TS2621 Can receive ipad mail can reply to received mail cannot send

My ipad student won't send mail. I can reply to and send incoming received mail. I can forward mail. I can't compose and send new mail I have deleted and added server. I have checked aol mail acct password. Same issue on my iPhone

Hi Marilyn,
If you're having trouble sending new composed mail, I would try this article, especially step 5:
iOS: Unable to send or receive email
http://support.apple.com/kb/ts3899
5. Delete the account from Settings > Mail, Contacts, Calendars and then add the email account again on the iOS device.
Cheers!
- Ari

Similar Messages

Can anyone recommended an app for excel spreadsheet. One that I can username iPad that can do the same functions as excel of desktop,or laptop ??

Can anyone recommended an app for excel spreadsheet. One that I can username iPad that can do the same functions as excel of desktop,or laptop ??

Thanks for the advice. Just don't want to waste money on apps trying to get the right on. Not looking to do too much, just add filters maybe create a pie chart. Will the app you mentioned give added sums at the end of the spreadsheet like it would on the windows version?

We purchased a new iPad2 and registered it using a 'new' iCloud email/ID. We are unable to send email from the iPad and iPhone. The error is: Cannot send mail. The user name or password for iCloud is incorrect.

We purchased a new iPad2 and registered it using a 'new' iCloud email/ID. We are unable to send email from the iPad and iPhone. The error is:>> Cannot send mail. The user name or password for iCloud is incorrect.

About ~20 hours later, this ended up solving itself. We can send email using the '.icloud' email from both the iPad and iPhone. Advise would be 'wait' before you start seeking alteranatives like yahoo, hotmail, etc. This definitely is a convenient way to keep all your 'cloud' information in a centralized place, including the common email...

My Outgoing IOS E-Mail SMPT says OFFLINE and I cannot send email, only receive. suggestions please?

Hello, My Outgoing IOS e-mail says OFFLINE (SMPT) and I cannot send e-mails, only receive. Internet connection is fine and my Internet Company says all connections are fine with their server and passwords are good too. Says issue is with Apple. Any suggestions please?

Hello Fab A.,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning Mail:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

I can receive AOL mail on my iPhone but I cannot send email.

I can receive email for my AOL account on my iPhone but I cannot send email from the iPhone. I can send email OK from a computer. I have AT&T service.

razmee209 (and others in this community)... HELP!
I have the same issue - I can receive email on my iPhone, but cannot send messages.   Keep getting error message: (Cannot Send Mail - The user name or password for "SMTP:[email protected]" is incorrect
This issue occurred when I changed my AOL password.   I also updated my password on my iPhone.   After exploring this issue more deeply, it appears that my iPhone did not update my password for outgoing mail (as that are more "dots" in the password field for my outgoing server account, than for the incoming server passward that was just updated.
I am unable to change ANY of the information or settings in any of the outgoing mail server accounts - except only to toggle each account ON or OFF.   All other information is "greyed" out, and unavailable and inaccessible.
I know that if I could just change (or somehow sync) the outgoing password to match the new incoming password.
PLEASE HELP!!

When I create a new mail or reply to a mail, where is the new window?

Suddenly, I can´t reply or create a new mail because when I do, the new window never appears! When I look in "Windows", I can see a list with all the empty "New Mail". But where are they? Help! Have I by mistake made some strange settings?
MacBook Pro Mac OS X (10.1.x)

Look for additional information that may be available in the form of error messages written to the Console:
1. Open /Applications/Utilities/Console.
2. From the File menu, choose either Open Console Log, or Open System Log, or both, so that Console displays the contents of both system.log and console.log.
3. Reproduce the problem and look at the bottom of the Console windows for messages that might be written there as a result.
<hr>
Do you have any Mail plug-ins? In the Finder, go to each of the following folders (if they exist). What do you see there?
/Library/InputManagers/
/Library/Mail/Bundles/
~/Library/InputManagers/
~/Library/Mail/Bundles/
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there.

How do I fix Mail in Snow Leopard where I cannot send emails from my account to another account I've set up in Mail, but the reverse works fine?

I have a problem with Mail in Snow Leopard in that I cannot set up two email accounts for myself and my wife with the same ISP and have them operate properly. I've set up the accounts in strict accordance with my ISP's instructions for setting up email accounts on Mac Mail but I cannot send an email from my account to my wife's without a drop-down message appearing that Mail 'cannot send the email from this server. Please edit the server list'. No amount of tweaking appears to work. Applecare consultants have so far been unable to get it to work and a recent visit to the local Genius Bar in the Apple Store was fruitless also. My ISP's help line was unable to solve the problem even with a supervisor level consultant. The ISP concluded it was some kind of 'bug' in Mail.
I could send emails from my wife's account to mine, but not vice versa; I could send emails to other addresees without any problem and I can send emails from my account to my wife's using the ISP's webmail.
Does anyone please have a solution to my problem? At the moment we're operating one account (mine) on my Macbook and my wife's is set up on her iPad2. As we prefer to use the Macbook for storage and (using Time Machine) for back-up of our data, the two accounts on separate machines is a nuisance.
Another factor is that I prefer to control when I download emails and set my preferences accordingly. One of the so-called 'fixes' that were tried wound up downloading emails regardless of settings, even after removing my wife's account; the matter was remedied only after I had removed all accounts form Mail and started afresh from scratch.

