TS2634 iphone 4s display darkens immediately after starting. has been updated, reset, restored to factory settings, etc. problem remains
caption says it all. we have tried everything. the screen goes out moments after being turned on. there is plenty of battery, it connects to itunes without problem, we have reset, we have restored to faculty settings, we have restored content, firmware has been upgraded.
Basic troubleshooting steps outlined in the user guide are restart, reset, restore from backup, restore as new device. Try each of these steps until your problem is solved. If these steps fail to solve your issue, then you'll need to bring your phone into Apple (or an authorized service provider in your area) for evaluation.
Similar Messages
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I was given an iPhone 4 from a friend and I was trying to reset it to factory settings but it won't let me. It's keeps popping up with a box to put in my friends iCloud account password in but I don't know it. How can i delete their iCloud account without knowing their password?
You cannot delete the iCloud account that is signed on to Find My iPhone unless you know the password. This is called the Activation Lock:
ACTIVATION LOCK
It is an anti-theft security measure that is a part of iOS 7. You can only get around this by following the steps in this support article:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
Contact your friend. This is the only way around the lock.
Best of luck,
GB -
what do i do with my downloads in my downloads folder after software has been updated? do i move it to trash? or??
So it would be safe to just delete them? the reason why i ask is because for example when i first stared using youtube on my macbook pro(OSX Lion) it required the flash update. I updated flash but the download still remained in the download file on the dock. So it would be safe to delete once it was updated correct?
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The ipad originally lost half of the display on the screen and now won't display at all, other than a slight flicker when you first try to turn on. I have been able to back up the contents and have restored to factory settings. The battery is fully charged. There is about 20gb of memory space available. Please can anyone help in diagnosing the problem?
The screen has probalby died. Or the backlight.
You can look into getting it fixed but you may be at the point of comparing investing to fix an older device or putting that money towards something newer that will have a longer life. -
hi
recently bought a 4s iphone. Tried to add music in the same way as with an ipad but the music does not show. It says that there is no content on the iphone. It appears that the music takes up memory but I am not able to play it. I have tried to sync the phone but this does not appear to work.
Do you have any advice?
many thanksHi Gail
Thanks for your initial response. When I plug my phone in it is recognised as a device in iTunes. I have tried dragging songs from iTunes to the phone. The rotating symbol appears to say it is being added but it will not appear on the phone. I have also tried to add music by creating a playlist and then syncing. The memory changes to say music has been added but again no music appears on the phone.
Let me know if you require any further information.
Hope you can help
Chris -
Iphone 6 wont update and restore to factory settings
i update my iphone 6 to os 8.1.2 then an icon 'connect to itunes' appear, when i connect to itunes it says "your iPhone can't be updated; you must restore it to factory settings." Then i select restore then a prompt appears again saying "Are you sure you want to restore the iPhone “iPhone” to its factory settings? All of your media and other data will be erased, and the newest version of the iPhone software will be installed." then i click "restore and update". Then after several minutes of waiting a message appears saying "The iphone could not behbeh ko restored. An unknown error occurred (56)." Then i disconnect it from the usb cable, but the icon connect to itunes is still there and i cant turn it off or even return to my home screen. What should be the problem? I just purchased it 3 weeks ago. Can someone help me. Thanks.
Sounds like you are going to need to make a Genius appointment at your Apple Store. Earlier posts with this issue have indicated that the device had to be replaced.
Best of luck,
GB -
HT201210 my iphone 4s has been updated and restored but still wont turn on wi-fi
I have updated and restored my iphone 4s but it still wont turn on wi-fi
Try the suggestions here to see if they resolve your problem:
http://support.apple.com/kb/ts1559
If these don't work you may have a hardware problem. Visit an Apple store for an evaluation or contact Apple Support. -
Reloading a JAR file after it has been updated.
I am adding an Auto-upgrade feature to our Java application. Basically the application has 2 JAR files : the StartUp JAR file and the main application JAR file.
When the StartUp JAR file is run it checks whether there is a newer version of the main application JAR file on the server, and if so then retrieves it by deleting the old one and copying the new one across.
My problem is that when I've copied the new JAR file across an attempt to use the classes in it I get the Exception NoClassDefFoundError. It appears that the StartUp routine which access the main application JAR file has cached the old application JAR file and doesn't reference the new one. Therefore, when I delete the file it can no longer find the classes.
