TS2621 The user name or password for btinternet is incorrect

I am getting the message when I send email
The user name or password for "Btinternet" is incorrect
No problem with Internet this only happens with email

Take a look at this thread: https://discussions.apple.com/thread/3976400?start=0&tstart=0

Similar Messages

  • TS2621 when I tried to access my mailbox I get the message "The user name or password for Gmail is incorrect"    I don't see an error.

    Why would I get a message saying "The user name or password for Gmail is incorrect" when I see no error?

    paulcb, you're a genius, it worked, thank you so much, you don't know how much stress you have taken off my shoulders, I am constantly on my email in my iphone everyday.  Thanks a million, take care. Robert.

  • We purchased a new iPad2 and registered it using a 'new' iCloud email/ID. We are unable to send email from the iPad and iPhone. The error is: Cannot send mail. The user name or password for iCloud is incorrect.

    We purchased a new iPad2 and registered it using a 'new' iCloud email/ID. We are unable to send email from the iPad and iPhone. The error is:>> Cannot send mail. The user name or password for iCloud is incorrect.

    About ~20 hours later, this ended up solving itself. We can send email using the '.icloud' email from both the iPad and iPhone.  Advise would be 'wait' before you start seeking alteranatives like yahoo, hotmail, etc.  This definitely is a convenient way to keep all your 'cloud' information in a centralized place, including the common email...

  • I had a power failure 2 days ago, have power now, but cannot send email from my iPad. Everything was fine before that. The box says cannot send mail, the user name or password for Gmail is incorrect. I haven't changed anything. I need help. Thanks

    Hi
    I had a power failure 2 days ago, my computer is running again, but now I cannot send email from my iPad using Cox or my gmail account. I am receiving mail in my Cox account but not my gmail account.It was working fine until the power failure. It keeps telling me, the user name or password for Gmail is incorrect. I have not changed anything. I don't know what is wrong. Can anyone help me? Thanks

    I agree, unplug and replug your router, then reset your iPad by holding down the sleep and home buttons, ignore the red power down slider, and wait til you see the silver apple. let it reboot and then try your connection.
    Chances are rebooting the router will help. You may also need to talk to cox. They may need to reset something on their end.

  • TS3899 Having trouble accessing my email account thru the mail app, after entering the account information in the settings page, hotmail returns with the error message " The user name or password for Hotmail is incorrect

    Having trouble accessing my email account thru the mail app, after entering the account information in the settings page, hotmail returns with the error message " The user name or password for Hotmail is incorrect". Help

    Hotmail is having problems:
    http://bostinno.streetwise.co/2013/08/15/hotmail-outage-hotmail-is-down-for-user s-still-photos/
    http://www.engadget.com/2013/08/14/outlook-outage/
    http://www.infoworld.com/d/applications/microsofts-skydrive-outlookcom-are-down- some-users-224940
    http://mashable.com/2013/08/14/outlook-down/
    http://techcrunch.com/2013/08/14/microsoft-acknowledges-outlook-com-messenger-sk ydrive-outages/

  • Never had trouble before with my incoming mail but just now I get a messege saying the user name or password for verizon is incorrect on my iPad but is fine on my home computer what's wrong with my ipad

    Never had trouble before with my incoming mail but just now getting messege that says the user name or password for verizon is incorrect yet my home computer is fine only have this od my iPad

    I experienced same problem tonight and called Verizon technical support and they walked me through the settings on iPad. Took about 5 minutes. Basically it involved changing incoming.verizon.net to pop.verizon.net and changing outgoing.verizon.net to smtp.verizon.net. But it's worth the call to ensure other settings are OK. Evidently, change at Verizon was effective today!

  • HT1430 I can not open my email.  A box comes up stating- CAN NOT GET MAIL, The user name or password for "Hotmail" is incorrect,   I never have to use a password on my IPAD.    What is going on?

    I Can not open my email, Never had this problem...   Message says:   CAN NOT OPEN MAIL, The user name or password for "HOTMAIL" is incorrect.
    What is going on???????

    Check your email settings (on your iPad) for that account and make sure the username and/or password are correct.

  • HT4436 why do i keep getting a message that states "the user name or password for "icloud" is incorrect?

    Why do I keep getting a message that states "the user name or password for icloud is incorrect.

