TS2755 I can't get my account to work, Apple, PLEASE HELP!
I type in my Apple ID and password and sign in, then type my email and it says unable to verify, a verification has been sent to this email, but I've checked and checked and checked my email, but THERE'S NOTHING THERE! Somebody please help me
How to contact Apple: http://www.apple.com/contact/
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Hi, I'm trying to get my sons Apple Ipod back to work but im unable to because the I-pod says to connect to I-tunes and is dissabled. When I connect it to I-tunes it says to put a passcode which I don't have. Can someone help please??
http://support.apple.com/kb/HT1808
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I have iphone 4(ios 5.1.1)but there are no any icon like personal hotspot. How can i get it to my phone. Please help me. Thank you.
The personal hotspot is not an app or an icon; it is a setting. You must first have your carrier provision it, then you turn it on in settings. Most carriers charge extra for tethering.
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i have updated my iphone 5s to iOS8 but it has my old icloud account, how can i change the icloud email address as i can not get passed this page??
I do not know the log in details and no longer have that icloud email address !!
please help :-(That's Activation Lock. You will need to remember the Apple ID and password you used to set up the phone.
If you can't remember them, you can go to iforgot.apple.com to try to recover the information.
If you are the original owner of the phone & have proof of purchase, you can try calling Apple to see if they can assist also.
~Lyssa -
Can't get exchange account to work on iphone
have iphone 3g with 3.0 update am trying to set up my exchange account - put in all the settings and get back response that my password is wrong but it isn't I have deleted and reentered and used numerous settings all of which should conceivably work. I enter email address, username, password , etc but when choosing done i get message "can't communicate with server" - mail works fine thru outlook. just won't come thru to phone. any ideas would be helpful
Hi there,
so is the certificate on the server self-generated or from a 'trusted' source?
Depending on that, you will need to have the private key, or key and root certificate (if self-generated and not 'trusted') on your phone.
There seems to be an issue with properly 'attaching' it to Exchange use in OS 3.0 when emailing right now - I would download the iphone util 2.0 and create the profile, making sure you attach the client certificate.
Make sure the certificate is embedded as a credential in the Exchange account and not just simply in the same profile. The attached profile does not have a certificate as an account credential.
Best,
Dan -
I purchased a converter product in Sept 2013 and paid $89.99. I now can't work the converter as it says I need to sign up for the product. I signed up for 1 year originally so it should still be working. I tried calling but was on hold for over 20mins and I can't get hold of anyone to help. Please let me know what is the best and quickest way to resolve this issue?
Hi Katie Hetherington
Please Reach out to Adobe Support on : 800-833-6687
or
you are also welcome to contact our support team at http://adobe.ly/yxj0t6 -
i pressed "SYNC" and lost all the songs from many cd's that I loaded to my library, how can I get them all back?
When you say "account," do you mean your iTunes library, because your iTunes library is what is on your computer? Your iTunes library does not have an email address. An account that is related to iTunes is your Apple ID (which is an email address) and you use it as your user name to sign in to the iTunes Store, to make purchases. Changing your Apple ID will not make songs disappear from your computer's iTunes library.
If you had an Apple ID and used it to make song purchases from the iTunes Store, and then started using a different Apple ID, you should be able to re-download the songs purchased with the old Apple ID. In iTunes, sign in to the iTunes Store using your OLD Apple ID (and password). That may not be your current email address, but Apple uses it as your user name, so it does not matter.
On the iTunes Store Home screen, click on Purchased under QUICK LINKS. This takes you do the Purchased screen, where you can re-download previous song purchases (for that Apple ID) at no cost.
NOTE: If those song purchases are from more than a few years ago, you may also need to authorize your computer to play (and sync) songs for your old Apple ID.
For songs that were not purchased from the iTunes Store, if they are also gone, you cannot get them back unless you have a backup (or they are still loaded on your old iPod).
If that's not what you mean by "changed the email address on my account," please post back with more details. -
My Ipod Touch doesn't have an App Store button on it and I can't get any apps on it. Please help me!
My Ipod Touch doesn't have a App Store button on it and I can't get any apps on it. I use to have one so I know how to work it but I never had this problem. My Ipod Touch is a 16 gig 1st generation. Please help me!
Sybar13 wrote:
My Ipod Touch doesn't have a App Store button on it and I can't get any apps on it. I use to have one so I know how to work it but I never had this problem. My Ipod Touch is a 16 gig 1st generation. Please help me!
What software version do you have on the ipod?
Apps requires at least 2.0 -
I was playing around and my App Store switched to American. I live in Canada and can't figure out how to get it back to Canadian!! Please help!!
Hmm....and you've already tried resetting it, right? Hold down center and menu for 5 seconds (or three, i don't remember which)?