How do I get round this ? I have seen forums on using class loaders, but I want to reload the whole JAR file. Can this be done ? Or is there a simpler solution ?
Thanks.
Sarah.Hi.
Try this:
- Create a URLClassLoader giving the URL of the JAR file with the classes of your APP.
- Make a loadClass using the URLClassLoader of the class that will start your app.
- Use reflection or whatever to create an instance of the class and start the app.
Here is some scratchy code:
loader = new URLClassLoader(new URL[] {new File(jarfile).toURL()});
Class theclass = loader.loadClass(classname);
Object obj = theclass.newInstance();Hope this helps,
Nuno -
Can I revert back to 10.8 back 10.9 after it has been updated on an iMAC
Two computers were updated to Mavericks at the school. The the other computer are running 10.8 including the server. Since the two were updated there have been multiple problems with them. One has the spinning ball and the other keeps getting the message OSX needs to repair your Library (when I up in the user and password the window goes away but comes right back in a few seconds. My thought is the only solution is to revert back to 10.8. Can this be done and how do I do it.
Make sure you have a backup.
Revert to a Previous OS X
Revert to former OS from Mavericks -
How do I hook up my iPod to itunes after it has been updated?
My itunes account on my computer has been updated and now it wont let my iPod connect to my computer at all. PLEASE HELP!!
Please read Appendix B.
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again. -
is this the biggest **** baox ever?
You have given us no details about your problem so we cannot help.
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I am passing on my Iphone 4S to a family member whol will change the service provider and sim. The phone has been cleaned and restored to factory settings. However it is also locked and requires a passcode that I don't know. How can I unlock it? ANY THOUGHTS? Thanks, Silvergoatee
See this
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support -
Photoshop Elements 13 running in Windows 8.1 hangs immediately after starting
Photoshop Elements 13 running in Windows 8.1 hangs immediately after starting. Has to be shut down by Task Manger. Task Manger shows that it is still using some CPU. Ran Procmon (part of Sysinternals) which shows that it is in a loop. Stack trace shows it is executing code in AMTValidateProductLicense.dll. Started happening about a month after I installed PSE. Everything used to work fine at first. Have tried going back to an old image of Win 8.1 on a different hard drive, otherwise same computer, and installed PSE 13 from DVD. That installation never worked, it aways hangs. If I do a clean boot, it sometimes runs long enough for me to click on a menu item and then hangs the same way. And, yes I bought a new DVD to run on this computer, never been used in any other way. Any ideas how I can get PSE running properly?
It really doesn't look like a licensing issue, it seems to be code in the area of license validation that isn't working.
I took your suggestion and initiated a couple of chat sessions with support, but so far still no luck. The latest session with Neeraj seemed to be promising. After some investigation he asked to reinstall. First he uninstalled with Revo Uninstall, which seemed to be pretty thorough. That required a restart, so he set things up to restore his conference session and took my phone number. Unfortunately I guess his connection didn't come back. When I didn't hear from him after a couple of hours I tried installing Photoshop and Premiere myself. As before, Premiere works and Photoshop doesn't. When I start Photoshop, the window opens and for a couple of seconds menus open when I click on them. Then the window freezes and I have to use Task Manager to kill it. So basically, I've tried several things but I'm back where I've been all along, I can't get Photoshop to work. I'd really appreciate suggestions about something else to try.
I wish someone at Adobe was interested in the Process Monitor traces I've made, because I'm sure someone who knows the code would be able to figure out pretty quickly what's happening. Is it trying to read a file that's not there, failing to write a file, failing to make an internet connection or what? It really shouldn't be this hard to figure out. -
Photoshop closes immediately after starting up. Lightroom and Bridge works fine
Photoshop closes immediately after starting up. Lightroom and Bridge works fine
Is there some reason for not mentioning the version, the OS, …?
Boilerplate-text:
Are Photoshop and OS fully updated and have you performed the usual trouble-shooting routines (trashing prefs by pressing command-alt-shift/ctrl-alt-shift while starting Photoshop until the appropriate dialog appears after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed, 3rd party plug-ins deactivation, system maintenance, cleaning caches, font validation, etc.) -
Immediately after start photoshop cc stopt. What's wrong?
immediately after start photoshop cc stopt. What's wrong?
Without system information snd other dezails nobody can say anything.
Mylenium
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