    Apple are currently trying to get less secure passwords updated. They require that your account passwords are at least eight characters long and contain both alpha and numeric characters and at least one upper case alpha character.
    You might try changing your account password to match these requirements.
    My Apple ID

  • I'm getting the user name or password for icloud is incorrect. Everything was good until I changed my apple id pass word

    I had to change my apple id password and now I'm getting the user name or password for "icloud" is incorrect.

    Hi Ed,
    I experienced a similar problem too.  It happened overnight a few weeks ago after 11/19.
    I got a pop up message, saying that my password needed to be reset.
    So I reset my password, and ever since, I have not been able to read/send email from my icould @me.com acct.
    Now I get the error: "The user name or password for "icloud" is incorrect" on my iOS devices, though it is correct enough for access my iTunes account and to log into http://icloud.com. 
    Interestingly enough, the issue seems to be related to the email only, since I cannot access icould email from the website either. It instead creates an error dump.

  • The user name or password for aol is incorrect, this keeps coming onto my phone and cannot retreave email?

    My iphone keeps coming up with "the user name or password for aol is incorrect" can you help pl?

    I also have the same error message " incorrect paasword" for my email acct...when i updated my iphone 4 to IS0 7.  I went to my carrier and was told to delete acct and then add it again.   All that did was delete all of my contacts and notes for my email act.   Since I have an I pad . The acct also was deleted from it.   I backed up both on ICloud but now I can not do the restore because ICloud does not reconize my phone. ..... Please help.   

  • TS3899 Cannot get mail  the user name or password for Suddenlink is incorrect

    I have not once had an issue with this. I have not changed my password or anything. I have the iPhone 4. All of a sudden, the message error pops up that says " Cannot get Mail"  The User name or Password for Suddenlink is incorrect. Please help!!!!!!

    All customers should now have the ability to send and receive email through Suddenlink’s email service, and the vast majority should have full service, including access to all mail, folders, contacts, and settings. We will continue working until the remainder of customers have full email service restored. I'm very sorry for the inconvenience and thank you for your patience as we continue to work to restore full email service for all customers.

  • TS3058 Cannot Get Mail The user name or password for "gmail" is incorrect.

    Cannot Get Mail
    the user name or password for "gmail" is incorrect.

    did you do this
    http://support.google.com/mail/bin/answer.py?hl=en&answer=77702
    http://echeng.com/journal/2010/04/05/how-to-properly-set-up-gmail-with-your-ipad /

  • "the user name or password for 'msn' is  incorrect"

    How do I fix "the user name or password for msn is incorrect"

    There is no need to post another question. Have you checked to see if anyone responded to your first one?
    https://discussions.apple.com/thread/3670909

  • TS3899 When i check my email I get the message "Cannot Get Mail.  The user name or password for "Gmail" is incorrect".  The user name and password are definiately correct, I can log on through safari.  This worked fine this morning!

    My gmail account has stopped working on my iphone, saying the user name or password is incorrect, but both are definitely correct.  I have tried restarting the phone, deleting the account and setting it up again, and checked that I can log on through safari.  It had been working fine until this morning!  Any ideas how to fix this?

    Turn off 2 step authentication on your gmail account in a browser.   It should work fine afterwards.

  • The user name or password for iCloud is incorrect

    I can log into my me.com account but in MAIL I receive an error that my user name or password are incorrect and cannot get mail. They are correct, the same in Mail as they are if i access my Apple account. Solutions????

    Having the same Problem.
    In details:
    - If i try to send a new mail, i got the "incorrect username or password"-popup on my iphone
    - if i go to settings and re-enter the password, the verifying succeeds (there are 3 check marks)
    - if i send an email to the address "[email protected]" from another account, i get response with an user-unknown-message
    - I can login via icloud.com and send mails.
    - I can sync contacts, calendar (but no mail)
    - I do not had a me.com/mac.com (mobileme) account before i activated icloud (the iphone asked me for a new me.com-address and i entered a new one (e.g. the [email protected]))
    - my apple-id is not the same like the me.com address (it is an email-address from a private domain)
    - the me.com - address is marked as verified, if i open the apple-id-settings via the apple-site.
    i also tryed several things (restart, delete and recreate the icloud-account etc.) but nothing worked for me
    i hope that this is only a temporary issue... maybe it's due to the current overload-situation...

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