TS2634 Home button and voice command problems
The home button stopped working today on our iPhone 4 and voice command keeps coming on. I have done a hard restore to no avail. Any ideas what I should try next?
No clue what a "hard restore" is, no such function exists.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). If none of this resolves the issue then it is almost certainly a hardware issue and a trip to Apple is in store.
Similar Messages
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Shortcut buttons for both camera and voice command
Hi
I am having trouble with my blackberry 8900. I was using my phone and i'm not sure what i did. All of the sudden my camera and voice command doesnt work as a shortcut on either the top of the phone for the camera or the side for the voice command. Do you know how to fix the problem. I prefer using the voice command on the side and the camera at the top better than using the home screen.
Thank youHi and Welcome to the Forums!
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Best!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
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I have a problem! I go to my settings to change something and then i hit the home button to go home and it will not let me. So I hit the button on the top to turn it off to see if i can make it anybetter. My screen will not turn off! I tried to shut it off and it wont let me do that either. So now i am stuck in my iPod settings until my iPod dies. How do i fix this problem?
A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 15-20 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
No content is affected by this procedure. -
Can i recieve service in Guatemala? Have problem home button and front camera
Hi guys
I'm user of ipod touch 4th generation i bought this in may 2011
And i paid apple care in applestore Glendale L. A CA.
Now i live in Guatemala and my ipod have problem of home button
And front camera(camera problem started when i bought)
What is best solution for my ipod? And can i recieve service?
And where can i meet service center in This country?Contact an Apple Authorized Service Provider. See:
http://www.apple.com/lae/support/service/options/ -
My ipod touch 4th generation's home button and lockscreen work perfectly but the screen is unresponsive and wont work whats the problem?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
my iphone 4 will not charge in the plug or connect to my laptop but my ipod 4th gen does. what could the problem be because the screen to show it needs charging will not come up and it will not restart by holding the home button and lock button. thanks
Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
-Griff W -
just updated my iPhone 4s to ios6, now my phone won't turn back on. The apple logo comes on and sits then shuts off. Then comes back on and just sits.I have held down the home button and on/off switch several times to reset, but same problem persists.
Place iPhone on Wall Charger for at least 10 minutes. Then keep on charger and Reset, hold both home and power buttons until the iPhone begins to start, this can take about 20 seconds of holding both buttons while on charger. If still problem, open iTunes 10.7 on computer, connect iPhone to computer with USB Cable, hold both home and power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode, then click Restore button of iTunes. If still problem, try DFU Mode Restore, here are the steps. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power buttons, after exactly 10 seconds release the Power Button, keep holding the Home button until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time. If the iPhone screen is black, blank this is DFU Mode. Click the Restore button of iTunes. DFU Mode can be difficult to enter sometimes, just keep trying. DFU Mode is a black, blank screen with iTunes saying Recovery Mode. If still problem and there is Warranty or AppleCare make Genius reservation and take to Apple for resolution.
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My home screen is gigantic… So much so that 1/200 of the normal screen display now fills up the entire screen. As a result, I cannot even see my keypad to enter in my passcode. I've tried a hard reset a few times (holding the home button and the on off button at the same time until the iPhone restarts). This has not resulted in any changes. Any ideas?
Thank you Lawrence. that worked! I have another question for you as well. I just got this 6 Plus and it is already saying that I am nearing the end of my storage. My iCloud is apparently 20gb and I have 6gb left. I'm attaching a screen shot. Any thoughts on how I can make available some more storage?
I Also wanted to get an enhanced quality Speech voice Alex, but it is saying I don't have enough Memory (I think it says memory because I can't read the message fully). Lastly, in your opinion does Grayscale really improve battery life above and beyond what can be achieved by closing out all apps etc. Thank you. -
Hi,
This is for my wife's iPhone 4
She was on a call and went to end the call and the phone just turned off.
Left it on charge for an hour or so and nothing.
I tried the old reboot (home button and power button) and nothing
I tired with the sim out.
