TS2755 Group text to ex-iPhone sent as iMessage

My brother switched from an iPhone to an android. My iPhone still recognizes his phone as an iPhone. When I send a group text to him and other iPhone users, it's sent as an iMessage so he doesn't get the text. I have to turn off my iMessage setting. I even tried deleting his contact and re-entering it. How can I fix this?

He needs to do the following. That is the only way to deactivate imessage from his old phone.
Go to: https://supportprofile.apple.com/MySupportProfile.do
Log in if not already logged in.
Click on “edit products”
Click on the “x” to the right of the product.
Click “unregister”

Similar Messages

  • Can an iPad with iMessage enabled receive a text from an iPhone that has iMessage DISabled?

    Can an iPad with iMessage ENabled receive a text from an iPhone that has iMessage DISabled?

    A "non-iMessage-enabled text) would be an SMS message. iPads do not handle these and they do not go through an Apple server to be "converted". SMS is a function of a cellular carrier, not Apple.

  • In a group text with two phones that use Imessage and one that does not. The person that does not, does not get my message when its sent in group text. How do i fix this?

    I have a group text with two of my friends. here's each person break down
    person 1 ATT network, using imessage
    person 2 verzion network, using imessage
    person 3 verzion network, using SMS
    All three of us are in a group chat. When person 1 sends a message, person 2 recieves it, but person 3 does not. Then when person 3 sends a message, both person 1 and 2 get it. When person 2 sends an Imessage, person 1 and 3 get it
    so the problem is when person 1 sends an imessage, it doesnt change to sms and person 3 doesnt get it, but person 2's automatilly switches it to green.
    How can person one get their phone to automaticlly switch it to green in group message while keeping on imessage?

    The quote below from http://support.apple.com/kb/HT5760 indicates that it in the situation you describe it should be going as MMS to everyone -- which is not what you are seeing actually happen (and also not what you want to happen if I understand correctly). There may be something else helpful in the link.
    Group messages will be sent using iMessage if all recipients have iMessage enabled. If not, the conversation will be sent as MMS. Group messages use MMS even if the content is text only.

  • I am having issues sending and receiving group texts on my iphone 5c

    I am having issues sending and receiving group texts on iphone 5c.  I may get texts only from the sender or a few of the recipients, but not all.   I spoken to Apple.  They are working on the problem but it has been almost two months + and the problem seems to be getting worse.  Any one have this issue?

        ajspurr, sorry to hear that you're still having some troubles here, but we want to figure this out. If you have already cleared the application cache and data and it's still giving you an issue, we may want to reset the device. By resetting the device we can ensure there are no underlying software issues. If you have the device backed up you can take a look here to see how to reset the device http://vz.to/1ucTCmE. Give that a try and keep us posted.
    AdamG_VZW
    Follow us on Twitter @VZWSupport

  • How can i group text from my iphone 4s

    I'm in a band & scheduling practices gets kinda tricky.I just got an iPhone 4s & I can't figure out how to send group texts. I have the group set up but I have to select each person seperately from within the group. I had a Blackberry Curve (which I hated!) that did this easily. How can I do this with my iPhone (which I love!)?

    Or you can contact your operator and check what they can do for you , there is a service in Egypt called group SMS which you can have from 0 to 99 group and every group cost you 1 MSG

  • Can't send MMS or group text to non-iPhones.

    Previously i had no problems with this until a couple of weeks ago.
    There wasn't some event that i am aware of that caused an onset of this.
    Now I can only send pictures or group messages to other iPhones.
    I have cellular data,  MMS and SMS settings on.
    Have tried sending picture text and group messages with and without wifi on (as well as switching the others on/off one at a time & testing).
    Tried with iMessage on/off.
    Tried every combo of Send & Receive phone/email (& off).
    Reset network settings.
    Wiped phone clean and restored with iCloud backup.
    Using AT&T.
    Still nothing.

    Can send text-only messages to non-iPhones.
    Any other ideas out there?

  • Cannot respond to group texts with new iPhone 6

    just got an iPhone 6 and my group messaging is on but I cannot respond to the text only receive them

    If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support
    Send a group message with your iPhone, iPad, or iPod touch - Apple Support

  • TS2755 1st text to an iphone is always green. How can I change that?

    When I send a text to another Iphone user, it's green then when they text me back, it's blue after that. Why?
    How can I change that? The Iphone I send to has the newest software and all. Doesn't make sense.

    When you send the message to another iPhone, it sends it as a text message because it doesn't know what type of phone it is. When it recieves a message from that phone, the info in the message tells the phone that it is talking to another iPhone. Also, sometimes when there is no internet, the iPhone may send messages as a text. This is because the blue messages are send over the internet as an iMessage. Now if you are texting to another iPhone and its green, try going to SETTINGS > Messages > iMessage > make sure it is turned on. Just my two cents

  • I cannot start a group text on my iPhone.

    I don't have the option for group texting under setting>messages. My version is 6.1.3. Other people send me group texts and I can reply and get replies but when I try to set up a group text on my end it looks like it worked but the recipients do not see it as a group text and the responses are individual texts.

    Settings > Messages
    under "SMS/MMS" there are on/off switches like this
    MMS Messaging
    Group Messaging
    Show Subject Field
    Character Count
    If it really isn't there, then I'm intrigued. What kind of device?

  • Group Texting gone wrong iPhone 4s (C-Spire)

    I have the 4s with C-Spire, but for some reason group messaging does not work properly. I can send group messages and be included in them, but any responses I get are not included in the group message pane. The other members' texts come individually. Group Messaging is on, so I don't know what the issue might be. I suspect it might be either a bug or something to do with my service provider, but I don't know for sure. Does anyone else have this issue? If so, have you fixed it?
    Thanks!

