton Rhoades wrote:
They've extended their 14 day exchange to 60 days for me while we sort it out.
That's might nice of Apple. Personally, I would not be sorting anything out on a brand new Mac. I would be demanding a brand new replacement. One that is suppose to work rigiht out the box.
I may try yet another separate call to discuss this with them but I thought I'd check here to see if anyone has encountered/solved this issue, see if I'm going about it the wrong way.
I'm holding down D and I'm connected by ethernet.
The techs wanted you to run Apple's Hardware Test. See KB Article: Using Apple Hardware Test - Apple Support
Thanks.

Brand new imac - streaming audio/video skips

Hey all,
I just purchased a brand new imac with snow leopard 10.6.1 on it. When I use any sort of streaming media (pandora, hulu, youtube, etc.) it intermittently slows wayyyy down and skips. I have no problems with this on my other computers (2nd gen macbook, lenovo thinkpad.) This problem occurs in both Safari and Firefox. I have tried changing the frequency channel on my router, to no avail. As a whole, the browsers are slower than I would expect them to be.
Any ideas? This is really aggravating, especially since it's so new.

10.6.2 just dropped less than an hour ago, and includes a fix for this....
http://support.apple.com/kb/HT3874
+this update addresses video playback and performance issues for iMac (21.5-inch, Late 2009) and iMac (27-inch, Late 2009) computers that may occur in some situations while AirPort is turned on+

