TS2755 iMessage issues

iMessage says that what I sent isn't being delivered or sent, but the one I'm sending the messages to can receive them without any problems. Any idea what I can do to fix this So that it doesn't say that my messages aren't getting sent when they actually are?

Hi Alexandra802,
Welcome to the Apple Support Communities!
There could be several different troubleshooting steps I would suggest in this situation to isolate what may be going on. Please follow the steps in the attached article for help working to get this resolved.
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
Have a great day,
Joe

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TS2755 iMessage issue

My phone says I have 8 unread text messages but I don't. How do I get rid of that?

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TS2755 iMessage not working

My iMessage is not working. It fails to send and receive from my iPad. I am connected to the wifi. I have tried resetting the network and system settings without success, taking the steps from the last update problem. My FaceTime is also not working. I use these apps infrequently so I am not certain when this started happening.

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457
How to watch FaceTime calls on the big screen with Apple TV
http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
 Cheers, Tom

Apple support asked me to reset my settings to fix my iMessage issue, now the issue is that I can't get past the sync to iTunes message on my phone. My phone is stuck in reset and I can't even use it!

Apple support asked me to reset my settings to fix my iMessage issue and not my iPhone is stuck in reset mode. It won't sync with my iTunes and it won't allow me to move past that reset screen to even use my phone.

Anyone out there have this issue, I'd really love some help/guidance.
Everytime I restart, force quit mail, restart in safe mode, and regular mode, when I reopen the Mail application, it goes right to the Upgrade Mail database screen and goes right back to the same spot it has been since I downloaded Mountain Lion and initislly opened the Mail app. It only goes to the Upgrade option, or can quit and Upgrade later. It is stuck in the middle of the Upgrade of my mail database...this blows!!!

IMessage issue: Changed password for my Apple ID this morning and now my iMessage is sending through my email?

iMessage issue: Changed password for my Apple ID this morning and now my iMessage is sending through my email instead of my number and I haven't been receiving any texts through iMessage! I read the article, followed the steps, and it did not fix the problem. Help?

Hello!
On all of these devices, go to: Settings > iCloud and make sure they're updated with the new password. If you're talking about Macs, go to: "System Preferences > iCloud" too.

TS2755 iMessage cloud issues?

I recently updated 2 iPhones and now we are having issues with iMessaging. I received a message from my husband but it looks like I sent it to myself.

Hi Alexandra802,
Welcome to the Apple Support Communities!
There could be several different troubleshooting steps I would suggest in this situation to isolate what may be going on. Please follow the steps in the attached article for help working to get this resolved.
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
Have a great day,
Joe

TS2755 iOS 7.1 SMS and iMessage issues

Ever since I updated my phone to 7.1 my iMessage and SMS has been playing up....I recieve some messages about 12 hours after they were sent, and some not at all. A lot of my friends are having the same issue. Are apple aware of this bug and are they working to fix it??

I have this problem also and I have visited an apple shore who couldn't help. I've reset all my settings and have fine a full system restore, with no solution.
I have had to turn iMessage off to ensure I receive messages sent to me.
Apple do not seem to want to acknowledge this as a problem, so far.

IPad mini iMessage issues

I tried using iMessage to text a phone number but it says the phone number is not registered with iMessage, problem is, that phone number can and does receive messages from other iPads just not mine! I use to be able to send messages now all of a sudden I can't.

Hello, amygrc8.
Thank you for visiting Apple Support Communities.
Here is an article that I would recommend going through when experiencing issues with iMessage.
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
Cheers,
Jason H.

IMessage issues after 7.1.2 update

I Updated my software to 7.1.2 on my iPad mini and now I do not receive my iMessages as I should and my sent messages are not being received on real time. They show up minutes late but are time stamped for the time the sender sent them. Sometimes up to 12 minutes difference. I have restarted my iPad mini along with shutting off and on iMessage app, cellular data and wi-fi. Nothing changed. It doesn't appear to matter if it is on cellular or wifi and what's worse is it doesn't happen for every single message so I can't pinpoint the problem...
is this an iMessage only issue or an update issue? It was working fine minutes before I did the update, coincidence?

Hey Abattle22,
Thanks for the question. I understand that your iMessages are acting up after updating to iOS 7.1.2. It sounds like your messages are going through, but are somewhat delayed. Is that correct?
To troubleshoot this issue, see the following resource for helpful steps:
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
To resolve issues with sending and receiving iMessages, follow these steps
1. Check iMessage system status for current service issues.
2. Go to Settings > Messages > Send & Receive and make sure that you registered iMessage with your phone number or Apple ID and that you selected iMessage for use. If the phone number or Apple ID isn't available for use, troubleshoot iMessage registration.
3. Open Safari and navigate to www.apple.com to verify data connectivity. If a data connection isn't available, troubleshootcellular data or a Wi-Fi connection.
4. iMessage over cellular data might not be available while you're on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn which network your phone supports. If your network doesn't support simultaneous data and voice calls, go to Settings > Wi-Fi and turn Wi-Fi on to use iMessage while you're on a call.
5. Restart your device.
6. Tap Settings > General > Reset > Reset Network Settings on your iPhone.
If you still can't send or receive an iMessage, follow these steps
1. Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
2. Make sure that the contact you're trying to send a message to is registered with iMessage.
3. If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
4. If the issue occurs with a specific contact or contacts, delete and recreate the contact in the Contacts app. Create a new message to the newly created contact and try again.
5. Back up and restore your device as new.
Thanks,
Matt M.

IMessage issues Help!!

