TS2755 I cannot text or send photo message to non iphone users since update.

Since the update to ios7.0, I haven't been able to send text or photo messages to contacts that don't have an iphone. Is it an iphone problem or does it have something to do with my carrier (VERIZON).

In settings/ messages do you have mms and send as SMS if iMessage is unavailable turned on

Similar Messages

  • IPhone 4s wont send picture messages to non iPhone users.

    I've tried reinstalling the IOS 6, changing the settings, shutting off the phone. I can not send picture messages to non iPhone users but can send texts and receive texts and receive picture messages. just can't send. Help.

        jannwj, sending and receiving pictures is very important these days because we try to capture the moment all the time. I know this issue is frustrating because I take, send, and receive pictures at least 20 times a day. I researched  your issue and did not find this as a known issue. Do you receive a error message? I recommend checking your message settings to ensure they are enabled. I have listed the steps below:
    1) From the home screen, select Settings.
    2) Select Messages.
    3) From MMS Messaging, drag the switch left or right to enable / disable.  Enabled when set to ON.
    Please let me know if this helps. Also ensure the data network is enabled. I have listed steps below:
    1) From the home screen, select Settings.
    2) Select General.
    3) Select Cellular.
    4) Drag the Cellular Data switch left or right to enable / disable cellular data.
    On /Celluar data enabled
    Off /Cellular data disabled
    Keep us posted with the status of your issue.
    KinquanaH_VZW

  • Iphone 4 wont send picture messages to non iphone users

    im having this issue with my iphone where it wont send picture messages to non iphone users. this problem is all of a sudden, it used to work and now its not.  ive checked to see that my mms messages are turned on in settings and it still wont send. also picture messaging is included in the plan i have for the phone. any advice?
    thank you

    I downgraded back to 5.1.1 and I'm not having the problem I'm also on a gophone prepaid plan idk if that's te problem

  • HT201407 my 02 iphone 4s will not let me send picture messages to non iphone users

    my 02 iphone 4s will not let me send picture messages to non iphone users

    Do you have a setting in Settings > Messages for MMS Messaging and if so, is it on?

  • Cannot send or receive photo messages from non iPhone users .

    MY sister is having same issue with her phone no new updates overnight I could use this feature yesterday have tried everything I can think of please help

    (Insert fact!) Nothing that KiltedTim provided you was incorrect. While your device may have needed and responded to a reset (which there is no such definition in iPhone troubleshooting as a hard reset), what he provided is still true. MMS is a carrier feature, and is controlled by their settings.

  • Can't send nor receive photos to/from non-iPhone users

    I have Metro PCS and I have unlimited data and ever since I updated to iOS 8, I haven't been able to send picture messages to non-iPhone users. I have tried everything I've found online and nothing works. It was working PERFECTLY before we updated to iOS8! I could send picture messages to anyone without any problem. The rest of my family, who share the same family plan with me, can send pictures just fine (they're all android users). However, my sister and I, who are iPhone 5s users, can't send nor receive picture messages. Every time we try to send a pic to an android user, it immediately says not delivered. It doesn't even try to send it. And it's not a problem with my data because I can watch youtube videos with my 4g just fine. I even turn off the Wi-Fi to test it out and it works well. Does anyone know how I can fix this?

    electronicsguy123 wrote:
    i don't need to, everyone of my contacts has it. Plus every new contact/friend i've made in the last year or two has had it. maybe the apple fanbois here don't like to hear that.
    I'm happy that it works for you. It may not be an option for the OP. It certainly wouldn't work for me as I have a fair number of friends with basic phones. Again, Whatsapp is only viable as a replacement for SMS if everyone you want to message is willing to download and use it. If everyone the OP knows is not wiilling to do that, they may need to resolve their existing problem.

  • I have an iPhone 4, upgraded to the latest iOS software.  Now, cannot send messages to non-iPhone users.  No other settings have been changed.  Thoughts?

    I have an iPhone 4, upgraded to the latest iOS software.  Now, cannot send messages to non-iPhone users.  No other settings have been changed.  Thoughts?