Brand new iMac, kernel panics

I've got a brand new iMac, which frequently crashes, and blames the kernel_task, coreaudiod, FileStatsAgent, PluginProcess or Rome Total War.
I've included the most recent kernel panic.
I've run the dianostics, which came back clea, no issues ( Does this mean I'm out of the woods regarding hardware issues? ).
Any help appreciated.
Anonymous UUID:       2CB87A9C-CBB8-90BA-7A23-0C7285178D9F
Sat Mar 1 19:19:08 2014
panic(cpu 6 caller 0xffffff80050dbe2e): Kernel trap at 0xffffff8005017ca4, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000066, CR3: 0x0000000007c96000, CR4: 0x00000000001606e0
RAX: 0x0000000000000013, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0xffffff8043ed75a0
RSP: 0xffffff8392643b50, RBP: 0xffffff8392643b50, RSI: 0x0000000000000013, RDI: 0xffffff8043ed75a0
R8: 0x0000000000000018, R9: 0x0000000000000018, R10: 0xffffff7f86e36220, R11: 0xffffffffffffffff
R12: 0x0000000000000013, R13: 0xffffff8046b01800, R14: 0x0000000000000013, R15: 0x0000000000000000
RFL: 0x0000000000010293, RIP: 0xffffff8005017ca4, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000066, Error code: 0x0000000000000002, Fault CPU: 0x6
Backtrace (CPU 6), Frame : Return Address
0xffffff83926437e0 : 0xffffff8005022fa9
0xffffff8392643860 : 0xffffff80050dbe2e
0xffffff8392643a30 : 0xffffff80050f3326
0xffffff8392643a50 : 0xffffff8005017ca4
0xffffff8392643b50 : 0xffffff8005014e78
0xffffff8392643ba0 : 0xffffff8005026f68
0xffffff8392643bd0 : 0xffffff80054ced03
0xffffff8392643be0 : 0xffffff80054cec67
0xffffff8392643c10 : 0xffffff7f86e31845
0xffffff8392643c30 : 0xffffff7f86e31489
0xffffff8392643c60 : 0xffffff7f86e2e7da
0xffffff8392643ce0 : 0xffffff7f86e2e9d3
0xffffff8392643d40 : 0xffffff7f8751b5ce
0xffffff8392643da0 : 0xffffff7f8643e0f6
0xffffff8392643de0 : 0xffffff7f8643e1b3
0xffffff8392643df0 : 0xffffff7f86438ecb
0xffffff8392643e20 : 0xffffff7f86438e45
0xffffff8392643e60 : 0xffffff7f864183dd
0xffffff8392643eb0 : 0xffffff7f8640fa38
0xffffff8392643ee0 : 0xffffff7f8640f9cf
0xffffff8392643ef0 : 0xffffff7f8640de09
0xffffff8392643f30 : 0xffffff7f8644cdf7
0xffffff8392643f50 : 0xffffff7f8644cda6
0xffffff8392643f70 : 0xffffff7f8644ce1c
0xffffff8392643f90 : 0xffffff7f8644cf10
0xffffff8392643fb0 : 0xffffff80050d6ff7
      Kernel Extensions in backtrace:
         com.apple.iokit.IOBluetoothFamily(4.2.3f10)[87FE20F9-499A-3125-B216-F9120B6D4AB 5]@0xffffff7f86408000->0xffffff7f864a4fff
            dependency: com.apple.iokit.IOUSBFamily(675.4.0)[5C861553-BC5A-3979-A6B4-58C57879DD40]@0xff ffff7f85f29000
            dependency: com.apple.iokit.IOReportFamily(23)[D203F7D3-47CA-382B-B401-8535CD4CBC49]@0xffff ff7f862b7000
         com.apple.driver.AppleMultitouchDriver(245.13)[01E1A307-467C-32BC-90CA-04624BFE 3887]@0xffffff7f86e2c000->0xffffff7f86e42fff
            dependency: com.apple.iokit.IOHIDFamily(2.0.0)[5D59740C-447F-37DA-B881-6F470878CF56]@0xffff ff7f85fff000
         com.apple.driver.AppleBluetoothMultitouch(80.14)[4316CCE9-09F9-30E0-8454-0FA609 7498EF]@0xffffff7f87519000->0xffffff7f87526fff
            dependency: com.apple.iokit.IOBluetoothFamily(4.2.3f10)[87FE20F9-499A-3125-B216-F9120B6D4AB 5]@0xffffff7f86408000
            dependency: com.apple.iokit.IOHIDFamily(2.0.0)[5D59740C-447F-37DA-B881-6F470878CF56]@0xffff ff7f85fff000
            dependency: com.apple.driver.AppleMultitouchDriver(245.13)[01E1A307-467C-32BC-90CA-04624BFE 3887]@0xffffff7f86e2c000
            dependency: com.apple.driver.IOBluetoothHIDDriver(4.2.3f10)[E22B0FDD-0D9B-372B-8D9F-027BC5D D47F7]@0xffffff7f864b5000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide:     0x0000000004e00000
Kernel text base: 0xffffff8005000000
System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
System uptime in nanoseconds: 268542338321
last loaded kext at 15731793686: com.apple.driver.AppleBluetoothHIDKeyboard          170.15 (addr 0xffffff7f8727e000, size 24576)
last unloaded kext at 235987989997: com.apple.driver.AppleFileSystemDriver          3.0.1 (addr 0xffffff7f87506000, size 8192)
loaded kexts:
com.apple.driver.AppleBluetoothMultitouch          80.14
com.apple.driver.AudioAUUC          1.60
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.filesystems.autofs          3.0
com.apple.iokit.IOBluetoothSerialManager          4.2.3f10
com.apple.driver.AppleMikeyHIDDriver          124
com.apple.driver.AppleMikeyDriver          2.6.0f1
com.apple.driver.ApplePlatformEnabler          2.0.9d1
com.apple.driver.AGPM          100.14.15
com.apple.driver.X86PlatformShim          1.0.0
com.apple.driver.AppleHDA          2.6.0f1
com.apple.driver.AppleUpstreamUserClient          3.5.13
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.GeForce          8.2.4
com.apple.driver.AppleIntelHD5000Graphics          8.2.4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.3f10