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Can't get my table to sort. Please help
Can't seem to get my table to sort. That was a non-issue with the previous version of Numbers but now if I try to sort ascending by totals it just shuffles my numbers with no visible logic. Please help, this is such a simple task, shouldn't be so hard. I tried all suggestions on the forum and nothing works. This is a snapshot of the table:
And this is the result after sorting descending by Totals column:
Any and all help welcome!Hi Dannie,
Sorting in Numbers 3 follows a different pattern from Numbers 2. Formulas do not automatically adjust.
When Numbers 3 was installled, it was placed in your Applications folder. Numbers 2 was moved to a subfolder called iWork '09 within your applications folder.
With your document open in Numbers 3, File > Export To > Numbers '09. Then use Numbers '09 (Numbers 2) to work on it.
Wayne Contello has written a User Tip for working with the old and new versions of iWork.
https://discussions.apple.com/docs/DOC-6991
The trick is to drag icons for both versions to your Dock. Right click or control click on each and Options > Keep in Dock. That puts you in charge of which version you launch.
Here is a screen shot of both Numbers icons on my Dock.
Numbers 2.3 (Numbers '09) on the left with a three column graph.
Numbers 3.2 on the right with a four column graph.
Both versions will run happily together. Just be sure which version is opening your document.
Instead of double clicking the document, run whichever version of Numbers/Pages/Keynote suits and use File > Open.
Regards,
Ian. -
HT1212 iv forgotten my passcode and can't get into my iPhone at all, please help
can you please help me? iv forgotten my pass code lock and my phone is now disabled, i dont know what it is, iv tried loads of my old ones but i cant get it.... confused
Continue reading the support document that you linked to the forum with. It gives you the instructions. To remove the passcode you have to restore the phone as new, then you can restore from your backup.
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Stolen ipad 4. How can i get my serial number from Apple?HELP!!
My Apple iPad 4 was stolen i do not have the box anymore because when i bought it i was living as an aupair in the USA so on my return after that about 2 months ago my iPad got stolen i never wrote the serial number down did email it to my father though but he lost that email. PLEASE HELP! how can i find my serial number from Apple, they surely should have my serail number on my apple ID???
It seems it was never registered to your Apple ID.
Do you have an iTunes backup of the iPad?
Open iTunes.
Open Preferences. (In Mac OS X, choose iTunes > Preferences. In Windows, choose Edit > Preferences.)
Click the Devices tab.
Position the mouse over a backup to display the serial number of the backed-up device. iPhone and cellular iPad models also display the IMEI/MEID and Cellular Data Number:
iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
I am new to DPS and have been trying unsuccessfully to get it installed and working. Please help!
I am new to DPS and have been trying unsuccessfully to get it installed and working.
I have updated the entire Creative Cloud repeatedly, even used the cleaner tool to remove older files, preferences and OOBE file and still cannot use update from help menu in IndesignCC to get DPS tools. It is greyed out.
No options available in the folio builder either. And if i close the folio builder the only way it comes back is to reset the publishing profile.
Please help as learning this software has become a priority in my industry.Hi Bob
I have downloaded the tools and get an admin error trying to install it. ( See attached).
Apologies for the late response. This site was very slow yesterday.
Can we attempt to resolve this issue via email instead? -
cannot operate my i tunes account properly i am english and have a french bank account
if i change the button at the bottom and put in english then i go onto i tunes i cannot log in it answers in french
and it keeps rejecting my password even if i go to i tunes and change it
in other words i want my account in english and to pay with my french bank account but it will not it seems allow me to do thisFYI ..
Your credit or debit card credentials must be associated with the same country where you reside.
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article
Billing policy is the same for both the iTunes and Mac App Stores. -
I can not get my account to work
My account as been working for some time now and now for the past 2weeks it's not I've change my email address and reset every think and still not working every time I try and download the free stuff it keeps wanting my account ie bank account detail when I put information in it won't except it please can some one help me I don't know what to do
Hello Susan,
Welcome to the Apple Support Communities. The following article will assist with changing the payment information for the Apple ID. The following article will assist with that process. Also check to see if you are up to date on your iPad (Settings > General > Software Update).
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
Changing your account information using an iOS device:
Tap Settings on the Home screen.
Tap iTunes & App Stores.
Tap on your Apple ID. (If you are not signed in, enter your Apple ID and password, and tap Sign In.)
Tap View Apple ID.
Enter your Apple ID password.
To update your email address, follow these instructions:
In the Edit section, tap the Apple ID field.
Tap the Apple ID field.
Enter the email address that you would like to be your Apple ID.
Tap the Done button.
To update your name, billing address, or payment information, follow these instructions:
In the Edit section, tap Payment Information. (you can set it to none)
Update the information that you want to change.
Tap the Done button when finished.
Regards,
-Norm G.
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