TS2755 I only have a problem with one contact...whenever selected the contact turns red

One of my contacts that I have used continuously in the past now turns red when selected and will not allow me to sent a message

Well you need to understand the behavior of h-reap or what it's called now, FlexConnect. In this mode, the clients are still remembers on the WLC until the session timer/idle timer expires. So switching between SSID's in h-reap will not be the same when switching when the AP's are in local mode.
Take a look at the client when connected in FlexConnect in the WLC GUI monitor tab. Thus will show you what ssid and vlan the client is on. Now switch to a different ssid and compare this. It's probably the same because the client has not timed out. Now go back to the other ssid and look again. Now on the WLC, remove or delete the client and then switch to the other ssid at the same time. Or switch SSID's and then remove the client. The client will join the new ssid and in the monitor tab, you should see the info.
There is no need to have clients have multiple SSID's unless your testing. Devices should only have one ssid profile configured to eliminate any connectivity issues from the device wanting to switch SSID's.
Sent from Cisco Technical Support iPhone App

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