TS2634 I have an apple Id and I am having trouble signing in to I message I click sign on but it keeps sending me back to the sign in page what do I do
I tried to sign in to my I message and I typed everything in correctly and when I touched sign in it went to choose and email page and before I got to click anything it went back to the sign in page so I'm wondering why this is happening
Try this...
Close All Open Apps... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
Similar Messages
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I have tried to use the freephone number, but just get referred back to the website. How do you get to speak to someone?
Welcome to the Apple Community.
You'll have to go through the usual channels, just like everyone else.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History. -
I am having a big problem with my iphone as it is only allowing me to go on certain apps, I cannot get onto my settings or messages because if I do it crashes or sends me back to the home screen, I've had this problem for a while and have tried almost everything, can anyone help me please?.
Quit Safari and reset the iPad.
Double click the Home button to show the screen with running and recently used apps. Each app icon will have a sample page above it. Flick up on the page (not the app icon) and the page will fly away and the app icon will disappear. This quits that app. Then reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem. -
I have OS X Yosemite - my current version of iPhoto is not compatible with it / how do i find the correct version of iPhoto? The APP Store keeps sending me back to the same 'current version' that is NOT Compatible...
If you have Yosemite you need iphoto 9.6 from the App store - what is the exact error message you are getting?
Try dragging the iphoto Application to the trash from your applications folder (wait tot empty the trash) and then install iPhoto 9.6 from the App store
LN -
I have a new MacBook Pro and I'm having trouble with some of the Help sections. I want to rearrange the order of my photo's within an Event. I have followed the directions but it will not let me do it, what am I missing? Thanks for any tips.
Are you talking about iPhoto? If you are please post this in the iPhoto forum, thanks!
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My macbook Pro is stuck on a grey screen with language select and every time i click english it brings me back to the same gray page with language select what do i do? Also i dont have enough monet to go to the apple store to get it fix and another thing this happen after i tried to factory reset it without the disck uising coomans i found on youtube.Lastly befor doing the comands my macbook would open any applications and the finder would just blink on and off on the dock.
Heres the link http://www.youtube.com/watch?v=Q5e5thk0O9oShut down your computer and disconnect all peripherals (keyboard & mouse if pertinent) from your computer. Now reboot.
If the Mac starts up normally, shut it down again and then plug in one of the peripherals (keyboard or mouse first) and start up your computer again. If it does so successfully repeat the process, adding one peripheral at a time until your Mac acts up. At that point, disconnect the last peripheral you added, reboot your Mac and search the peripheral vendor's website for an updated driver.
If no driver exists or the problem remain after installing the new driver, try a different cable or a different port on your Mac.
If none of the above works, again disconnect all peripherals from your Mac, hold down the "shift" key to start up in "Safe Boot" mode.
If the Mac starts up correctly, restart without pressing the "shift" key.
If your computer still does not start up properly, shut it down and restart it while holding down the Apple+Option-P-R keys; keep holding "all 4 keys" down until you hear the startup sound "twice."
If none of the above work Disconnect all peripherals from your computer. Boot from your install disc & run Repair Disk from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.
Select your language.
Once on the desktop, select Utility in the menu bar.
Select Disk Utility.
Select the disk or volume in the list of disks and volumes, and then click First Aid.
Click Repair Disk.
(If Disk Utility cannot repair, you will need a stronger utility (3rd party) - Diskwarrior or Techtool PRO)
Restart your computer when done.
Repair permissions after you reach the desktop-http://docs.info.apple.com/article.html?artnum=25751 and restart your computer.
Remove any 3rd party ram.
Reinstall Leopard - This will install a "fresh" copy Leopard without archiving old system files but leaves the rest of your files in place.
If you still want to restore your computer to factory level...
Start up from your install disc, go to Disk Utility and select the disk and click erase - to securely erase data click Security Options and Erase Free Space which will entirely wipe your disk, overwriting it with zeros so that no data is recoverable.
To restore read the instructions in the Mac OS X v10.5 Leopard - Installation and Setup Guide PDF -
my ipod 4 shows im connected to wifi but none of my internet apps will load, please help?? ive tried resetting everything and nothings working
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I have a powerbook g4 and i am having trouble erasing the disk.
