TS2621 The account is in use on another device

I tried to set up mail account to my new iphone5. I got "The account is in use on another device".
Then i deleted email account which was on my ipod touch, and turned off my computer.
But still i couldnt set up mail account to iphone and get the same message.
How can i solve this problem.
Do you have any idea

who is your email thru

Similar Messages

  • Email account is in use on another device

    My iPad 2 frequently gives me a popup indicating that it cannot get mail because the account is in use on another device.  The email account is a pop account through yahoo/at&t.  The account is set up on multiple devices, but I am unable to determine why that matters or how to solve the problem.  I need the account to be set up on multiple devices, and this was never an issue until the latest iOS 4 version, which continues with iOS 5.

    I've been having the same problem for quite some time, before updating to os5.  I have an iPhone and iPad2 but I only have an email account set up on my iPad2 and I still get that message. I have never set up email on my iPhone and have double checked to make sure I didnt and had possible forgotten.  If someone else were using my email I would have noticed because I check my email several times a day.

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    If you believe that has happened, change your password. There's no way to verify that such has happened.

  • Your iCloud account is being used with another device (200+ iPads)

    Hello!
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    Most likely, you're getting a network address from your router. The address assignment ("lease") expires, and has to be renewed, after a certain amount of time, which might be one hour or one day. The lease expired without being renewed because the device was offline at the time. Meanwhile, the address was leased to another device on the network. When the first device comes back online, it still has the address that's now also leased to the second device. Depending on what kind of router you have, the conflict may resolve itself automatically. If not, then from the menu bar, select
               ▹ System Preferences ▹ Network
    If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the TCP/IP tab. Now look at the menu labeled Configure IPv4. If the selection in that menu is Using DHCP, click the button labeled Renew DHCP Lease. Test.
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    Change the manually-assigned address to one that isn't being used by another device.
    Change the address of the other device.
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  • TS4006 If I delete an apple account from an iPhone, can that account still be used on another device?

    If I delete an iCloud account from my iPhone, will I still be able to use that account on another device?

    Yes.  It only deletes the account from the device, not from iCloud.  Other devices can still use the account without any issues.

  • TS3899 I am getting the message: Cannot Get Mail the "email address" is in use on another device. What is the remedy

    I am getting the message: Cannot Get Mail the "email address" is in use on another device. How do I fix this.

    Hello groriguez,
    The following article provides further information regarding the error you're experiencing.
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/TS2621
    Cheers,
    Allen

  • TS3899 Why Do I have a problem Getting my email on multiple Apple devices iPad notifies me that Email is in use by another device Which is my iPhone This is an intermittent problem

    Why am I having a problem Receiving email on multiple Apple devices My brand-new iPad informs me that my email is used by another device which is my iPhone 4S This is an intermittent problem and does not always happen

    Hello Cyko69
    If you are seeing a Mailbox Locked alert, the following article will explain what is going on. Typically with certain type of emails, it is meant to be accessed one at a time. The article will give some suggestions on how to resolve the issue.
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • What does 'account is in use on other device' mean ?

    When attempting to access emails using Mail it responds with "this account is in use on another device. I also have a Samsung phone set up to receive emails. Any ideas ?

    It means you are trying to connect to & use a POP3 email account with multiple devices at the same time.
    POP3 email servers are designed to be accessed by only 1 device at a time.
    See this -> iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password

  • Mail problem: "The account ___ is in use on another device."

    Sometimes when I launch Mail it says "The account _ is in use on another device" with the blank being my email address. This is not consistent but it seems to happen (or I notice it more) when I have not launch the app in a little while. The only other "device" that could be putting my account "in use," I suppose, is my iMac when it fetches mail periodically but I can't believe that this is the cause because I never experienced this with my iPhone 3G (3.1.3). Any ideas what is causing this?

    I have the exact same problem, only my iphone 3Gs did it prior to the upgrade also. the strange thing is that it does seem to still get messages so they appear, only more slowly than what they appear on the mac book.
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  • Every time I try do download an app iTunes asks for a billing update, claiming my account has been used on another machine. Why?

    Why is it, since the last iTunes update, I'm asked to update my billing information every time I try to download or update an app?
    iTunes claims that my account has been used on another machine, but it's only running on my iPhone and my laptop as always.
    Help. It's bugging me.

    Lt Chu
    You can buy an iTunes card and redeem it at the on-line store.
    Cheers

  • Cannot get mail. Account in use on another device

    AAll at once I receive the error message " cannot get mail. Account in use on another device" do you know how this can be as I have turned off all other devices that could have the account open.

    Jack-
    Just to be sure, change the password to your E-Mail account.  After a few days you can change it back if the problem doesn't go away.
    Fred

  • HT1430 receiving message "cannot get mail. account ... is in use on another device"

    Phone does not receive email. Instead I receive message "cannot get mail. Account ... is in use on another device." No problem receiving mail on all other devices.

    It is not a problem that is solvable by anyone. It is the way POP works. Set the polling time on your computer to 10 minutes or more and it will happen much less frequently. But it will still happen. Any time your phone tries to retrieve mail while your computer is actively retrieving mail you will get that message.
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  • HT204053 I have 2 Itunes accounts, one I don't use with money in the account, can I combine that money or account into the account I currently use?

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    You can access, usually under the Apple (icon) menu in the main desktop
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    You have to learn some basic things in order to actually use these...
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    So mine are web-mail only; & I never save email to a computer.
    PS: If you have a new Mac with an AppleCare plan, you may be able
    contact Support for help. Ask someone (for 90 days, or up to 3 years
    if the Plan was extended) there at AppleCare, for their guidance.
    http://www.apple.com/support/contact/
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    edited

  • [HTML]SignTool Error: The file is being used by another process.

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    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click
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  • I'm unable to add the email address for iMessage, that I was using before iOS 7 to my iPhone, because it says that it is "in use by another device," but I have no other devices.  How do I resolve this so I can add this email address to my iPhone?

    I'm unable to add the email address for iMessage, that I was using before iOS 7 to my iPhone, because it says that it is "in use by another device," but I have no other devices.  How do I resolve this so I can add this email address to my iPhone to send and recieve iMessages?

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