TS2621 settings will not allow me to click on email, it does not highlight email, account, or fetch new data

Please give me some assistance with a problem that we have encountered with our ipod touch. We have lost the camera app, and most of all we need to change the email address on the ipod touch but when I go to settings, the email account, add account, fetch New Data will not highlight to allow me to click on them to access them to change them.
I have forgotten the password on the ipod also, we set it when we first purchased it for my daughter and never used it again and we cannot remember for the life of us what that pass code is now.
Thank you very much for your time with this matter.
Catrina Hernandez
<Email Edited By Host>

Cat5214 wrote:
I have forgotten the password on the ipod ...
If you cannot remember the passcode, you will need to Restore the device...
Connect to iTunes on the computer you usually Sync with and Restore...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work.

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From: chris.campbell <[email protected]>
To: Michael Richards <[email protected]>
Sent: Tuesday, August 16, 2011 12:05 PM
Subject: Computer keeps telling me my security settings will not allow install
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