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AppleBacklight          170.3.5
com.apple.driver.AppleHWAccess          1
com.apple.driver.AppleSMCLMU          2.0.4d1
com.apple.driver.AppleLPC          1.7.0
com.apple.driver.AppleMCCSControl          1.1.12
com.apple.driver.AppleThunderboltIP          1.1.2
com.apple.driver.AppleIntelFramebufferAzul          8.2.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          35
com.apple.driver.AppleUSBHub          666.4.0
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.5.1
com.apple.driver.AppleSDXC          1.5.2
com.apple.iokit.AppleBCM5701Ethernet          3.8.1b2
com.apple.driver.AirPort.Brcm4360          831.21.63
com.apple.driver.AppleAHCIPort          3.0.0
com.apple.driver.AppleUSBXHCI          670.4.0
com.apple.driver.AppleRTC          2.0
com.apple.driver.AppleACPIButtons          2.0
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleSMBIOS          2.1
com.apple.driver.AppleACPIEC          2.0
com.apple.driver.AppleAPIC          1.7
com.apple.nke.applicationfirewall          153
com.apple.security.quarantine          3
com.apple.driver.AppleBluetoothHIDKeyboard          170.15
com.apple.driver.AppleHIDKeyboard          170.15
com.apple.driver.IOBluetoothHIDDriver          4.2.3f10
com.apple.driver.AppleMultitouchDriver          245.13
com.apple.kext.triggers          1.0
com.apple.iokit.IOSerialFamily          10.0.7
com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.6
com.apple.driver.DspFuncLib          2.6.0f1
com.apple.vecLib.kext          1.0.0
com.apple.iokit.IOAudioFamily          1.9.5fc2
com.apple.kext.OSvKernDSPLib          1.14
com.apple.iokit.IOAcceleratorFamily          98.14
com.apple.nvidia.driver.NVDAGK100Hal          8.2.4
com.apple.nvidia.driver.NVDAResman          8.2.4
com.apple.iokit.IOBluetoothFamily          4.2.3f10
com.apple.iokit.IOSurface          91
com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.3f10
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.iokit.IONDRVSupport          2.4.1
com.apple.driver.AppleSMBusPCI          1.0.12d1
com.apple.driver.AppleSMBusController          1.0.11d1
com.apple.driver.AppleHDAController          2.6.0f1
com.apple.iokit.IOHDAFamily          2.6.0f1
com.apple.driver.X86PlatformPlugin          1.0.0
com.apple.driver.AppleSMC          3.1.8
com.apple.driver.IOPlatformPluginFamily          5.7.0d10
com.apple.AppleGraphicsDeviceControl          3.4.35
com.apple.iokit.IOAcceleratorFamily2          98.14
com.apple.iokit.IOGraphicsFamily          2.4.1
com.apple.driver.AppleThunderboltEDMSink          2.1.3
com.apple.driver.AppleUSBMergeNub          650.4.0
com.apple.driver.AppleUSBComposite          656.4.1
com.apple.driver.AppleThunderboltDPOutAdapter          3.1.7
com.apple.driver.AppleThunderboltDPInAdapter          3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily          3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.5
com.apple.driver.CoreStorage          380
com.apple.iokit.IOUSBUserClient          660.4.2
com.apple.driver.AppleThunderboltNHI          2.0.1
com.apple.iokit.IOThunderboltFamily          3.2.7
com.apple.iokit.IOEthernetAVBController          1.0.3b4
com.apple.iokit.IO80211Family          630.35
com.apple.driver.mDNSOffloadUserClient          1.0.1b5
com.apple.iokit.IONetworkingFamily          3.2
com.apple.iokit.IOAHCIFamily          2.6.5
com.apple.iokit.IOUSBFamily          675.4.0
com.apple.driver.AppleEFINVRAM          2.0
com.apple.driver.AppleEFIRuntime          2.0
com.apple.iokit.IOHIDFamily          2.0.0
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          278.11
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.AppleKeyStore          2
com.apple.driver.DiskImages          371.1
com.apple.iokit.IOStorageFamily          1.9
com.apple.iokit.IOReportFamily          23
com.apple.driver.AppleFDEKeyStore          28.30
com.apple.driver.AppleACPIPlatform          2.0
com.apple.iokit.IOPCIFamily          2.9
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
com.apple.kec.pthread          1
System Profile:
Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i7, 3.5 GHz, 32 GB, SMC 2.15f2
Graphics: NVIDIA GeForce GTX 775M, NVIDIA GeForce GTX 775M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3138362E4130304C4620
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3138362E4130304C4620
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3138362E4130304C4620
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3138362E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.63)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE SSD SD0128F, 121,33 GB
Serial ATA Device: APPLE HDD ST3000DM001, 3 TB
USB Device: FaceTime HD Camera (Built-in)
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: iMac, Apple Inc., 23.10

