TS2570 My mac pro book 13 just shows grey screen and booting up but nothing else

My mac book pro 13 just as grey screen and trying to boot up any ideas thanks

I am having the same problem on my Mac Book Pro 13" Mic 2010. The sceen goes gray on reboot with the spinning wheel.

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I updated Efi firmware, but force quit twitter to install. Now system won't come on, it just shows grey screen with the spinning wheel loading. I am running lion 10.7.3

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Thank you

The following support article is somewhat outdated. Where it refers to booting from an installation disc, you should boot from your recovery partition (if running 10.7 or later) by holding down the key combination command-R at the chime.
Mac OS X: Gray screen appears during startup

On startup Mac Pro I get a blue screen and a cursor on the upper left. The mouse cursor shows up independently. Is it likely a video card failure?

On startup Mac Pro I get a blue screen and a cursor on the upper left. The mouse cursor shows up independently. Is it likely a video card failure?

I managed to boot the computer and get the desktop to show. I now have a "repaired" computer. There are several problems that have cropped up. One is that I can only start up now in Safe Boot mode. Is there a way to turn it off? Also, I do not have a sound list, so I can't access anything requiring audio. Google Chrome only shows up as a white screen. Pictures that loaded before don't load in browsers, etc. Any suggestions? I figure I should reinstall Mac OS Lion for starts, maybe even do a mirror backup and reformat the drive. I think this drive has turned into scrambled eggs...what a headache!

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Hello transcend94,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
iTunes: Understanding iTunes Media Organization
http://support.apple.com/kb/ht3847
Avoid using different versions of iTunes, or you may be unable to locate content, or may import or transfer content to the wrong location.
Best of luck,
Mario

My mac book pro will not start, i hear the fan sometimes but nothing else

my mac book pro will not start, i hear the fan sometimes but nothing else

What is the exact model of your Macbook Pro?

Just a grey screen and an Apple logo!

I installed 10.4.11 yesterday on my old mac, and today when I started it up for a brief second it showed a small folder with a question mark in it which then turned to a folder with the smiley face mac logo and then the grey screen with the Apple, but then freezes there! I put in the install disc and went to Startup disk, but it just keeps 'thinking'* and won't let me select the '10.4.11 on HD' folder!
Any suggestions, or should I just reinstall?
(* - thinking, as in little swirly loading wheel!)

The folder with the ? indicates it can't find an OS to boot from. So, possibly the OS is corrupted or the hard drive is bad. Boot from the startup disk. (restart and hold down the 'c' key). From the menu Utilities select Disk Utility. Does the hard drive show up? If so run Repair Disk. If not you may have a hardware problem. It would help if you elaborated on the specs of the "old" mac.

How can I get rid of The Grey screen and boot my macbook?

Today I was on my MacBook Pro (bought July 2011) and it went to a blank blue screen. I powered it off and tried to restart it. It loaded the apple and spinning circle but it went to a grey screen and froze there. I've read and tried a lot of different things already but nothing has worked. I did the hardware test and it found no problems. I tried to safeboot it. I tried everything on here: http://support.apple.com/kb/TS2570 except the last suggestion (I'd rather not have to lose all my files unless absolutely nesseccary). I also tried the "hold Command + R keys" to try and get to utilities. Anything else out there that I could try? Not sure what the exact operating system is either.

I wouldn't assume that's the hard drive. The fact that the screen turned blue all of a sudden isn't necessarily an indication of a hard drive failure. Check out this post I made yesterday:
https://discussions.apple.com/message/21756819#21756819
My personal opinion would be to try and boot from an external hard drive with the appropriate OS installed. With a 2011 model, I would assume that should be Snow Leopard or later. AHT doesn't catch everything, and I don't know if it even does drive scans for bad blocks. I do know for a fact that it pretty much limits itself to digital interfaces and can't go beyond analog driver stages. For example, if the driver stages of a FireWire port or ethernet port are blown, AHT will report them as being OK.
If you got hit by a transient, which could indicate an internal supply problem or a line problem if you were connected to the internet via a wired connection or you were running off the charger, there's no telling what it might have caused the drive to do (if it's the drive) and it could easily cause the screen to suddenly go to blue, but what other damage was done?
My point is that you need to confirm what the source of the problems are. If there's a logic board problem, your drive and data may be OK. If the drive is bad, some of it may still be recoverable. The problem may very well be drive related, but I wouldn't go out and start throwing money at new parts without first confirming what the cause of the problems is.
Hope this helped, and good luck.