Hi all,
I bought me and my partner an iPad for christmas and since starting them up for the very first time and setting up iMessage and Facetime it has been working perfectly until a few days ago.
Normally I would send a message to her either on my iPad or my iPhone and she would get it. It would even sync with whichever device I hadn't used. But now it is hit and miss as to whether we receive the messages or not - despite the fact it say Message Delivered!!
My partner has reset her iPad and reconnected to her network (in France by the way) but it will not let her use the email address that she originally used to set up her Apple account. It says that the account is unavailable or in use. All so, she has sent me messages over the past week and I seem to get one or two of them every now and again. In the mean time she has created a new email address to use on iMessage and it worked fine last night but today it seems to be down again.
I myself have made sure all my usernames, emails and passwords are all correct. I even reset the network settings last night and still this seems to have no effect. When I try and face time her it says that the email address is available at this time.
Can anybody please try and shed some light on this issue. This is the only way for us to keep in touch without racking up an enormous phone bill!!
Many Thanks
Chris

See here also -
IOS: troubleshooting carrier activation issues
http://support.apple.com/kb/TS3367?viewlocale=en_US
iOS: resolving activation issues
http://support.apple.com/kb/TS4242?viewlocale=en_US

Imessage issues when no data connection

Hi,
I have noticed this behavior a few times already and I am wondering if there is any solution for it.
Best to explain with a real live example.
My in-laws just traveled abroad to visit family. When in our home country, the Netherlands, we use iMessage to keep in touch and works like a charm. Mainly because we (me and my wife, as well as both my in-laws have a data connection, either wifi or 3g)
Now they are abroad and to prevent them from being charged data roaming, data roaming is switched of.
Now here is the issue:
I sent a message to my mother in law and it was sent as an imessage (blue bubble) I did sent it to her phonenumber, but still it was sent as an imessage. Meaning she did not recieve this message and neither did the message fall back to be sent as a text message, also I didn't got notified that the message wasn't delivered.
They just enabled wifi at their destination and voila, my message is delivered. So if they wouldn't be able to get a data connection, this message would never have been recieved at all.
I have sent as text message switched on, but as far as I know this only counts if I don't have a data connection....
Regards,
Ron

Hi, thanks yes, I eventually found this setting. It's more that almost everyone else I know hasn't changed this setting on their phone and so I'm missing lots of iMessages when I don't have data. I'm just wondering if Apple changed the default setting in the iOS 7 upgrade?

IMessage issues on contacts associated with two different mobile numbers

Hello together,
currently i am facing the following issue:
I have a contact "Max Mustermann" associated with to different mobile numbers. Number 1 is a number belonging to his business mobile phone which is an iPhone. Number 2 belongs to his private Android device.
Since I updated to iOS 7.0.2 my iPhones sends every message (new message, answers) to the iPhone, regadless if he sends me a text message from his Android device. During my throubleshooting I tried to delete his business number from contacts, deleted every mail adress associated with his contact, recreate the contact with the same name and just the private number. As for now I completely deleted his contact on my iPhone and tried to send the text message directly to the mobile number of his Android device. But still the same: Message is send as iMessage to his business mobile phone...
Anybody faced this issue before and can me help with his?
Regards,
Tim

I believe because you migrated from a Nokia to an iPhone you need to register the Bn phone number with your Apple ID so it can be used for iMessage. The Pn number seems to be the only one registered
Go here > https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
Manage your Apple ID and see if that does the trick
Hope that helps

IMessages issues on Macbook pro

Hi, my MAC used to let me use imessage from my computer, but one day it unexpectedly quit. I tried to go back in and set it up, but it does not list my phone under my families apple id.It also says that the outgoing messages would be coming from a different number. What is the problem?

I just signed up for the Photoshop / Lightroom monthly subscription... and downloaded the Adobe desktop app for both my desktop and laptop Mac machines. All went smoothly but I also am having issue that it is not recognizing that I have paid for usage. It asked if I wanted the trial, and as I had work needing to be completed I did accept that as a last resort so I could complete it. But, now that I have had time to go back and investigate... I have checked my account, re-downloaded everything and still is not working under subscription. What a waste of a month! Yeah, it is only $10 but hey... I expected more.
The reason for my monthly purchase was because I had purchased Adobe Element 10 through the APP store several years ago and with clearing and rebuilding my computers it will not let me download the app that I paid for originally be cause now there is a new version... I was perfectly happy with the version I had for my needs which are less than high quality photo processing. I feel like I am caught in a money grab.

IMessage issue to be linked to my phone number

Dear Apple Support team,
Recently I have changed my phone operator along with my iPhone to the new i5s and been facing some issues to activate my iMessage along with my phone number. It works perfectly via my Apple ID but no link to my phone number which is very annoying. I have checked in the phone and noticed that under "My Number" it shows UNKNOWN and I reached my operator "Omantell" about it and they told me that they cannot do anything about it because this feature is blocked by Apple!
Is there any way to unblock this feature so I can identify my phone number and use iMessage normally.
Your support is highly appreciated!

Hi gracefromsa,
Check your settings: Settings>General>Messages> click on Send and Receive, scroll down to where it says "Start New Conversations From"....
If your email is checked there, then check your Phone Number instead.
Cheers,
GB

IMessaging issues

Myself and my friend both had iPhones and were using iMessaging with no issues. My friends phone broke and he is using another phone temporary. My iphone still thinks my friend is using iphone and none of my messages are going through. How can I make my iphone forget that my friend was using iphone? I am having to go to settings and turn off imessage to send sms and then go back to settings and turn imessage back on. When I have imessage on I have SMS on - which underneath says send SMS if imessage not available, but this does not send SMS instead.

Adding my name to the list. Same issues, same hardware. iPhone 4S will not login to Facetime or iMessage after updating to iOS 7, saying to check network connection and try again.
EDIT: to add, this happens whether connected via WiFi or cellular (4G).

TS2755 iMessage issues

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