TS2755 iMessage cloud issues?
I recently updated 2 iPhones and now we are having issues with iMessaging. I received a message from my husband but it looks like I sent it to myself.
Hi Alexandra802,
Welcome to the Apple Support Communities!
There could be several different troubleshooting steps I would suggest in this situation to isolate what may be going on. Please follow the steps in the attached article for help working to get this resolved.
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
Have a great day,
Joe
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I cannot send or receive imessages from one person. Could the fact that I have hundreds and hundreds of messages to and from this person on my phone be the cause? Thanks.
Jas on wrote:
AAm I the only frustrated enough with this iMessage fail issue to consider jumping back to Android?
Since I'm having no issues with iMessage, I'm not frustrated at all.
Perhaps instead of assuming we all know what you're talking about, or that we're having any kind of similar issue, how about you take a moment to explain your particular issue? -
iMessage says that what I sent isn't being delivered or sent, but the one I'm sending the messages to can receive them without any problems. Any idea what I can do to fix this So that it doesn't say that my messages aren't getting sent when they actually are?
Hi Alexandra802,
Welcome to the Apple Support Communities!
There could be several different troubleshooting steps I would suggest in this situation to isolate what may be going on. Please follow the steps in the attached article for help working to get this resolved.
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
Have a great day,
Joe -
My phone says I have 8 unread text messages but I don't. How do I get rid of that?
Thank u so much
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iMessage works on wifi without issue. However I receive messages on network but can't send. I send a message it starts sending as iMessage ten says it can't send. Then starts to send as SMS since it's enabled. I have reset network sertings, updated to ios7, etc and done about 3 othe suggested in order resets to get it to work and it still hasn't started working when I'm not on wifi. Any suggestions?
It's a iPhone 4S. I have two iPhones. One setup to receive iMessage just to its phone number. Therapeutic to receive to its phone and email. I wouldn't think that would be the issue as all 3 are separate. Bone the same going to both phones.
Thanks for the help!!!Hello there, pacotechguy.
The following Knoweldge Base article provides great in-depth steps for troubleshooting your issue:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Thanks for reaching out to Apple SUpport Communities.
Cheers,
Pedro. -
HT3529 iOS6 Non-iMessage MMS Issues
Ever since I updated my iPhone 4, I can only send MMS messages to people on iMessage. I am paying for unlimited. Everytime I try it pops up "Not Delivered" and I do not understand why. From what i have seen, I'm not the only one with this issue. I am very frustrated and am not finding a solution. I read you can use a T-Mobile SIM Card or something.. but I do not feel comfortable wit that. I don't want to jailbreak because I did that and hated it so un-did it and upgraded to iOS6 and can no longer sned pics to friends/family without iMessage and it's ridiculous. Please someone help me!!!!!!!!!!!!!
-Allihttp://support.apple.com/kb/ts2755 if that link doesn't help contact your cell phone provider as they handle messaging.
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So recently I cannot receive photos through iMessage from other iPhone users. Those same iphone users can send between each other just fine. I can receive it if they send as text but iMessage fails repeatedly. Tried the basics like turning it off and on in my iPhone settings. I have not erased the phone yet and would hope there is a better solution than that. Space on the phone doesn't appear to be the issue as I have at least 2 GB free.
I wondered if this had anything to do with servers at Apple as it's only been since iOS 8 beta went live this week. I have two Macs which also receive the messages but I've turned those off to trouble shoot. Up until yesterday they were fine.Hello JonathanSmith2006,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning Messages issues:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
Q: iMessage login issue w/ ipad3
Hello out there:
When I try to log into iMessage on my iPad3 (64GB wifi only), it goes a little something like this:
- sign in screen
- enter my UN/PW
- hit "next"
- "verifying"..……
- back to sign in screen
And this loop goes on and on. Is there an issue with it being wifi only?
Thanks for any help.
-EGSTroubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: About Messages
http://support.apple.com/kb/HT3529
Troubleshooting Messages http://support.apple.com/kb/TS2755
Cheers, Tom -
My iMessage is not working. It fails to send and receive from my iPad. I am connected to the wifi. I have tried resetting the network and system settings without success, taking the steps from the last update problem. My FaceTime is also not working. I use these apps infrequently so I am not certain when this started happening.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457
How to watch FaceTime calls on the big screen with Apple TV
http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
I am a Soldier who is currently deployed. I don't have cellular service, but up until about a week ago I was able to use my iPhone and iPad to send text messages and emails using the wifi at the USO. I have no idea what changed, but any advice to restore these capabilities is appreciated.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
iPhone 5 was replaced. Not able to use any of the apps. When I send text messages they show up on the new device and on the iPad even though I dont have my iCould signed in.
Hello, amygrc8.
Thank you for visiting Apple Support Communities.
Here is an article that I would recommend going through when experiencing issues with iMessage.
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
Cheers,
Jason H. -
I have an iPhone 4S that was with Verizon. About a week ago I ported into Virgin Mobile and bought a new phone to use until the next iPhone comes out. I now still have my old iPhone, which I want to use for iMessages, as well as like an iPod, etc.
The issue I am seeing is that my phone number is still registered to my iPhone and I haven't yet figured out how to delete it or change it. The problem this is causing is it is making my iPhone sometimes intercept messages from those with iMessage who are texting my phone number. The messages should be going to my new phone, not my iPhone, since they are texting my phone number (not my iMessage email) and my iPhone has no service connected to it.
Here's an example of what I'm trying to say: the other day I texted a guy selling an item online. I used my new phone to text him, not my iPhone. He texted me right back, but the text went to my iPhone, not my new phone. We then texted each other via iMessage and no texts were making it to my new phone.
I think this is also causing some messages to not go through on my new phone either, where I'm just simply not getting texts from people sending me messages. My iPhone isn't getting the messages, nor is my new phone.
What I need to do is delete my number or put a random number in my phone so that I don't keep missing or losing texts. I saw the ways recommended to disconnect your number from iMessage, but that then kills my ability to use iMessage on my iPhone. There must be a way that the number in my iPhone can be changed or deleted. We are in 2013 I think, and this was something I always had the option of changing via manual programming on every phone I've had since 1902 or so.
How to do this?!I also already deleted my phone number from iMessage on my MBP.
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