I want to dispose of this computer. I go to Utility, Erase, and select the disk, but volume format and name both stay grayed out so I can't continue. Any suggestions?I
Are you possibly using Disk Utility installed on the internal hard disk? If you wish to completely erase a startup disk, you would have to start the computer from another disc/disk. See, for example, the link below:
http://macs.about.com/od/applications/ss/diskutilformat_5.htm
If you do not have access to a suitable system disc, you may want to try an Internet search for an old PowerPC version (dban-2.0.0_powerpc.iso) of a data erasure utility called DBAN instead. Once a bootable CD-R has been created from a downloaded iso file, you could test whether that disc would let you boot the PowerBook G4 (while holding down the C key). Then follow instructions on screen.
Jan -
I have an iPhone 3 and I'm having trouble updating it to 5.1. Any suggestions?
Any suggestions? As it tries to backup my phone, it takes forever. I let it sit overnight and it barely moved. When I sync my phone to download my podcasts, it backs up in seconds. There's something about updating the software.
There is no supported method to downgrade the iOS on a device.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved. -
Sounds like, because my wife and I have separate Apple ID and separate iMacs, that we would not be able to use iTunes Match as a single unit/account?
Welcome to the Apple Community.
If you are using different ID's for iTunes, then unfortunately you can't share an iTunes Match subscription. -
I have an '09 mac book pro with an iDVD 7.1.2 (1158) and I'm having trouble DVD burning.
I have an '09 mac book pro with an iDVD 7.1.2 (1158) and I'm having trouble DVD burning. I attempted to burn a DVD but the following error message appeared - 'Burning preparation error. Not enough free disk space for encoding the remaining assets. iDVD needs 6,541 GB of disk space to encode the remaining assets, but only 2,179 GB is available at "Macintosh HD". I've moved several items over to an external hard drive but this error message remains. How do I save this movie to the preferred external hard drive?
You can move the iDVD project file to the EHD but you still need plenty of free space on your boot drive for encoding.
It's strongly recommended that a minimum of 20-25 GB of free space be maintained on the boot drive. Otherwise you'll run into what you're experiencing and increased encoding times.
OT -
My old phone broke and I am having trouble figuring out how to restore my contacts on my "new" phone (LG ENV2 Black). Apparently the phone is so old that I am unable to install Backup Assistant on it, which sucks. I have all my old contacts saved on my computer as a CSV and also another copy on a micro SD as VCF. I have tried moving the CSV from my computer to my ENV2 via both Bluetooth and USB cable, but had no luck with either of those. I also tried to pop the micro SD into the ENV2, and although I can load all my old pictures/videos/etc. from the micro SD, I do not seem to be able to restore the contacts from card. I know there has to be some way to manually transfer these files; the contacts are still on my old phone as well; but I was unable to use the transfer wizard for that because my old phonedoesn't seem to be supported by that (Pantech Jester 2)
Google a program called bitpim, that might do what you want. Never used it but it's been talked about on the forums. Other than that you might have to input them manually. Mary
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I need to get raw plugin for Canon 5D Mark iii for CS6 the adobe website has changed and I can not find the download.. it keeps looping me back to the product download page without the raw
Which operating system are you using?
Have you tried Help>Updates from within photoshop cs6 to get either camera raw 8.3 or 8.7.1, which should enable photoshop cs6 to open the canon 5D Mark III files.
(version of camera raw depends on your operating system)
If that doesn't work try one of the following camera raw plugin installers:
Camera raw 8.7.1 plugin
https://helpx.adobe.com/x-productkb/multi/camera-raw-plug-in-installer.html
If you have windows xp or vista or mac os x snow leopard (10.6.8), then you'll have to use the camera raw 8.3 plugin installer:
https://helpx.adobe.com/x-productkb/multi/camera-raw-84-support-policy.html -
I have one apple ID and multiple family members share this with their individual devices. How do we keep pics and messages separate for each device?
For messages
MacMost Now 653: Setting Up Multiple iOS Devices For Messages and FaceTime
For other issue:
How to use multiple iPods, iPads, or iPhones with one computer
What is the best way to manage multiple...: Apple Support Communities -
My I pad broke after only a few months and now they won't mend it as they say they can't get in as my i cloud password not working. I never even set one up? I have an apple id and password but that's not enough for them to get in.
Welcome to the Apple community.
It's your Apple ID and password they want.
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