TS2634 my iphone 4s has been lost or stolen

my iphone 4s has been lost or stolen and i want to let apple know to place that information on my account as the phone is registered, can they do this?  I called but got the most unhelpful human on the phone.  i have tried location services, informed the police and placed it on the national (UK) property register.  you would think that with the serial number and IMEI information you could make sure the phone could be rendered useless to anythief or (lucky) finder,  but the unhelpful chap says that if someone wipes it and plugs it in to iTunes "they can use it as normal". wondering what the point of all the security features are if this is the case?

Apple can do nothing at all, same as any other manufacturer of any other phone.

Similar Messages

  • What to do if my iphone 5 has been lost or stolen?

    My iPhone 5 was stolen last night how do I go about blocking it so no one can use it?

    The only way to locate/disable/erase any lost/stolen iPhone/iPod Touch is through Find My Phone or a similar app. However, this requires that Find My Phone be setup/activated, on your phone, before it was lost/stolen. You would then login at iCloud.com & try to locate it. This requires the phone be turned on & have an Internet connection. There is no other way to locate a lost/stolen iPhone. Apple can't/won't help you, nor will your carrier. Report the loss to the Police, your carrier & Insurance company. Change all of your passwords.
    If your carrier offers Blacklisting & they Blacklist the phone, it will be unusable as a phone.
    If locked with a passcode, all a thief or whoever finds it has to do is force the phone into recovery mode & restore it. While this deletes all data on the phone, it also removes the passcode so the phone can then be used as a phone or touch.

  • My iphone 5 has been lost how to find.

    my iphone 5 has been lost.
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    See Kappy's post here:
    Re: i want to connect with my lost I Phone 5???really i need help:(

  • HT1937 Product has been lost or stolen

    what can i do to get another phone

    AppleCare is an extended warranty which doesn't cover damage, stolen or lost  iPhones.
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  • My ipod has recently been lost or stolen what do I do

    Help!! My ipod has been lost or stolen.. what can I do

    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
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    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
    - Apple will do nothing without a court order                                                        
    Reporting a lost or stolen Apple product                                               
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • My iphone has been lost in my house and i need to find a way to track it and its offline. it wont connect to the internet so there isnt a way to use find my iphone. i just want to play a sound on it. is there any way i can get a app that connects my ipod

    my iphone has been lost in my house and i need to find a way to track it and its offline. it wont connect to the internet so there isnt a way to use find my iphone. i just want to play a sound on it. is there any way i can get a app that connects my ipod from a laptop or a different way to find it.

    If your phone is offline, the ONLY way to find it is to look for it the old fashioned way.  Your phone CANNOT be located electronically if it's offline.

  • HT1937 hi, ahm my iphone 2g has been deactivated because i restore it, but i've lost my at&t sim how is that?

    hi, ahm my iphone 2g has been deactivated because i restore it, but i've lost my at&t sim how is that?

    Sounds like your iPhone was hacked/modified/jailbroken to work
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    What does it say when you look at Settings=>General=>Carrier?
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  • HT201303 my iphon has been lost .. can i stop it or know where it is

    may iphon has been lost ... can i stop it or know where it is

    If you had "Find My iPhone" enabled in Settings > iCloud then you may be able to locate it. If not, you cannot locate it. If it was enabled then you can try locating it via http://icloud.com on a computer or the App "Find My iPhone" on another iDevice. Note: this will only work if your device is connected to a network and the device hasn't already been restored as new and/or "Find My iPhone" has not been disabled on it. Note: Disabling "Find My iPhone" is much more difficult in iOS 7.
    If you think that your device was stolen rather than lost then you should report it to the police. In either case you should contact your carrier, change your iTunes account password, your email account passwords, and any passwords that you'd stored on websites/emails/notes etc.
    See also here for additional information: http://support.apple.com/kb/HT5668

  • HT4995 this iphone has been lost. please call me.

    this iphone has been lost. please call me.

    This is a user-to-user technical support forum. No one is going to call you from here.
    If you had Find My iPhone enabled, you can go to www.icloud.com and see if you can locate the phone, put it in lost mode or erase it as appropriate. If you never enabled Find My iPhone, you will need to look for the phone yourself.
    See this article:
    If your iPhone, iPad, or iPod touch is lost or stolen

  • My iphone has been lost in spain what can I do besides make a complaint to the police and lock it with the located iphone ?

    my iphone has been lost in spain what can I do besides make a complaint to the police and lock it with the located iphone ?

