TS2755 Help! All my texts just dissapeared! I restarted my phone and they're still gone!!
All my texts dissapeared and I can't figure out how to get them back! I restarted my phone and nothing!
Restore your phone from the latest backup, messages are part of the backup.
iTunes: Backing up, updating, and restoring iOS software
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I turned off MMS today and suddenly all my text messages dissapeared from SMS 'inbox'. switched the iphone 4s on and off many times, nothing. If I search for an old text message by text I can see it, but it's not in the box of SMS
show this link to your friend http://support.apple.com/kb/ts5185
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My delete button in my to do's closes the app. I've closed all the background running apps and have restarted my phone and even tried syncing to my iTunes. It's driving me nuts. Please help!
Will not complete a sync without crashing and saying cannot read to the device or something to that effect.
That sounds familiar.
Just doublechecking ... have you worked through the suggestions from the following document in the course of your troubleshooting to date?
[What to do when Windows displays a blue screen error message or restarts when syncing the iPhone or iPod touch|http://support.apple.com/kb/TS1502]
(The stuff I was worried about in my initial reply has since been documented in its own troubleshooting document. Some of the symptoms of that are covered in: [iTunes for Windows: System restarts, blue screen, or quits unexpectedly when accessing iTunes Store|http://support.apple.com/kb/TS3441] ) -
Please, I need help. I´ve just downloaded your adobe creative cloud and now I CAN´T SEE THE DESKK ON MY PC!!!!!
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
I have done all of the steps that Apple have said to do, including completely restarting my phone and registering it as a new one, but still my wifi is greyed out, can anyone help me?
http://support.apple.com/kb/ht5621
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I am unable to delete whole texts from left-swipe. i click delete and they dissappear. But then i can't send or recieve texts. i reboot phone and deleted message reappear, but i am able to continue send/recieving texts.. i've synced, backup, everything. Help! I am doing this beacuse in my space on my phone my doucments and data are taking up 9GB of space, and i don't know why other than in my phone it says messages are taking up 8GB or so. I am running ios 7.0. I have synced my phone with itunes, backed up, reboots after deleting the texts, they never vanish, i have even restored from itunes and restored from a backup that didn't include the texts after i deleted them.
actually better to reset your phone and reinstall the latest firmware again after that restore your back up it should be ok
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Hi, I have moved to India from france and I am trying to update my payment options to the Indian visa card but it seems that no matter what I do I cant do it. I dont want to create a new ID..Plz Help!!!Just want to change my location and my payment details!! thanks in advance!!
These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
Note if you have iOS devices and haven't moved your contacts and calendar items across then you should create one dummy entry of each in your new profile and iTunes should merge the existing data from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then seeRecover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
tt2 -
My iPhone has recently been crashing (or rather the apps) when I would try to access my text messages, contacts, phonebook, facebook, or email. I tried restarting my phone and lost all of my contacts. This has been happening more and more frequently. Today I was in my pictures and was trying to crop one and my phone shut off completely. Anyone know what's wrong with it or how to fix it?
Make sure all apps are fully closed:
- double tap your home button
- hold your finger on an app
- when the apps start to wiggle press the red "-" button on all the apps
Now do a hard reset:
- hold the home button and the sleeps/wake button down at the same time
- the phone will shut off then when the apple logo ppears release both buttons
If by then your contacts have not been restored you would need to try and retreive them from a back up on itunes/icloud that was made when the contacts were on the phone. You could even stream them from the cloud if they were synced to the cloud. The link beow will show you how to restore from an itunes/icloud back up:
http://support.apple.com/kb/ht1766
Also to prevent this issue which i have seen alot when users are still running iOS 5 it would be best to update the iOS on your phone. To do this follow the link below:
http://support.apple.com/kb/ht4623
Hope this helps -
I accidently put all my pics from my computer onto my phone and I have no idea how to get them off. Can u please help??
PhilipRoy wrote:
Please see this article about transferring photos from a mobile device to a computer.
http://support.apple.com/kb/ht4083
Good luck Friend.
That's not going to help. That article is for moving photos from iOS device to computer, not for removing them. Additionally, photos synced via iTunes cannot be manually removed from the device. You have to use iTunes to 'unsync' them, as FoxFifth stated.
Camera Roll pictures are the only ones that can be imported from device to computer. Album folders cannot be moved from device to computer. -
I've got a question.
all my iPhoto pictures dissapeared after downloading the new version.
I still got some of them on my iPad which I've imported from my libary earlier before they all dissapeared.
is there any way I can import them to my Mac?Use 3rd party software like:
http://www.digidna.net/products/diskaid
http://www.wideanglesoftware.com/touchcopy/index.php
For items purchased (including apps) from iTunes:
http://support.apple.com/kb/HT1848 -
Nothing was deleted. We opened up the app and they were all gone. HELP!! I have restored the ipad and they are still not back!
Are the files in www.icloud.com (use your computer to check).
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I have deleted a contact on my phone, and they are no longer in my contacts list however when I go to text if i type in the letter there name begins with there name still appears as (other) is there a way of deleting them completely of my phone? - I have tried everything!!
I have resorted my phone, used the spring clean app - none of these work, Have I saved this number somewhere else but I just can't get to it?You got the new iphone????? I have same problem. I transferred audiobooks to device to find no audiobooks on device (despite it being in iTunes as if it was). Have you found a solution????? I even tried to change import settings on format transfer but hasn't worked.
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I bought a song off of the itunes store on my iphone but it wont play. I even tried to repurchase it but it says that I already purchased it. I have restarted my phone and turned it off but it still won't download or play. HELP!
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your phone and re-download it via the Purchased tab in the iTunes store app on it, or the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
I have the iPhone 5s. I synced it with my Mac and got all the old apps from my old phone. I was not able to update any of the apps on the old phone and they will not update on the new iPhone 5s either! What can I do?
Hey there rmflint,
It sounds like you are wanting to update the Apps that were synced over from your computer to your new iPhone 5s. If you are clicking Updates in the App Store in the bottom right corner, would you mind clarifying what happens when you are trying to update them?
App Store at a glance
http://help.apple.com/iphone/7/#/iph3dfd8c19
Thank you for using Apple Support Communities.
Take care,
Sterling -
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