Did this happen before 10.9.2? I have been having issues since 10.9.2 on my Early 2011 MBP and was able to definitively narrow it down to apple's graphics driver logic.
How did I come to this conclusion?
- Boot from my carbon copy cloner bootable backup and open an app that requires the discrete GPU (photoshop), gfxCardStatus indicates discrete GPU activated. Result: No problem
- Boot OS X without any startup items (If you have a problem with the automatic resume launching a discrete GPU requiring app before you get to quit .....hold SHIFT immediately after you start logging in)
- Open the same app under 10.9.2. Result : Screen flashes, gfxCardStatus indicates discrete active, OS X logs me out.
- Install standalone 10.9.2 package. Repeat steps. Result: SAME
- Create new account (in case it has to do with something I am not seeing). Repeat steps. Result: immediate logout (no extensions active etc on the new account)
So now i have a ton of kernel panics and crash reports from the window server from repeatedly testing different variations of my hypothesis. Conclusion: issue with automatic graphics swicthing.
So what I'm saying is it is possible that you do not have a hardware problem, but was just unlucky enough to get an iMac /w 10.9.2 on it. If that's the case then I would just recommend holding off for a lil 'till a fix is released.

Brand new iMac: super slow web browsing

Brand new iMac is super slow while browsing the web.
We have cable internet, and the iMac is connected via ethernet cable to an Airport Extreme router. We have a Windows machine connected to the same router.
The Windows machine loads web pages extremely quickly, the iMac takes 20 seconds to a minute to load anything.
Clearly there is a settings problem on the iMac. No idea what.
It isn't the router.
It isn't the broadband connection.
It isn't the DNS server.
Please help!

I'm not sure if you understood my original post, however, I will re-iterate it here.
I have several machines connected to the same network.
MacBook Pro
Windows machine
iMac.
Only the iMac exhibits any problems.
Clearly, the ISP is not the issue. The iMac is connected via Ethernet to the same router as the PC.
Clearly the Mac is the problem.
Changing DNS server has no effect.

No https on brand new iMac

Brand new iMac and I can't access https sites. I'm using the default administrator account so no parental controls are configured. The only thing I've done so far is connected to the internet, changed some personal preferences (desktop picture, dock behavior), and downloaded some updates.
Also, for being brand new with nothing installed/running, it seems to be running slow. Safari responds slowly, launching items from the dock takes minutes not seconds.
Any ideas for either of these issues is appreciated.

Not sure if this is relevent to gaining access to https sites, but have you installed the latest Java update from Apple?
Java for OS X Lion Update 1
It's been a while since I set up my new Mac but I think it came without Java installed and I had to downloaded it. If your Mac is new and has never had Java installed you won't be offered the update. You should have an app in your Utilities folder called Java Preferences. If it's there, launch it and see if it tells you anything.

Brand new iMac 27 2011 won't boot after Lion upgrade

Got a brand new iMac 27 2011 yesterday and did an update to 10.6.8 first before installing OSX Lion over it...
After restarting it just shows then the "prohibitive icon" on screen and shuts down after few seconds...
It won't even boot from an USB stick with the OSX Lion image on it...
Recovery partition works but can't do a reinstall from there....
So going back to 10.6.8 now...

Just so you know I purchased brand new imac in July and did the same upgrade as you. I just installed Lion but did not have any issues. Only one concern overall though, it slowed down my new imac a bit. Not sure if there are settings or not but Leopard was faster than this. AppStore, iTunes are eating lot of memory and CPU util goes up.

LR 5 running extremely slow on a brand new iMac

Hi, I just got a brand new iMac (specs will be attached on bottom) because my old pc was slowing down. I downloaded the CC LR and PS trials so I can see how the machine works, figuring it would be way faster then my old one (2009 machine, specs also on bottom). Unfortunately, LR is running much slower on my new machine and I am quite frustrated since I only bought the iMac due to performance issues with my old machine. I am hoping that it has to do with the setup and am hoping someone here can help me figure it out, or I will have to return this machine.
I really wished that I could talk with customer service, but that seems to be not an option, which makes me quite disappointed with CC and Adobe. I have the Scott Kelby LR5 book and set preferences up the way he did, but maybe I am missing something that he is not talking about. I have used LR since version LR3 and have not had any issues with it on my other machine, besides it slowing down now that I got a camera that produces bigger files sizes than my old.
Please let me know what other info I should supply. Thanks so much!
old machine specs where LR5 is running much faster then on this brand new one

HI this has been well discussed on the Macrumours forums and here too. Seems to be an Adobe thing as other similar software does not do this.
may be down to LR not making use of the GPU or some other reason, I'm trying to make my mind up between buying LR 5 or buying Capture One a pro 8 Which is a fantastic piece of software which does make use of GPU.
i Was hoping LR6 would come out soon (March 2015) but apparently that is just a rumor with no substance.
decisions decisions!