You'll have to pardon my ignorance of some computer terminology; I'm a retired manager and not a computer technician, hence my muddling up of client and server terminology.
Re your comment about Port 339: I did qualify this with (?). As I wrote, it all happened at lightining speed and the guy at the Genius Bar didn't bother explaining what he was doing. Port designation contained 3s and 9s to the best of my recollection.
That said, you seem to be spot on re setting up a 'dummy' client in Mail. I set it up as you suggested and I can send to and receive from this client without a problem. You appear to have identified the solution, notwithstanding the claims of the ISP's 'experts'.
The next problem I have now is sorting out my wife's mailbox that is so troublesome whenever I set it up on Mail.
All the other set-up advice to date yielded a similar result; inability to send from my account to her inbox. Perhaps deleting her details from the account altogether and setting them up again from scratch may be the solution and I shall try that in due course. The impediment that I have with this at the moment is that my ISP admits that it has 'a technical problem with its email servers' and some of its related web pages that prevent my doing this myself. I will have to go through the telephone 'help' line and ask the technician to set it up at their end on my instructions. This has some disadvantages in that I have to divulge the password to the account to the operator rather than keeping it anonymous by doing it on-line. You may have solved the problem, but until I can successfully sort out a working mailbox for my wife i cannot definitively say so.
Many thanks for your perseverance. You've made more sense than anyone else so far and that deserves some points, surely?

Can't create new mail or reply to received emails

I haven't changed anything on mail but suddenly 2 weeks ago when I clicked on new(mail) - nothing happened and its the same with reply or reply all or forward. Eventually the "whirly thing" comes on and I have to force quit.
I can receive emails ok.
Please help.

Hi Stanley
I tried what you said regarding the disk permissions but its still the same. The thing is I can't actually create an email to send so I can't try the second option you suggested.
When I click on New Mail and nothing happens - the box doesn't even appear for me to start typing then eventually the whirly thing comes on and I have to force quit Mail. In the Force Quit Applications box it has Mail then in brackets Not responding.
My ISP is virgin and its Mac Mail and its a POP account.

TS2998 Help!!! All of a sudden my "send" in Mail is greyed out and i cannot send emails. Any ideas, I can receive them ok.

Can anyone help me......... All of a sudden my "send" in Mail is greyed out, I can receive mail but cannot reply or send a new mail message.

Austin,
Connection doctor says all accounts are connected.
I have two email accounts setup and my business one appears to be ok (can reply and send ok).
The main account has the "send" button greyed out.
And now my F4 button does not open the set apps e.g. calender/calculator etc instead it opens "manage widgets"
This all seems to have started since the system updated OSX to 10.6.8

I can recieve mail from my tiscali account but cannot send mail

Can anyone help resolve this for me please
Ian

Check your outgoing server setting against this: smtp.tiscali.co.uk
See also here http://www.apple.com/support/ipad/mail/

I can receive email on my iPhone 3GS but I cannot send it. Have a GoDaddy account.

How do I get my iPhone3GS to send email? I can receive email (GoDaddy) but can't send it.

You might need to double check your SMTP settings.

TS3899 Only the mail screen is frozen so I cannot send/receive/compose mail

Only mail screen is frozen. Tried turning and my iPad off and it would not.

iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

I have updated my default mailto as Outlook on Windows 7, set Firefox to use the default as mail to and YET I still cannot send links from the Firfox Browser.

Can not send links from File send or emails from sites with options to email

go to '''TOOLS '''then '''OPTIONS''' then '''ADVANCED''' then '''NETWORK tab''' then '''SETTINGS tab''' and select the options '''NO PROXY''' click '''OK''' and '''OK '''again in the next screen. With that you have disabled the proxy settings.
''if you like to not disable the proxy settings choose'' : '''Auto-detect proxy settings for this network''' (it is in the same session)
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

Have downloaded Yosemite and lost my outgoing mail settings in the process. I can still receive email from all my mail accounts but cannot send any...

I have downloaded Yosemite but lost my outgoing mail settings in the process. I can still receive mail from all my accounts but cannot send any...

Open mail
click on mail on top
click preferences
click accounts tab
scroll down to TLS Certificate
click up & down arrow and select (com.apple.idms.appleid )
It worked for me

I tried to send a mail message to too many addees. when the rejection came back "cannot send message using the server..." the window is too long to be able to see the choices at the bottom of it. how can i see the choices at the bottom of that window?

I tried to send a mail message to too many addees. when the rejection came back "cannot send message using the server..." the window is too long to be able to see the choices at the bottom of it. how can I see the choices at the bottom of that window?

I tried to send it through gmail and the acct is a POP acct
I'm not concerned about sending to the long address list. I just can't get the email and window that says "cannot send emai using the server..." to go away. The default must be "retry", because although I cannot see the choices at the bottom of the window if I hit return it trys again... and then of course comes back with the very long pop up window that I cannot see the bottom of so I can tell it to quit trying...

Mail "Cannot send message" but Thurnderbird can

Mail is giving an error message "Cannot send message using server" - on all my servers including dot mac..but Thunderbird can, with no probs...
This happpened a couple of months ago and reentering all the settings did not work so I used Thunderbird with no probs for a while..then I archived my emails in Mail and trashed all the accounts settings.
Mail worked just fine for a few weeks..then the same problem
any ideas?

Mail worked fine on a wireless connection this morning
Who is the internet service provider associated with this wireless connection?
But now we are back to no sending (the message btw is
"cannot send message using this server") on the ethernet connection
Is the internet service provider for the ethernet connection different from the ISP associated with the wireless connection?
Which server port are you using for .Mac's authenticated SMTP server with Mail and with Thunderbird?
Are any of the other SMTP servers not provided by the ISP associated with the wireless connection or with the ethernet connection authenticated and if so or regardless, which server port are you using for the SMTP servers not provided by either ISP or if the same ISP with both connection with Mail and Thunderbird?

TS2621 Can receive ipad mail can reply to received mail cannot send

Similar Messages

Maybe you are looking for