TS2755 I can't sign in to iMessage or FaceTime.

I can't sign in to iMessage or FaceTime. I put my password in and click "Sign In," but then it doesn't verify my email. It says that a verification email was sent to my email address, but I never get an email. There are no emails from Apple in my inbox or my spam.

FaceTime, Game Center, Messages: Troubleshooting sign in issues - Apple Support

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  • Can't sign in on iMessage and FaceTime after upgrading to ML

    After doing a clean install of ML, I can't login anymore to iMessage and FaceTime. I'm correctly login to iTunes, AppStore and on my iPhone iMessage works good.
    The error is "Il server ha rilevato un errore durante l'elaborazione della registrazione. Riprova pi tardi"
    or in english
    "The server encountered an error processing registration. Please try again later."
    The problem is in ML because with Snow Leopard I hadn't a single problems. I'm on iMac 21.5'' late 2009.
    Thanks

    it didn't work for me. instead, it created more problem.
    inexplicably, now i have duplicate inactive imessage account which i don't know how to remove!
    instead of looking for ways to activate the imessage & factime, now need to fix another thing...
    another thing which i tried reading the thread was to log in using safe mode. it didn't help either. same "The server encountered an error processing registration. Please try again later." problem. it was too laggy and had to force a shut down. rechecked disk permission and found a host of permission problems.
    sigh...
    more problems....
    apple support is closed for holiday...

  • TS2755 I can't sign in to iMessage

    Please check network connection and try again. Is all I ever see since 12/25/2012.

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • Can't sign in to iMessage and Facetime with my Apple ID, only one or the other

    I have an iPhone 5 running iOS 6.1.2 on AT&T.
    I've noticed I am unable to use my Apple ID for both Facetime and  iMessage; if I am signed in to one of them, I'm unable to sign in to the  other. I get in a loop of the phone repeatedly popping up a password  entry screen for the Apple ID.
    If I cancel the process and sign out of either, I can successfully sign  in to the other. But no matter which I sign into first, I cannot sign in  to both at the same time. >__< It's working fine on my other iDevices (iPad 1, iPhone 4), this is the only one having the issue. The issue has been happening since my purchase of the iPhone 5 last year.
    Any ideas on a fix? It's driving me nuts. I've even just restored my phone and still receiving the exact same issue. Thanks in advance for any help as I am at a loss. ;(

    I THINK I might have found out a fix. First, I went in and signed into iMessages, but left Facetime logged out. I then went in Settings and turned off FaceTime altoghter. Afterwards I went to ensure iMessages was still signed in (Paranoia perhaps lol). Then I went back in and re-enabled FaceTime. The information was inserted back in, but Caller ID for Facetime was unchecked, so I selected my email address instead of phone. And both have oddly been working fine and stayed signed in since. No password requests at all.
    I have zero clue why this works, but it does. I only figured it out thanks to obcessive behavoir and inablilty to accept it was broken lol. Anyone else with the issue want to confirm if it works for them as well?

  • HT204408 How can I sign into both iMessages and FaceTime?

    I somehow lost connection with both iMessages and FaceTime on my iMac and now unable to sign in.  I am able to access both the App Store and iTunes Store with my Apple ID and password.  I went through the steps suggested in the help section (TS3970) and all appears fine.  I am operating on a iMac running OS X Yosemite version10.10.2  I do not experience any problems on my IOS devices (IOS 8) running iMessages and FaceTime if this means anything.

    I of course already checked and I also checked iTunes, where else can I check?

  • I can't sign into my iMessage I am putting in the right password and everything but it says thee was an error try again.....???? Can anyone help me.......

    I can't sign into my iMessage I am putting in the right password and email address but very time I want to sign in it says
    " iMessage Activation
    An error occurred  Try Again"
    This is really frustrating and I need it fixed if you can help me please tell me!!!!
    Thanks

    Here is a solution that worked for me, after nothing else would. Log out and back in to iTunes on your Mac/PC.
    I had exactly the same problems as above, and no amount of network changes or even a full restore would help.
    Finally, I went back to my PC, launched iTunes, logged OUT of that, then signed in again, this time with the new password.
    Then I had to go back, and properly close Facetime and iMessages and sign in. It worked fine after that.
    (To properly close an application, double click the home button, then hold down on the facetime app logo in the multitasking bar at the bottom, then press the tiny symbol.)
    Best of luck.

  • I can't sign in to iMessage

    I'm getting the error:  Could not sign in to iMessage.  An error occurred during activation.  Try again.
    This occurred when I did the last OS patch.
    My Apple ID is correct, otherwise, I couldn't leave this message.
    Thanks in advance for you help.
    - Dan

