TS2634 iPhone 4s will not recognise my contacts.

Question

Hi, my new iPhone 4s will not recognise some of my contacts. When I get a text or call from a someone in my contacts I see the number and not the name associated with that contact. The phone is on contract with Orange UK. I'd really appreciate any help.

Answer 1

Correct Answer by JeremyL27  on Oct 15, 2011 4:14 AM
I found the solution on an outside forum:http://forums.tipb.com/iphone-4s-forum/221242-iphone-4s-contacts.html
This seems to only affect Verizon devices. If you are not using Verizon, this fix will not work for you.
Here is the summary of the steps I took to correct the issue:
1) Open the Phone and dial *228. This is a Verizon over-the-air programming number.
2) When the system answer press 1 for "Program or activate your phone"
3) Wait for the call to disconnect. You should get a prompt stating something like, "Settings updated."
4) Open the Task Manager and kill the Phone, Message, and Contacts Applications
5) Wait a few minutes (I waited 3 just to be extra safe)
6) Open the Message App to verify the fix.
If you are still broken, kill the Message App again, then reboot your phone.