    The "Correct size sim" doesn't apply here. I also have a CSPIRE 4S you have to have a IMEI unlock code. The Sim Slot is hardware locked to CSPIRE and "their" international SIM that they Sell. I tried to get them to unlock mine and the promissed to look in to it and call back... Of course they never did. Services online claim to provide this service but i've yet to try one.

  • I believe some how some way my iPhone or appleID has been hacked into.  My iPhone sent 3 iMessages out that I did not type or send - 2 while I was sleeping and one while I was in mid imessage conversation.  Please help if you know anything about this!

    I believe that my iPhone or apple ID has been hacked into.  Three imessages were sent from my phone that I did not type or send - two while I was asleep at 1:15am and in the morning during an iMessage conversation.  These messages were to my boyfriend about my boss.  Apple and AT&T have been somewhat helpful but both are pointing fingers at the others saying they cannot track the message or see if my personal information has been compromised.  I feel extremely violated because this hacker knows who my boyfriend is and who my boss is and I just started this job two weeks ago!  I am about to go to the police because this person is trying to taint my good reputation and destroy my relationships at work and in my personal life.  Does anyone have any incite on how this could be done and is there any way to trace where those three iMessages were generated from??

    No I have my own iPhone iPad and MacBook  so everything is set up on devices that are mine and as far as I know I never connected to anyone else's device and logged with my apple ID.  But are you saying it is possible for someone to have obtained my apple ID and send an iMessage from their device with my contact information so it looks like it came directly from me?  It's crazy I looked down at my iPhone and saw this message had just been sent that I did not type or send

  • My phone will not send texts to non-iPhone users and it will only send texts to other iPhone users if iMessage is turned on, otherwise it doesn't send texts at all. How do I fix this?

    Help? Have any of you have this problem? How did you remedy it? Thanks in advance!

    I'm on hold with them right now, I'm pretty sure that's the problem I just wanted to see if there could be any other reason. Covering all my bases, as it were. <3

  • Why are my group text messages being sent as pictures

    My group text messages are being sent as pictures or images and I don't know why. It just started happening, I've sent them before without to the same people without this happening. I can sent text messages to each person individualy and they are delivered as text. Is there some setting I can change? 

    HI. I had the same thing the other day. I sent a link to 40 people and got charged for 40 picture messages. I phoned my network provider and they said it is an apple fault (iphone).
    If you send a group 'Text' to more than 6 people, the iphone somehow marks it as a MMS or picture message. I get free texts and was shocked to be charged, but they did look into my messages and could see it was not an image and refunded me.
    If they are right, its an apple problem. Can anyone shed sme light on this?

  • Can   i  send group texts  and have them be sent as indivuale texts so everybody does not see responses

    How to send group texts and have them sent as individual texts so everybody does not see responses?

    deref,   Group messaging is a great way to keep everyone in touch. I use them quite frequently. When you send a group message the replies will be sent to everyone. You can send them individually so people cannot see the replies.  RobinD_VZW  Follow us on Twitter @VZWSupport  If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

  • Group Text with Android Doesn't Work

    Hi- I had been using an iPhone for a few years, and decided to switch over to Android. It took some time to get my phone number disassociated from iMessage/iCloud, but I was eventually able to get that done. Since iOS8 came out, though, I'm starting to experience problems again. Specifically, whenever I group text with multiple iPhone users, everything works fine -- until my wife (an iPhone 6 user) is added into the group. When this happens, everything automatically switches back to iMessage and I stop receiving any messages.
    Has anyone else experienced this? Are there any fixes?
    Thanks

    Just in case other people found my post by Googling, here is my fix I added to my post on the OpenOffice forum.
    Re: Text to speech only reads the document title  
    by Trish8 » Sat Feb 14, 2015 9:58 am
    I tried as many suggestions as I could from the plethora of suggestions above. I'm sure you are correct, it must be the Mac's problem. I took a chance and downloaded LibreOffice; Text to Speech now works the same as it does on TextEdit, the internet, and PdF. Thanks for all the help, I mean that sincerely. OpenOffice is a really fine product.
    Patt

Maybe you are looking for

  • Im having a bit of trouble downloading itunes for windows 8 and i dont know why! Please help!!

    Im Having trouble DL iTunes for Windows 8 using internet explorer. It DLs but then I get nothing. I go into my DL folder and its there, i click on it, shows its trying to do something and again nothing pops up. Am I doing something wrong???

  • Chart format to use fro copying it as an image

    Hi, I am currently developping flash charts. I would like to be able to copy the chart as an image in order for end-users to paste them into Word documents. it is not possible with Flash charts. What kind of chart to use ? I tried the HTML charts but

  • MobileMe Gallery for iPad

    As we can all see now, Apple have failed to provide (so far) a universal gallery application for it's very own expensive & heavily promoted iPad; which would be less embarrassing if none of the 3rd party developers for a whole range of pre-existing i

  • Photoshop Elements 12 - can't get pass the install Shared Technologies

    I've spent hours trying to install Photoshop Elements 12 on my Windows 8.1 64 bit computer. The install process chugs along merrily and then chokes with an unspecified error whilst installing the shared technologies and then rolls back the installati

  • How to edit video info to music videos or t.v. shows

    i have a bunch of music videos but how do i edit the info so it'll appear as music videos on my ipod? i can edit them one by one but i have a lot so i just want to select everything and make'em as music videos Customized (AMD 64 X2 3800+, EVGA 7800 G