And with it plugged into a PC, opened iTunes and it didn't recognize that the phone was plugged in.
I tried my PC and nothing.
My phone charges and connects to both PC's
Tried holding the home button then plugging into PC
Tried holding the power button then into PC
I've now been trying different combinations for about 3 hours and now I'm all out of ideas.... :(
Please please can some help before Tuesday when I will have to find someone to repair it.
Thanks,Sounds like faulty battery. Make Genius reservation and take to Apple for quick (minutes) free battery diagnostic testing. If you have Warranty or AppleCare the problem will be covered.
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My Ipod touch 8gb will not turn back on no matter what i do i have tried just the power button, the power button and home button, and connecting it to the computer and the battery wasn't close to being dead non of them work what do i do?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
so i was updating my ipod touch (4g) to ios 6 and i needed to stop it in the middle of updating. so i held the home button and the lock button at the same time for it to restart. It started turning on with the apple symbol and then the screen went white. I kept trying to do the same thing but it wouldnt work. Eace time i did that the screen was a different color. I was yellow/white at one point, blue at another time and sometimes the color behind the apple symbol. It got really HOT and i just let it die. When it was dead i put it on a charger. once it got charged up it started turning on with the apple symbol. then it turned white again and then restarted without me touching anything. When it restarted it turned the blue again. i took it off the charger immediantly because i didnt want it getting as hot as it was before. ive tried every way i know how to fix it but not putting it in the computer because i dont want it to ruin the computer. Please help because i really dont want to get a new ipod. Ive read a lot about how to fix it here on apple but there all the same answer and it still doesnt work. Please respond ASAP! thank you! i could really use your help right now!
First see if placing the iPod in Recovery Mode will allow a restore.
Next try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If not successful then time for an appointment at the Genius Bar of an Apple store. You are not alone with this problem. -
Is it at all possible to lock the home button and lock the ipad on a
page/screen? My 17 mo old granddaughter loves to play with her apps but continously hits the home button and gets frustrated when her apps close. Gramma would love to lock the pad on the screen with the baby apps so my calendar, contacts, etc don't get tampered with by my electronic genius baby girl!Your granddaughter is likely old enough now that this may not still be a problem for you. But for the sake of information, there are a few solutions, some of which were not around until recently:
1) Jailbreak your phone and install the IncarcerApp, which can disable the home button. Probably only a solution for those who already have jailbroken their device (which, of course, Apple is not a fan of, so it technically voids the warranty).
2) Get a BubCap home button cover. It's like your black tape idea, but they are thick enough to physically deter toddlers from pressing the home button. The clever thing is, the BubCaps are still flexible enough for parents to active the home button. They work on iPads, iPhones, and iPod touches.
3) Coming July 2011 from Fisher-Price is a slobber-proof case for iPhones and iPod touches that actually cover the home button. It won't help with an iPad, but figured the info might help someone reading this thread. -
When i touch the screen makes the home button, and i cant do nothing
i cant do anything in the iphone beacuse i set one button option that transforms the screen into home button , and now is locked and when i touch it do nothing please help
Try plugging it into your computer, going to the apple website, and refurbishing it. Call apple for help and explain your problem to them.
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Youtube app not working "error tap to retry" on ipad 4. Tried holding home button and off together and delete and download agin both didn't work
Oh phooey. I had the same problem, so I decided to delete and reinstall. Only to discover that Google's YouTube app no longer supports anything below iOS 6. This is a problem since I'm running an original iPad.
Yes, I realize that my version of iOS still has the old YouTube app. But it's not the same. For one thing there are a lot of ad-supported videos that will only play in the new app. -
Out of the blue my iPhone 4S home button and notification centre has stopped working.
Out of the blue my iPhone 4S home button and notification centre has stopped working. I used the phone and switched it off. The next time I turned it on they weren’t working. The phone wasn’t dropped on banged around. – Any Ideas, Anyone??
Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as NEW. Have ALL of these steps been tried?
If you've been through ALL these steps and still have problems, you'll need to bring your phone into Apple for evaluation.
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