    This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
    Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
    Step 1
    Check the status of the service. If the service is down, wait for it to come back up. There may be a localized outage, even if the status indicator is green.
    Step 2
    Sign out of iMessage and FaceTime on all your Apple devices. Log out and log back in. Try again to sign in.
    Step 3
    Restart your router and your broadband device, if they're separate. You may have to skip this step if you don't control those devices.
    Step 4
    From the menu bar, select
               ▹ About This Mac
    Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.
    Step 5
    Take the steps suggested in this support article. If you don't understand some of the steps or can't carry them out, ask for guidance.
    Step 6
    From the menu bar, select
               ▹ System Preferences... ▹ Network
    If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If the box marked SOCKS Proxy is checked, uncheck it. You don’t need to change any other settings in the window. Click OK and then Apply. Test.
    The result may be that you can't connect to the Internet at all. Revert the change if that happens, or if iMessage still doesn't work. Remember that you must Apply any changes you make in the preference pane before they take effect.
    Step 7
    Select from the menu bar
               ▹ System Preferences… ▹ Flash Player ▹ Storage
    and click
              Block all sites from storing information on this computer
    Close the preference pane.
    Step 8
    Make sure you know the ID and password you use with iMessage. Launch the Keychain Access application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    Use the search box in the toolbar of the Keychain Access window to find and delete all items with "iMessage" or "com.apple.idms" in the name. Log out and log back in.
    Step 9
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    If iMessage worked in the guest account, stop here and post your results.
    Step 10
    Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you start up, and again when you log in.
    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start and run than normal, with limited graphics performance, and some things won’t work at all, including sound outputand Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. After testing, restart as usual (i.e., not in safe mode) and test again.
    If iMessage worked in safe mode, but still doesn't work when you restart in "normal" mode, stop here and post your results.
    Step 11
    Triple-click anywhere in the line below on this page to select it:
    /Library/Preferences/com.apple.apsd.plist
    Right-click or control-click the highlighted line and select
              Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
              Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
    Step 12
    Reset the NVRAM.
    Step 13
    Reset the System Management Controller (SMC).
    Step 14
    Reinstall OS X.
    Step 15
    If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support. When you set up a support call, select "Apple ID" as the product you need help with, not the hardware model. That way, if you're not under AppleCare, you may be able to talk your way out of being charged for the call.

  • Ipad2, I can not sign in to imessage after turning it off and doing a hard reboot. Upon entering my info it states no network connection, but I can use it o surf in Safari and iter websites. Any suggestions. Went on with Apple, they think its my network.

    Ipad2, I can not sign in to imessage after turning it off and doing a hard reboot. Upon entering my info it states no network connection, but I can use it o surf in Safari and iter websites. Any suggestions. Went on with Apple, they think its my network. All other wireless equipment can ign on without problems. This happened after I turned imessage off.

    Step by step, how did you arrive at seeing this agreement?

  • I can't sign in to imessages and face time with my apple ID, how i can fix it ?

    I can't sign in to imessages and face time with my apple ID, how i can fix it ?

    Check Settings>General>Date & Time>Set Automatically>On. Make sure that the time zone setting is also set correctly.
    If that didn't solve the problem, restart your iPad and try again. If that fails, reset your iPad and try again.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • TS4268 I am unable to sign in to imessages and facetime. It keeps verifying my apple id. What do i do?

    I am unable to sign in to imessages and facetime. It keeps verifying my apple id. What do i do?

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
     Cheers, Tom

  • Can't log on to iMessage and FaceTime????

    I purchase the new iPad that just came out and I can not sign on to iMessage or face time.  Please help!!!!

    All,
    I am having the same problem with my new iPad (wifi+4G LTE).
    When I try signing into iMessage using my Apple Id & password, it would momentarily show a message box with Next button on it & straight after that it would show the Sign In screen again. And obviously, it doesnt sign me in to iMessage or enable it.
    I have tried the following things, but they dint help:
    1. Reset Network settings
    2. Sign out of from Settings -> Store -> Apple Id
    3. Change DNS to Google's public DNS 8.8.8.8
    4. Changing Apple Id password
    5. Hard Resetting iPad.
    Could anyone please help?
    Cheers,
    Jay
    P.S. I am only using Wi-Fi on my iPad at the moment, as I havent got a data plan as yet.

  • MacBook Pro keeps asking to sign into iCloud, iMessage, and FaceTime

    My wife's MacBookPro11,3 keeps asking her to sign into iCloud, iMessage, and FaceTime, non of which she uses.  She keeps clicking on cancel, but they just keep popping back up, one after the other.  She is using OS 10.9.3.  Any suggestions how to stop this non-stop cycle?  We've tried re-starting the computer, but that didn't help.  I didn't see anything in preferences that I could turn off.  She has just moved the pop-up window over to the edge of the screen so she can keep using the computer.  Thanks.

    Do you mean logging in and out of the MacBook Pro, or in and out of iCloud, iMessage, and FaceTime?  I will have her try logging in and out of the MacBook Pro. 
    Thanks for the suggestion.

  • Cant sign-in to imessage and facetime

    HELP!!!
    I can't sign in to Facetime and iMessage..Done reseting the password of my apple ID.restored iPod Touch as well but still cant sign in to iMessage and Facetime. Please HELP.

    I tried go to date and time preferences and change set automatically to on. Don't works.
    Also I tried just rebooting my router. Unplug it from power for about 30 seconds and then plug it in again. Don't works.
    I can't you use iMessages and FaceTime in other places with Wifi. Don't works.
    Don't  it work outside of my home using 3G ... Don't works.

  • After having updated iso 7.1 on my Iphone 4 ,i cannot sign in for Imessage and Facetime

    After having updated ios 7.1 on my Iphone 4 ,cannot sign in for imessage and Facetime?

    Having the same issue but it seems to be everything - messages, phone, contact, viber. It's made my phone completely useless!! I open it, opens it, doesn't load anything but the white page and then it goes back to the home screen.
    I can't even go back to a phone back up as it wont connect to itunes any more - says it needs to be updated - app store has no update for itunes.

  • After the IOS7 update, i can no longer use my imessage and facetime. It says "waiting for activation" and tried to log in on my apple id but it turned out to connection error. Please help me guys! Thank you.

    After the IOS7 update, i can no longer use my imessage and facetime. It says "waiting for activation" and tried to log in on my apple id but it turned out to connection error. Please help me guys! Thank you.

    Have you tried to reboot your phone(hold home and lock button simutainiously)?

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