TS2755 Freezing, not recieving messages draining battery.

I know I am not the only one having issues after this latest update. Freezing, not recieving SMS, imessages, and draining battery.

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
I suggest that you try to repair the phone software using PC Companion..
Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?
If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.
 - Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Similar Messages

  • TS4268 I just traded in my iPhone for a Samsung and I am not recieving messages from other iPhone users. I think I need to remove my phone number from iMessaging but I am not sure how to.

    just traded in my iPhone for a Samsung and I am not recieving messages from other iPhone users. I think I need to remove my phone number from iMessaging but I am not sure how to.

    as http://support.apple.com/kb/ts5185 says to sign out and if not working to contact apple. you can contact apple by phone/chat. number U.S. iPhone technical support:
    (800) MY-IPHONE (800-694-7466)

  • Camera freezing/not starting, "Multimedia" draining the battery, SD card and accelerometer faults

    Hello.
    Right now my Z1C is running on KitKat, but problems with my Xperia's software I'm about to describe are with it probably since Android 4.3. Don't know whether are they only in my device or even common.
    1) Camera sometimes freezes while taking a shot. The photo is lost and I have to lock then unlock the device (with side button) and throw the Camera app away recent apps (available under the third softkey).
    There were even 3 or 4 situations when I clicked the camera button and after 15 secs of seeing the black screen, phone stated that camera isn't accessible.
    2) The multimedia process is constantly running in the background. It happens rather rarely, but for few days in a row and drains battery a lot. In example, while I'm now looking at the power manager -> battery use it says I'm running 13 hours on battery while there's only 73% left. 53% power has been eaten just by this Multimedia process! "Idling" has taken only 12% and the screen - only 10% while these 3 are the most power-consuming processes.
    I've got a lot of music on the SD card, but it's been taken out for the whole night (these 13 hours till now). There are only few apps, few videos and more pics on the internal memory (both of the last taken with this device - I save it on the internal mem).
    In my opinion it's not my SD card which is faulty if even without it the phone doesn't work properly. Yeah, I did the reboots; with SD card inside it's still in here.
    3) SD card sometimes just "removes itself" and is found again in a second. Windows 7&8.1 have never had any troubles with it (even right now, after I've run default Windows app to check the card for any errors), whatever the filesystem has it had. Contact pins aren't worn out as this card has been mostly sitting in this phone.
    4) Accelerometer won't work in [Sony's] Album and Chrome apps. It has been happening for a few days so far.
    I've reset the device twice and flushed the caches 2 or 3 times so far. I've got this phone new in less than 2 months, have never installed any suspicious app nor modify anything, it has never had any contact with moisture, it has never fallen... I don't get it, it's going so wrong. I'm disappointed. Will Sony replace it with new one? Are these all soft bugs or why does this happen?
    Solved!
    Go to Solution.

    Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
    I suggest that you try to repair the phone software using PC Companion..
    Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
    How to backup?
    If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.
     - Official Sony Xperia Support Staff
    If you're new to our forums make sure that you have read our Discussion guidelines.
    If you want to get in touch with the local support team for your country please visit our contact page.

  • Bluetooth not recieving messages/pictures

    i cannot recieve any pictures sent from my new samsung s5 on my computer.  both devices "see" each other and are paired.   following the directions on my phone   i first select gallery then a picture, i then hold down on the picture until it highlights, then the share button is exposed,  i select that and  i am asked where to send it.  i select dv6t-7200-cto.  next i get a message that tells me the file is being sent,   but alas       i then get a message that   "file not sent"....   i use sprint for my s5 and their agents were able to send and recieve pic's on my phone and on theirs.   it just seems that my computer can't recieve bluetooth info.   i checked the driver's on the computer and yhey are working properly...... HELP    what can i do to fix this.    i was able to do the use my S4 with this computer via bluetooth without problems
    greg

    Hi @73vette ,
    Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP ENVY dv6t-7200 CTO Notebook and not able to receive the pictures from your new phone. Since the message is not sending from the phone and it does see the Notebook, that would be better answered from Samsung.
    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • MDB not recieving messages

    Hi,
    I have a created a MDB to listen to a foreign topic. I deployed the code in the Weblogic Server.It is connecting to the topic, message are not coming. But the same code which i deployed in the Jdev Integrated WLS, is recieving the messages.
    Please advise.

    Is the WebLogic server in which you deployed the application located on a different machine.
    If yes, it could be related to firewalls or other network connectivity problems.

  • One specific bbm contact not recieving messages

    I have this one contact that I'm not getting any messages from, yet they can read mine. I've deleted the contact, restarted my phone and closed all existing chats. This has happened once before, and fixed itself after 24 hours.
    Can anyone help? I have a Blackberry Curve 3G 9300

    update2: I tried an AT&T sim card in my phone and bbm worked fine with her phone. pin messages. everything. then i put my sim back in and it went back to not working with her phone.
    so I thought the problem might be with my sim card, so I got a new one from vodafone. still the same issue.
    might try having her switch sims with someone to see if I can isolate the problem more
    sooo frustrating

  • I can not recieve messages from iphone users

    I switched from an Iphone to a galaxy s4 active and now can no longer get texts from some iphone users

    Hi, mr1125. 
    Thank you for visiting Apple Support Communities. 
    Here is an article that will help you troubleshoot the issue you are experiencing with Messages. 
    iOS: Troubleshooting Messages
    http://support.apple.com/kb/ts2755
    Cheers,
    Jason H. 