Mac Pro Laptop stuck on grey screen

I just had a software update on my Mac Book pro, and now it is stuck on the grey screen. Can anyone help?

atebc wrote:
If I can save the files on the drive, that is fine, but I don't really care if I can just get through a re-install of Snow Leopard.
It's not installing you have a problem with the drive, I suspect it's a failed sector someplace and the only way to curre it is to Zero Erase the drive and reinstall OS X.
#20 Zero Erase and Install OS X
But before you do that, you install OS X on a external drive, this way you can option key boot from the external drive and GRAB YOUR FILES before Zero Erase the internal drive and reinstalling OS X again.
#19 Data Recovery
I did not go through everything inthe steps, most of it but not the hookup of an external drive.
Well do this now, when you option key boot off of it you can grab your files off the internal drive.
Create a data recovery, undelete boot drive

No OSX installer will boot on Mac Pro from any drive (grey screen), but Windows installer does...

Greetings,
Neither OSX 10.5 (shipped with my Mac) or 10.6 disks will start on either of my Mac Pro dvd drives. They will not run from my Macbook (Mac Pro on firewire target mode) either, nor from a partition on the Mac Pro HDD. They always go as far as the grey logo screen with the spinning wheel, where they get stuck.
Verbose mode will display the following lines where it gets stuck:
DSMOS has arrived
Warning - com apple.driver.InternalModemSupport declares no kernel dependencies; using com.apple.kernel.6.0
Then it lists two ethernet addresses and nothing else.
I have reset the PRAM about a hundred times in the last days. Same goes for the SMC, well, maybe only a dozen times this one... I have run fsck, too.
I can no longer run the hardware test on the install disk 2, but when I still could a couple of days ago, all was reported fine.
BTW Windows installer will load though... What is going on here?!?
Any suggestion (other than suicide, yet anyway!) would be greatly appreciated.

Windows won't give a kernal panic or BSOD because it is a Mac related hardware issue.
If you can't boot from CD/DVD:
http://www.macfixit.com/article.php?story=20050311073316780
What resetting NVRAM does:
http://devworld.apple.com/qa/qa2001/qa1103.html
Your asking about a Mac Pro, but those are not "G5" and the OS can't be transferred between PowerMacs and Mac Pro.... are you sure we are talking about only Mac Pros?
Putting XP and Mac OS on the same drive, that doesn't strike me as what one would do; keep them on different drives.
And, if they are on the same drive, then you really haven't reformatted the drive, which would involve wiping any and all partitions, and then creating your Mac Standard (HFS+ Journaling) and backup XP with WinClone or install it to another drive.
I don't have trouble with Windows, but I do with the Boot Camp Assistant and drivers.

TS2570 My Mac stays stuck on the grey screen. Doesn't boot up. I've tried everything the shift key to safe boot still doesn't boot. I've tried the option key n only has one option to go into. please help. problem Is I bought off a friend so I have no disk

My Mac stays stuck on grey screen. I've tried the option key. The shift keys. Nothing helps. The problem is I bought the computer off a friend and I don't have any disks. Any suggests would be great..

Can you see a serial number anywhere? Don't post it here, just let me know if if you have it.

When i boot my mac it opens with a grey screen and the wireless keyboard, mouse illustration and won't do anything elsens,

When I turn on my iMac (27" intel) all I get is connect my wireless keyboard and mouse on a grey screen. The mouse will connect (sometimes) after I wiggle it a bit, but nothing from the keyboard. After a few minutes the disk utilities box comes up. I ran permissions and repair permissions, verify and repair on my computer and it tells me everything is ok. But it won't let me past this screen. Any suggesions? Help!?!