    Hello wbaker252,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iOS: Troubleshooting Messages
    http://support.apple.com/kb/ts2755
    Have a nice day,
    Mario

  • Why can't i send text messages to non iphone users but have no problem sending them to people that have iphones?

    why can i not send sms and picture messages to non iphone users but have no trouble sending them to people who have iphones? help???

    .legoman. wrote:
    why can i not send sms and picture messages to non iphone users but have no trouble sending them to people who have iphones? help???
    Most likely your carrier has not enabled texting on your phone.

  • Why can't I send or receive text messages to non-iphone users

    Why can't I send or receive text messages to non-iphone users

    thatch001 wrote:
    Another thing you can try is to ensure that the setting for ( send as sms if imessage unavailable ) is turned on, this can be found in Settings : Messages. If this doesnt work you can also try changing the contact details to read mobile instead of iphone.
    That setting is not relevant to sending SMS messages to non-iPhones. It only affects what happens when an iMessage won't go through to an iOS device. And, what the phone number is labeled has no effect on anything. You could create a custom label "Rutabaga" and the SMS would still go through if the account was properly provisioned. Those labels are for human brain convenience only.

  • TS2755 Whenever I send a message to another iPhone user via iMessage it is sending my Apple ID instead of my phone number.  Could someone help me with this??

    Whenever I send a message to another iPhone user via iMessage it is sending my Apple ID instead of my phone number. Could someone help me with this???

    Check this article: iOS: About Messages
    Additional Information
    You can change your iMessage Caller ID setting on iOS devices in Settings > Messages > Receive At > Caller ID. Note that the Caller ID setting is used only for new conversations. If you would like to change the address from which messages are sent, first change your Caller ID, and then delete the existing conversation and start a new one.
    iMessage responses will be sent from the address the recipient most recently messaged. For example, on iPhone you can receive messages sent to your Apple ID and phone number. A friend sends you a message to your Apple ID. Responses in this conversation will be sent from your Apple ID, even if your Caller ID is set to your phone number.

  • Picture messaging via text messages to non-iPhone users.

    Hi I have an iPhone 4 with bell, I am unable to send pictures via text message/to non-iPhone users. I've been able to send them before using wifi, but not now. I've tried turning off iMessage, resetting network settings, mms on SMS on, I don't have data but wifi always worked before hand. I've tried sending to iPhones using text message, to HTC, and a blackberry but neither work and I cannot receive from the black berry nor HTC, please help, this is frustrating.

    MMS is a carrier feature, so make your queries to Bell.

  • Send/recieve mms from non iphone users

    I have an iphone 4s and I just got it recently. I am unable to send and recieve picture messages to non iphone users. How can I fix that? I have tried resetting the phone, turning on and off mms and imessage, and plugging it into the computer. What else can be done? I'm on verizon wireless and ave the most recent version of IOS

    Does your plan support MMS? If you have turned MMS on on the phone (Settings app > Messages > MMS Messaging), but it still doesn't receive them, you should probably look to Verizon for assistance.

  • I can't send pictures to non iPhone users since the iOS 7 update

    Unable to send pics to non iPhone users since I updated to iOS 7. Any suggestions?

    http://support.apple.com/kb/ts2755  make sure MMS is turn on in settings.
    if tthe link doesn't help then contact your cell phone provider as MMS is a carrier feature.

  • TS2755 On or after January 1, 2013, I was no longer able to send pictures by text message to non-iPhone users.  Is there a setting I am missing?

    On or after January 1, 2013 (that was the last day that it worked), I lost the ability to text pictures to a non-iPhone user.  Can you help, because my daughter misses the pictures.  If it matters, I am on AT&T and my daughter on Verizon Wireless.

    99.9% of the time, if you can send/receive SMS's, & MMS is turned on in settings, the problem rests with your carrier, not your phone. So, call your carrier & have them reset MMS for your account. MMS is a carrier feature & must be properly provisioned to work.

  • New iphone 4S doesn't let me send/receive text messages to non-iPhone users...how can I change this?

    wondering if it is due to a brief stop in service but I am not receiving messages from non-iPhone contacts and not allowing me to send--even though it appears as I sent a text--recipients are not getting the texts I send IF they do not have an iPhone...what to do to change this?

    Contact your carrier and make sure that your account is properly set up for texting.

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