    The only way to locate/disable/erase any lost/stolen iPhone/iPod Touch is through Find My Phone or a similar app. However, this requires that Find My Phone be setup/activated, on your phone, before it was lost/stolen. You would then login at iCloud.com & try to locate it. This requires the phone be turned on & have an Internet connection. There is no other way to locate a lost/stolen iPhone. Apple can't/won't help you, nor will your carrier. Report the loss to the Police, your carrier & Insurance company. Change all of your passwords.
    If your carrier offers Blacklisting & they Blacklist the phone, it will be unusable as a phone.
    If locked with a passcode, all a thief or whoever finds it has to do is force the phone into recovery mode & restore it. While this deletes all data on the phone, it also removes the passcode so the phone can then be used as a phone or touch.

  • My iphone has been lost and already reported to the police is there any solution to get my phone imie? using the phone serial number?

    My iphone has been lost and already reported to the police is there any solution to get my phone imie? using the phone serial number?
    Help me pls

    http://support.apple.com/kb/HT4061

  • My iphone 4s has been reporting invalid sim/sim card failure intermittently for a week. tried to solve problem permanently - in mid of reset all settings my sim card failed again. help! not backed up on icloud, just itunes.  don't ask. thanks!

    my iphone 4s has been reporting invalid sim/sim card failure intermittently for a week. I thought it was a one/two-time thing, so had to manually eject SIM card and put back in.  Today, after it happened twice in 12 hours, someone told me to reset - i thought they meant reset all settings, not network settings.  while in the middle of resetting, there was an invalid SIM card again.  so a few questions - which should i do first?  try to manually back up from itunes (not connected to cloud - will be after tonight!), or eject SIM card?  don't know if one will jeopardize the other.  also, the last time i backed up was 6 days ago - have taken hundreds of pics since then - are those all lost?  is there a way to essentially not reset?  i thought the reset was okay because it said i'd lose no data or media. Help!  thanks much!

    my iphone 4s has been reporting invalid sim/sim card failure intermittently for a week. I thought it was a one/two-time thing, so had to manually eject SIM card and put back in.  Today, after it happened twice in 12 hours, someone told me to reset - i thought they meant reset all settings, not network settings.  while in the middle of resetting, there was an invalid SIM card again.  so a few questions - which should i do first?  try to manually back up from itunes (not connected to cloud - will be after tonight!), or eject SIM card?  don't know if one will jeopardize the other.  also, the last time i backed up was 6 days ago - have taken hundreds of pics since then - are those all lost?  is there a way to essentially not reset?  i thought the reset was okay because it said i'd lose no data or media. Help!  thanks much!

  • HT4061 My iPhone 4 has been recently stolen :( and I am wondering how can I be able to blocked my iPhone 4 so the one steal it cannot use my phone pls let me know what to do thanks.

    My iPhone 4 has been recently stolen :( and I am wondering how can I be able to blocked my iPhone 4 so the one steal it cannot use my phone pls let me know what to do thanks.

    Apple does not get involved with lost or stolen items.  A carrier may offer IMEI blocking (non in the USA currently do, but elsewhere some do).  Your carrier would already know your IMEI number anyway, so just contact them and ask them about it.
    It is VERY good that you had a passcode lock on the device.  That means your personal information will be safe.  And yes, after 10 failed attempts (each with increasing time out between allowing another attempt) the device will permanently lock them out until they restore the device in iTunes.  Anyone can go ahead and restore your iPhone as new in iTunes, but that also wipes everything off it and restores it to new condition - which does mean they can go off and use it as theirs, but at least all your data is gone.
    Did you file a police report it was stolen?  Also your carrier should be told (and ask them about IMEI blocking).  Sorry it is gone, but you did the best thing possible to protect yourself and your information when you set up that passcode lock.

  • Hello Apple Support,  My iPhone 5 has been stolen and I want to lock the device totally.  My Apple ID is ********** Stolen Device Serial Number: DN*******TWD Stolen Device EMEI: ********.

    Hello Apple Support, 
     My iPhone 5 has been stolen and I want to lock the device totally. 
    My Apple ID is **********Stolen Device Serial Number: DN*******TWD
    Stolen Device EMEI: *********.
    <Edited by Host>

    Sorry if my English isn't correct because of I'm Italian.
    You must switch on the lost mode on the app " Find my iPhone ".
    If you can see it on the map of this app, you will know where is your iPhone in that moment.
    REMEMBER: you can see your iPhone on the map of  " Find my iPhone"  only if it is online. Indeed you can't see your iPhone if it's offlined or switched of.

  • IPhone 4 has been stolen by pickpocket!

    My iPhone 4 has been stolen by pickpocket.
    I have made police report for it. I know there was no chance to get it back.
    Can i report to any Apple Support for this issue?

    Apple is not law enforcement and is not in the business of helping user's track lost/stolen devices.  They are only a manufacturer, like HP, Motorolla, Sony, LG, Nokia, and Samsung.
    If the device is turned off... there is not much that can be done.
    Contacting local law enforcement and reporting it stolen and reporting it to the carrier is the extent of what a user can do.

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