Hi Grace Be,
Welcome to the Support Communities!
The articles below may be able to help you with this. I've summarized some of the key points below for you. Click on the links to see more details and screenshots.
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570
Disconnect, test peripheral devices and network cables
Note: "Peripheral devices" refers to external devices other than what came with your Mac, such as hard drives, printers, or hubs that you connect via a USB or FireWire cable.
Shut down your Mac. If necessary, hold your Mac's power button for several seconds to force it to power down.
Disconnect all peripheral devices such as external hard drives or printers (leave only the display, a keyboard, and mouse connected).
Disconnect any Ethernet cables.
Start up your Mac.
If you can start up this way, one or more of your peripheral devices (or installed software related to the device) is probably causing the gray screen issue. Connect one device, then restart your Mac to test for the issue. Repeat the process until you locate the device at issue. Check with the manufacturer of the device for support or possible software driver or firmware updates that may be available for the device. Try a different cable with the device if possible (such as a different USB or FireWire cable).
If you are using a desktop Mac with a third-party keyboard and/or mouse device, and the issue still occurs, try starting up with an Apple keyboard and mouse connected instead. Try starting with no keyboard and mouse connected, then connect them after start up. Also, try a different USB port on your Mac.
If the gray screen issue persists with no devices connected, go to the next section (with the peripherals still disconnected).
Perform a Safe Boot
Shut down your Mac. If necessary, hold your Mac's power button for several seconds to force it to power down.
Start your Mac, then immediately hold the Shift key. This performs a Safe Boot. Advanced tip: If you want to see the status of a Safe Boot as it progresses, you can hold Shift-Command-V during start up (instead of just Shift).
Note: A Safe Boot takes longer than a typical start up because it includes a disk check and other operations.
If your Mac starts up as expected, immediately try restarting.
If the Safe Boot does not work, or the restart after a successful Safe Boot does not work, go to the next section.
Reset the NVRAM / PRAM
Shut down your Mac. If necessary, hold your Mac's power button for several seconds to force it to power down.
Reset the NVRAM / PRAM.
I hope this information helps ....
Have a great day!
- Judy

How can I install Aperture on my new Macbook Pro. I am up to date with my Mac Pro, I have the Aperture 1 and installation disks but cant remember how I got to 3. Can anyone help? Many thanks regards Alf

I have an up to date version of Aperture on my Mac Pro, and I would like to install it on my new Mac book Pro. I have the original installation disks for Aperture 1 and 2. I cant remember how I got to Aperture 3, I think it was via a web download but not sure. I have checked my purchases in the App Store but there is no indication of me buying an upgrade to Aperture 3.
Ive tried to download it from the App Store but it wants me to pay again.
Can anyone help on how to install Aperture 3 on my new Macbook .
Many thanks regards Alf

Then you can download the Trial version of Aperture 3 and unlock it with your serial numbers - you will need all three for all three versions: A current link to the Trial version is in this support document, also instructions on how to reinstall on different systems:
Aperture 3.4: May quit unexpectedly on launch after updating
Regards
Léonie
BTW: Your Aperture 3 serial number will be displayed in the "About" panel - the panel you see, when you use the command "About Aperture" from the Aperture menu in the main menu bar.

MacBook shows grey screen and question mark folder on startup.

Have tried different things that have been suggested....reboot PRAM holding down option command P R etc but nothing yet has worked. Don't have installation disk as MacBook is 9 years old so must've thrown disk out years ago. Any ideas?

Mac OS X: Gray screen appears during startup
and since you'll probably need it http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

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Out of the blue; my 2008 (1.8Mhz) Mac mini wont boot up and it just stop after showing a grey screen with white Apple logo on it.
I insert the DVD and ran Apple hardware Testing; strangly the machine passed all the hardware test. I did changed the logic board battery but still no luck! Can anyone help me to resolve this issue please?

Mac OS X: Gray screen appears during startup

My MacBook Pro ran out of battery and shut down ,will power up but goes to panic screen on start up but nothing else , how can I get past this screen to try to fix problem?

MacBook Pro battery ran low and computer shut down , after charging battery I tried to start up and I got an Apple on a gray screen with spinning wheel that went to a panic call out screen and that's as far as it will go. I've tried start up with command keys ,a few got me to a different screen but nothing has let me into any place I can use to try and repair problem. Anybody have an idea of what's wrong with my laptop and a way to fix it ?

see if you can start up in safe mode. What is safe mode?

TS2570 My mac pro book 13 just shows grey screen and booting up but nothing else

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