  • "power lost while syncing my old ipod (60GB color screen - click wheel) lt is now locked and displaying 'do not disconnect" message ... tried to rest ... no luck .... any suggestions .. thanks"

    While I was syncing my ipod there was a power outage ... my ipod is now in "locked position" .. displaying the "do not disconnect" message and battery charging symbol ... any suggestions ... thanks KV

    Update ... I let the iPod battery drain down to zero ... it shutdown ... Once it was recharged it unlocked and synced normally ... FYI
    Hope this helps others ..
    KV

  • HT1277 Help-i am not recieving e-mails from a specific sender, even after adding them to my contacts.

    I am not recieving messages from a specific sender.  I have added to my contacts, but nothing is recieved. 

    Tell us more.
    Was it once working and then failed, or has it never worked?
    When you try to send mail, do you get an error message, or does the message just sit in the outbox?
    What steps have you already take to resolve this, and what results have you achieved?
    For example, did you check with bellnet.ca administrators or knowledgebase to see what the proper outbound SMTP server address and settings are, then verify the contents of Settings > Mail, Contacts, Calendars > {bellnetaccount} > Account > Advanced > Mail > Outgoing Mail Server > SMTP > Primary Server > {servername} match that?
    (Yes, those settings are buried deep and hard to find at this point. It would have been easier to set them on the initial creation of the account.)

  • IPhone 4 occasionally not receiving messages from one iPhone 4s

    My iPhone 4 Verizon 16 GB is occasionally not recieving messages from my friend's iPhone 4s Verizon 16GB occaisionally for no good reason that I can find.
         I have HEAVY experience with iOS and many iDevices, so I can say that I know my way around an iPhone a bit, thats why this is really confusing me, I have tried doing a full factory reset of my iPhone and that didnt help either.
         I don't pay for 3G since i use Page Plus Cellular, so when i leave WiFi it switches to text instead of iMessage, her iPhone is the only one that when she replies to my texts occaisionally I will not ever get them. it's getting very annoying once I haven't gotten a reply in a half hour to just send a text saying "resend" all the time... Any solutions would be greatly appreciated!

    HI Friend,
    Try to unsign and sign in again.
    For FaceTime and iMessage chosse to use your email address instead of your mobile number.
    Go to Settings>>Message>>Send&Receive and set your email address.
    If it is still not working, unsign your Apple ID and select your mobile number ("+" "country code" "mobile number").
    Turn off Show Subject in Settings>>Message
    Reset the Network Setting, which makes your phone to forget every networks and passwords that you connected your phone to.
    to reset the Network Settings just go to Settings - General - Reset (at the bottom) - Reset Network Settings.
    I remember when I reset the Network Settings, i turned off iMessages. I connected to my home Wi-Fi and surfed the web for a little while. Sent some regular SMS messages, and about 10min later, I turned on iMessages again and sent a text to a friend with an iPhone and it started working as iMessage! Baloons finally became blue.
    Go to www.apple.com or Settings>>iCloud then access your Apple ID. There you can edit your information, placing your phone number and tap OK. then go to iMessage settings and mark your phone number to receive iMessages.
    Also check in: Settings>>Message if you turned on iMessage before. Here, turn off "Show Subject Field".
    Change your address for your currently location. If not works, change it for your native country.
    Did you turn on iCloud as well?

  • Not recieving bbm messages

    Hey I have been having problems with my bbm, I'm not recieving any bbm messages and can't send them either. The only way I can send and recieve is through wifi please help I have been battling since last night

    Hi and Welcome to the Community!!
    With your WiFi radio OFF and a strong signal from your carrier data network, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
    1) Register HRT
    KB00510 How to register a BlackBerry smartphone with the wireless network
    Please wait for one "registration" message to arrive to your Messages app
    2) Resend Service Books
    KB02830 Send the service books for the BlackBerry Internet Service
    Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
    3) Batt Pull Reboot
    Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
    Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • If a group message doesn't completely go through, how can I see who did not recieve it?

    I tried to send a mass text message (note: I have group messaging turned OFF, but I just used the field where you can send the same message to multiple recipients), however, it came back saying that "Your message was not sent. Tap "Try Again" to send this message." I know that some people recieved the text, as they replied to it, however I'm fairly certain that one or two people did not recieve it. Is there any way to figure out who did not correctly get the message from within the app? Thanks.

    Change your password, alert your credit card company and itunes support.

  • IPod touch not responding and has white screen. Tried to restore, drain battery and re-charge etc but still nothing. What can I do?

    iPod touch not responding and has white screen. Tried to restore, drain battery and re-charge etc but still nothing. What can I do?

    Try what you have not tried so far. You may have tried all and the Apple store maybe in order.
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • My phone does not recieve emails in the message inbox

    i have a BB pearl 9105 and I can not recieve emails in my message inbox.  My previous model this was set up automatically.  I have tried disabling my firewall and enabling all options I can find on the device can any one help?
    ROB

    Hi and Welcome to the Community!
    Well, are you receiving them at all? To some other folder? Or not at all? I hate to guess...but...if your device OS has the option, you can dictate what shows in Messages and what has separate icons:
    Homescreen > Messages > > Options > (Main Message List Settings) or (Inbox Settings) or (Inbox Management) > uncheck/check what you want to suppress/show in Messages
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • I recieved message by my phone that i got prize from this web apple .claims@aol.co.uk please is this message true and belong to apple site or this message not true please answer me

    i recieved message by my mobile phone from this site  [email protected]     please is this adress tbelong to apple .come or this adress and the message that i recieved not true please answer me

    It's fake.
    (79781)

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