TS2753 An unknown error occurred (-50). How to rectify?

I receive this message whenever I try to sync my iPhone or iPad. Any idea how to rectify this?

Hey rusutsu!
Here is an article for you that will help you address this restore issue:
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Thanks for coming to the Apple Support Communities!
Regards,
Braden

Similar Messages

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    Place the iPod in recovery mode and then try to restore:
    http://support.apple.com/kb/HT1808
    Also see here:
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    ERROR (1)
    - Place the iPod in DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Try on another computer
    - Try another cable           
    - Also, confirm your security software and settings are allowing communication between your device and update servers.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar     

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    I dont know whats wrong with my ipod! My sister just used the same itunes account as i did on her ipid, and it worked perfectly fjne! Please help!

    See Recover your iTunes library from your iPod or iOS device.
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    Hi Robertfrom Denver.
    Did you try the solution given, and if yes, did it work?
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    Sign out of your account, restart the iPad and then sign in again.
    1. Settings>Store>Apple ID.
    2. Tap your ID and sign out.
    3. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off.
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  • The mini ipad cannot be synced, an unknown error occured (-69)

    I cannot synced files after I had changed to windows 8.1. When I synced the mini ipad, a message pop up- "the mini ipad cannot be synced, an unknown error occured (-69)"
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    Unknown Error -69 When Syncing Music or Video
    https://discussions.apple.com/article/HT1210
    http://www.makeuseof.com/tag/12-most-common-ipod-sync-problems-fix/
    more
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  • TS3694 What is this?  The iPhone "iPhone" could not be restored. An unknown error occurred (2001).

    What is this?  The iPhone "iPhone" could not be restored. An unknown error occurred (2001).
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    http://support.apple.com/kb/TS3694#2009

  • TS3694 the ipod"ipod" could not be restored. An unknown error occurred (3194)

    the ipod"ipod" could not be restored. An unknown error occurred (3194)
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    This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
    Update to the latest version of iTunes.
    Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
    Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
    Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
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    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.
    Error 3194: You may not have the latest version of iTunes installed Update to the latest version of iTunes. If the issue persists, follow the steps above in "Unable to contact the iOS software update server gs.apple.com".

  • TS1424 an unknown error occured -3000

    Hi
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    A repair uninstalls all program files prior to reinstalling them. So the message asking whether or not you want to do that just reflects what has always happened. A repair install (like a standard uninstall, followed by a reinstall) doesn't touch content files under normal circumstances.
    If you think the wording is misleading, it's possible to give feedback directly to the Apple folks about it. Here's a link to the product feedback form for iTunes:
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    I get an error message saying “the iTunes Library cannot be saved. An unknown error occurred (-50) How can I fix it?

    You need to be very careful which project you open in which version.
    For 2014 make sure its on 2014.1 build 81.

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