TS2755 I cannot send GROUP imessage!

Hi,
I just recently got a new iPhone 4S from the apple store because my last one wouldn't send or receive messages. I had been having trouble with the group message function with the last one, but I thought this would be fixed with the new device.
For some reason everytime I try to send a group message, it just hangs there and totally freezes up my device. I will let it sit for 25-45 minutes and nothing will happen. I have to hard reboot my phone in order to free up the connection.
I have no problem receiving group imessages, but cannot send them.
i have tried the reset to factor, I have toggled iMessage on and off several times, but nothing seems to work.
If anyone can help with this I would really appreciate it.
My whole team at work uses group iMessage and I can't participate.
Thanks.

I don't see an option for group messaging
settings > messages . (only gives, Imessage - on/off, send read receipts, send as sms, send and receive, mms, show subject field an character count).

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