TS2621 I have a gray screen on my ipad 1 when I press the mail icon. Can anyone help?
I have a gray screen on my ipad 1 when I press the mail icon. This situation just started this morning. Can anyone help?
Try closing the Mail app via the taskbar and see if it works properly when you re-open the app : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work also do a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
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Thank you so much for your attention, it is allready working well.
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Try resetting your phone, hold the home and sleep/wake button down until the apple symbol comes up, then release. If that doesnt work, you may have damaged your phone and need to take it to an apple genius bar.
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Lol, figured out the first part. Just for those who may be searching, when you click on the Display Preferences, and click on the arraingment tab... it not only shows where your two screens will be displayed, but the WHITE BAR at the top of one screen is the dock/toolbar. Click and hold to grab this and just slide it over to the screen you'd like it to be on.
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Thanks. Hope my other question has an answer out here.
Paul H -
I cannot access my mail. When I try I just get a blank divided screen which is frozen. Also in settings when I press the mail calendar icon nothing happens except the settings screen freezes. Not very computer literate.
Close the Mail app in the Task Bar and re-launch.
Double-click the Home button to reveal Task Bar. Hold Mail app down for a second or two; tap the minus sign to close app.
If it still doesn't work, try a reset.
Hold the Sleep and Home button down (together) for about 10 seconds until you see the Apple logo. Ignore the red slider. -
I have an IPad 4. After updating the system, when I try to look at picture on Facebook and make it larger, there is just a "circle" in the middle of the page instead of the picture. Can anyone help me?
Close all open apps by double-tapping the home button, then swiping up and off the screen with the app window (not the smaller icon).
Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss) -
i had a problem in my ipad 3.in the main screen it shows ' ipad is disabled'connect to the itunes'.what can i do for it.pls help me!
I can't connect my ipod to itunes because it asks for my pass code which obviously I don't have it to connect to itunes to fix the problem in the first place.Thanks for your help.
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Why does my screen come up dark when I press the camera icon?
Why does my screen come up dark when I press the Camera icon? I can neither take pictures nor look at the photos I have saved.
Doulbe tab the home key to see the task bar. Touch and hold any of those icons until they jiggle, then delete them by touching the minus sign. Then reboot the pad by holding the sleep and home buttons until the apple logo appears. Ignore the red slider.
You either have another app open that is using the camera, or you just have too much stuff in memory. The reset process should clear it up. -
My phone constantly turns it self on and off, it won't let my messages load I carnt text or receive and texts or calls, I have updated the new iso7, can anyone help?
Hello Bricky2013,
The following article has some useful tips that can help stabilize your iPhone.
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Cheers,
Allen -
I can't log on to my I mac Desk top, every time I switch it on all I get is a white screen with the apple log , can anyone help pls?
Hello,
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
If 10.7.0 or later...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partitirion & use Disk Utility from there. -
I have an IPAD 2 that I forgot the password to sign on the device. Can anyone help me with this? How do I force the IPAD2 in to recovery mode?
Did you connect it to iTunes? This is from that link...
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device. -
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