My brand new iMac loses its WiFi connection when it goes to sleep, does anyone have a proven fix?.

I have a MacBook that is about 4 years old and a brand new iMac both are running the most up to date version of Lion. My old MacBook has no issues; however, my iMac loses its WiFi connection every time it goes to sleep. There are some discussions about this already out there but does anyone have a proven fix. This is very frustrating.

I was having the same problem for a long time. I tried everything but nothing seemed to make it stay connected. It was very frustrating. I just got a new Airport Extreme.....bang!.....all better. Problem gone.

Please HELP!! Brand New iMac- Won't turn on!!!!!

Someone please help!!
I JUST purchased a brand new iMac today, no more than 4 hours ago! I brought it home and followed the set up instructions and pressed the "power" button.
The fan comes on- it sounds weak to me, then it slows down, the little white light at the botton right hand side comes on, but the screen remains BLACK!!! Nothing comes on my screen!!
I am NEW to Apple, so I am CLUELESS as to why this is happening or what is going on- not to mention EXTREMELY AGGRAVATED that I cannot find any tech support AT ALL- not on the phone, not on chat, not anywhere!!! I have waited almost 2 yrs to purchase a new computer- I chose an iMac, and this is the crap I get.
Please help!!!!
iMac 17inch Mac OS X (10.4.4) New

Dawn,
Having suffered my share of 'difficult' products, I can understand your frustration. This is compounded by the financial restraint you exhibited for 2 years of saving. Your experience should not just be good, it should be exceptional.
There may be something wrong with your machine. The white light is on when the machine is booting or the display is sleeping. The light will softly flash on and off while the machine is sleeping.
The fan should be as quiet as possible, to the point of being a low rumble/whisper or not even heard. It sounds like your computer is stuck in a startup mode.
Calling Apple will get this issue resolved to your satisfaction in a timely manner. If you state the issues they should be more than helpful. You can try a few things for now.
Press and hold the power button on your machine for a while and see if it reboots.
If you look on this page:
http://docs.info.apple.com/article.html?artnum=303124
You will notice the instructions for zapping the pram (keys held down when you press the power button and held continuously) : Press Option-Command-P-R until you hear two beeps (release)
Try that next. Your machine should be restarting when you toggle the power button.
Another quick thing you may want to try is shutting down the machine, unplugging everything (every cable including the power cable), waiting about 2 minutes, then plugging in just the keyboard and mouse and starting the machine with the power button.
Good Luck,
-j

Why is my brand new iMac 27' display dark?

I just bought a brand new iMac and this is what the screen looks like:
at full brightness:
http://uploadphotos.co/images/17459272055549859163.jpg
At lowest brightness the glitch is not even visible:
http://uploadphotos.co/images/91589219794648838918.jpg
I've taken screenshots and the darkening/glitch doesn't appear in the screenshots so it must be the display itself.
It's the brand new 3.4 ghz intel core i7...
Is there a firmware update or something for this?
Ie, is it a known issue or do I just have a deffective display?
Thanks in advance for any help.

It may be that if you call Apple Customer Support, the Tech may be able to give you a "fix" over the phone or at least help you diagnose the problem. If you have to ship it back, try to arrange with Apple to have a delivery service (i.e. UPS, FedEx, DHL, etc.) pick up the computer at your home with insured shipping both ways.
Try to work with the Apple Customer Support.

My brand new iMac keeps dropping wifi connections

At least 2-3 times daily my brand new Imac drops the connection to my home network- I have tried to reboot my airport extreme- my ipad and iphone and nest thermostat do not have these issues of dropped connections. As soon as I click the pale wireless signal at the top of the imac, it finds my home network and joins again, but it is a drag to have to redo this every time I want to stream music around the house or check my mail. Any Ideas? All of my updates are current. Thanks

This has helped some although, unfortunately, not everybody:
http://osxdaily.com/2011/11/06/lion-wi-fi-problems-solution-mac/?utm_source=feed burner&utm_medium=feed&utm_campaign=Feed%3A+osxdaily+%28OS+X+Daily%29&utm_conten t=FaceBook

TS2570 Brand new iMac issues?

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